Dorotea E.
FloridaMember since January 2019

Reviews (1)

    • Jan 16, 2019
    • Verified Reviewer

    Color Genomics

    Terrible customer service!

    Same as the review of the December 22nd client.

    I asked to speak to a supervisor, but they told me there were no supervisors on duty. Finally, after calling several times, they put me on the phone with someone named Jo, she claimed to be a supervisor, but will not give a last name, neither her superior's name and position.

    They wanted me to use one of their physicians to order my test, I told them I already had a physician and would not be giving information to anyone else.

    The representatives lie to the clients; I don't even know if I want to use this company. I wonder what else they will be lying about.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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