Andriy S.
Columbus, OHMember since November 2018

Reviews (1)


    • Nov 29, 2018
    • Verified Reviewer

    HomeAdvisor

    Frustrating experience

    My message would be for contractors who are planning to do business with HomeAdvisor.com. Think twice before you sign a contract with these guys. They will cheat on you and rob your banking account the way they treated me. After three weeks of being with them, I checked my account and was in complete shock to see that I was charged $500. During this period of time, I didn't receive a single call from the customer, which means I never performed a single job. Still, they charged me for every lead they sent to my account, and those were not cheap, several of them were $85.

    After two days of fighting with their so-called customer service, when they kept on either hanging up on me or transferring to different representatives, I canceled the membership with $900 taken from my account (including $347 fee for membership). Now, it's up to you to decide if you want to deal with these thieves or not. I am very disappointed with their customer service and professional attitude.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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