Kenneth P.
New JerseyMember since January 2019

Reviews (1)

    • Jan 21, 2019
    • Verified Reviewer

    Biotic 365

    Updated review

    Still waiting for refund

    I brought their check to the investigation department at my bank. The bank wants to three-way call with the investigation unit, the tellers, the managers, now the fraud department got involved and will be contacting the company. I'm still waiting for them to refund me, but the bank said the check was not legit. We actually called the bank, which was posted on the check, and they said that routing number does not exist. So buyer beware, I'll add a little more when I get a chance. Hopefully, I will get my money back. Thank you.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

    Link to this Review
    • Previous review
    • Jan 18, 2019

    Refunds for returns.

    The product came quickly. When I realized that being a cancer patient I shouldn't take it with any proper information on the bottle, I called immediately for a refund, and finally, they sent it after multiple calls and emails to get them to send me a return label, it took weeks. Finally, I received it.

    I sent both products back and somehow the post office had left them a notice but they never picked it up. I rescheduled the package for them. Then they said they couldn't give me the money back on my credit card, there was a problem on their side with the Visa (funny, they still take orders), so they're are going to send me a check. I reported it to my bank and credit card company, and my bank to the investigation bureau to see whether it's good, they will investigate the check and find out whether this $158 will be placed back into my account without me getting scammed. Fifth Third Bank from Delaware NetBus Inc which is the authorized signature stamped. I should include the pictures; it doesn't look legit to me so I'll give you a follow-up. Thank you for taking the time to read this. At the moment I'm not happy with the product, it didn't have the proper information for my oncology doctors who were a little skeptical, so I refrained from taking the product. Thank you, have a great day.

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