Issam A.
Orlando, FLMember since December 2018

Reviews (1)

    • Dec 11, 2018
    • Verified Reviewer

    Never use Rover dog sitter

    Never use Rover by any means. If I could give minus five, I would have given it to this platform. First, the dog sitter was late when I wanted to leave my dog with him, then I found later that he is not allowed to have Doberman on his apartment by his property manager, so when I shared the info with Rover management, they said in simple words its not their problem as long as nothing showed up on the dog sitter background check. But the worst is that I had to take my dog to surgery because the dog sitter tightened the collar so much on my dog to not have him as he wasn't allowed to have big dogs on his apartment while the guy was having more than two.

    After the surgery of my dog that cost me more than $750, Rover refused to pay the full expense because they had a policy, blah blah blah. Basically they are always looking for ways not to taking full responsibility of their dog sitters mistakes hiding after insurance, policies...and when you call their staff, all they say is sorry for the inconvenience, blah blah! I don't need your sorry...

    Bottom line, never use Rover services or you will regret it. And don't be fooled by low prices because you will pay the high prices at the end.

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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