Sharon Grgich
Sharon Grgich
Grantsville, Utah Member since February 2016

Reviews (1)

    • Feb 19, 2016
    • Verified Reviewer

    Renew Collagen Serum

    Bad Idea

    I recently ordered a trial sample of Renew Collagen Serum. After all the glowing things it said about this product, I thought I would give it a try. Bad Idea! First, it took quite a while to get here, and the box was really battered.

    I tried it a couple of days later, and that is when the problem began. My face broke out like I had the measles, even my family and friends noticed. Thinking it may have been a reaction to something else (like soap, food, etc), I waited a couple of days and tried it again, and got the same, but worse, reaction. I tried to contact the company for over two weeks, but was on hold for 20 minutes or more, which was too long. Finally, I got through today, only get the runaround about the product and refund. First, I was told there was no refund. I explained the issue, but he just kept talking over me. He canceled the account, but was not letting me get a word in. Then he offered a 50% refund, which I refused. I have suffered enough using this stuff, and I want my money back! Then he said I could get my money back if I returned the product, which was great, however, it might take 30 days to get it through inventory. I said told him no way, and said that I will send them the product back (since it's only going to Arizona, and I live in Utah), but I had better have my money back in seven days, or I go to the BBB. He tried to tell me that everyone loves this product. I have very sensitive skin and my skin did not LOVE the product.

    I am sending the product back today. I would strongly recommend that you not order from this company, unless you can use the product.

    Bottom Line: No, I would not recommend this to a friend

    25 people found it helpful

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