I was excited to replace my 30 year old Vita Mix 4900. When I got the unit I unpacked it, washed, it dried it ,and TRIED to make a smoothie. Lumpy smoothies are not for me. I thought maybe I had added too much frozen fruit. I removed about 1/2 of the mixture, let it warm up a bit. It still did not blend.
I called to get a shipping label so I could return the unit. Eight days later and I still have no label. I have called many times, got hung up on at least three times when I have asked to speak with a supervisor. I think they are trying to force me to keep this poorly made product by not sending the shipping label. I have given my information at least six times. I am sick and tired of dealing with these people.
What do they think I am going to do with the label? They keep telling me that I have to tell them things that have nothing to do with the order. I am fed up, this company is a rip off.
Bottom Line: No, I would not recommend this to a friend
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