Julie S.
Pittsburgh, PAMember since November 2018

Reviews (1)


    • Nov 26, 2018
    • Verified Reviewer

    BusyKid

    Scam - makes it difficult to transfer money

    What a scam they have going. They make it seem easy to transfer money to your kids, but they skim off a "small" percentage every time you put that money on your kid's card. Furthermore, I added $20 to my child's account, "just because"... just for doing extra things around the house, and while the busy kid website shows that I added the money, it's never gotten to the card. When I called customer service, they said that I have to email a different customer service to help me. I pushed and they gave me a phone number.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Jan 17, 2019

      Company Response from BusyKid

      Julie,

      BusyKid takes no money from any account or funds added to a kids card. I think there is a misunderstanding on how the system works or in regards to the money in the account or on the card. As for customer service, I would need to go back and see the communications, but let me say, that we will continue to improve this area as we mature. I apologize that your experience wasn't great but we have a new version being released in a few weeks with a new design and other enhancements that will help correct the initial issue where you thought we took money.

      Sincerely,

      Mike Prusinski, President, BusyKid


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