Susan H.
Chicago, ILMember since January 2019

Reviews (1)

    • Jan 15, 2019
    • Verified Reviewer


    MindInsole total rip off

    These are awful. You trim them and they are bumpy plastic, so your shoe does not fit and is uncomfortable.

    If you want to try a pair people are dumping them for $5 on eBay, don’t pay any more then that! Awful - plastic makes your feet sweat and itch. This is a case where you don’t need to worry about cheap import plastic knockoff as that is what the original is!

    They never answer their phone, always too many calls. I bought the warranty and have tried calling and emailing with no response. +1 (888) 296 2217 Customer Support.

    Once again, if you still want some $5.00 on eBay! And these are the real deal!

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

    Comments (2) Link to this Review
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    • Jan 15, 2019

      Maricel B.,

      Hi Susan. We are sorry to hear about this feedback. We are currently working closely with retailers to remove sellers that are counterfeiting our products.

      We appreciate that everybody has a budget in mind when choosing a product, but we urge you to carefully consider buying counterfeit products. Choosing an inferior product may not provide the outcome you desire and at worse, may cause harm.

      Counterfeits or fake products are inevitably cheaply made imitations that do not offer the same comfort or quality of our brand.

      We are dedicated to providing the best quality product without compromise on customer service.

      The only way to be absolutely sure that the item you are buying is a genuine MindInsole product is to purchase it from

      Hope to have informed you sufficiently. Thank you.

    • Jan 19, 2019

      Susan Hilty

      I bought these directly from MindInsole with the warranty and no one has responded.

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