Cristy J.
Cristy J.
Green Bay, WIMember since January 2019

Reviews (1)


    • Jan 11, 2019
    • Verified Reviewer

    23andMe

    Terrible company and customer service

    Overall Experience:

    My sample is lost...somewhere. After waiting for two months I decided to call. Their customer service is TERRIBLE. They don't want to answer any questions, and that's after they CAN'T find your account. They don't want you speaking to a supervisor or the specialized team, so they just put you on terminal hold. I would not recomment this company to anyone. I wish I had read the reviews before I spent the money. I will be calling my credit card to dispute the charges. I think this company is a TOTAL SCAM!

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

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