Ana L.
Houston, TXMember since November 2018

Reviews (1)

    • Nov 18, 2018
    • Verified Reviewer

    Undercover Tourist

    Horrible customer service!

    Overall Experience:

    The only reason I ordered tickets from this site was their price was cheaper than buying directly from the theme park. Three days later I got an email saying my order was canceled because I didn't verify the small charge on my credit card. I checked my credit card online but didn't see any small charge from them. I called them the next day and the rep I spoke to was not willing to listen nor work with me over the phone and just kept repeating that I should call my credit card order then hung up on me. I called the next day and talked to her manager. Shockingly (or maybe not, given the poor attitude of his rep) he was just as rude and unprofessional as she was! Instead of trying to make things right, he made it worse. I would NEVER use them or recommend them to anyone!

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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