Samya A.
Samya A.
Bridgeview, ILMember since January 2019

Reviews (1)


    • Jan 15, 2019
    • Verified Reviewer

    CarShield

    Scammers, don't waste your time or your money!

    I purchased a policy in October! I had car issues in January, went to a certified dealer, and I was told I would have to pay $175 just get the car diagnosed. I called CarShield only to find out that my vehicle was not covered because the sales agent who originally sold me the policy entered the VIN number wrong! They accused me of giving them the wrong VIN number. I called BS on that, asked for the recording, they declined. I spoke to Justin, a manager at CarShield, and he was unable to refund me for the three months that they were charging me for basically service I did not have! I canceled with them. I would never want to deal with sharks like that again! Stay away, people, STAY AWAY!

    Bottom Line: No, I would not recommend this to a friend

    41 people found it helpful

    Comments (2) Link to this Review
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    • Jan 16, 2019

      Danelle Summers, Customer Service

      Samya-

      We are sorry you feel this way. Looks like you did speak to one of our customer service representatives and they were able to resolve your issue.

      If there's anything you need, please give us a call.

    • Jan 17, 2019

      Marvin D.

      I reached out to BBB, they recommend that CarShield is a SCAM. They are taking customers' hard-earned money.

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