Jeff W.
Sunbury, OHMember since December 2018

Reviews (1)


    • Dec 31, 2018
    • Verified Reviewer

    ZipRecruiter

    User beware

    ZipRecruiter has a nice dashboard to manage applicants. But trying to cancel the service is not so easy. They provide a link to turn off auto-renewal, but it does not remove the auto-renewal, and when you get charged an extra month, they will tell you it is not their fault. Other sites, such as Indeed, provided better candidates and were more ethical in their billing practices.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Comments (1) Link to this Review
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    • Jan 2, 2019

      ZipRecruiter Support, CSR

      Hello Jeff,

      Thank you for submitting this review, as your feedback is very important to us. We are sorry to hear that you received unqualified candidates, that can be frustrating! We know how important it is for you to make those hires and though our system works to identify the best-matched candidates for your job, there are tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate. Such as our deal breaker screening questions, QuickRate tool and our skill-words. I would be more than happy to assist you with getting set up for success if we ever have the pleasure of assisting you with your hiring needs in the future. Our call-to-cancel policy is designed to protect your sensitive information and privacy. We apologize if this caused you any inconvenience! If you would like me to investigate this billing issue further please reach out to me personally at support@ziprecruiter.com with the subject "Tier II". I would love to assist you. If you have any other questions please reach out to us at 877-252-1062 (24/7).

      Kind Regards,

      Tier II Support

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