My misplaced luggage was picked up at Delta airlines at 4 pm. I live 10 minutes away from the airport and after hours of waiting for the bag, I called the airline at 6 pm. The airline called Roadie and said that your driver had to attend personal matters before delivering the luggage, although he/she had the luggage in possession since 4 pm. I believe if you are going to commit to a service you need to complete the service when expected in consideration of those who are waiting for hours. Needless to say, I’m very unsatisfied and dissapointed with Roadie.
Bottom Line: No, I would not recommend this to a friend
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