We have referred several patients to Color.com for genetic testing and today was by far the worst experience we have encountered. While trying to get our patient's results faxed over to us, as previously done in the past, staff member Katherine, refused to assist myself or our patient in getting her results faxed over for her appointment with the provider. We requested to speak to a manager, after Katherine refusing to provide us with a manager name or contact number for several minutes, she then gave the phone to Erica, who was very defensive of Katherine, rather than helping us get results faxed over. We will never refer another patient to Color.com again due to the unprofessional demeanor provided to not only our patients, but directly to our office.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpfulLink to this Review