Sara K.
Sara K.
OhioMember since December 2018

Reviews (1)

    • Dec 13, 2018
    • Verified Reviewer

    Calming Comfort Blanket

    Horrible customer service

    I had ordered a blanket in November and I had called because I never received an order number through email. They told me the blanket was back ordered until the end of December, so I canceled my order. I asked about getting my down payment back and the representative tried telling me that no money was taken out. I got my bank Information and the money was taken out.

    Then in December, they took more out, so I called to receive my money back. After a couple of days, I still haven't received it called again on Monday and got more run around. They told me if my money was not in my account by today to call and talk to a supervisor, so I did. When I called, the representative was very rude, trying to say I got my money back. After waiting on the phone to talk to the supervisor, she came back and said she could not get through to the supervisor and they would call me back. I have never experienced anything like this before and never complain about anything. I made a claim through my bank as it's over $106 I'm out.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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