Ian M.
San Diego, CAMember since January 2019

Reviews (1)

    • Jan 19, 2019
    • Verified Reviewer

    Metromile Insurance

    Raised rates and fraudulent billing

    Overall Experience:

    I'd read the reviews, so when they raised my rates after a few months, I expected it.

    I did not expect them to charge me for miles in an exclusion area - Mexico. Even though their coverage is invalid, they billed me for those trips. Charging someone for a product or service you are not providing is fraud, and I have reported them to the BBB.

    Bottom Line: No, I would not recommend this to a friend

    13 people found it helpful

    Link to this Review
    • Jan 23, 2019

      Company Response from Metromile Inc.

      Thank you for your feedback. We see that your complaint has been addressed on the BBB website. We appreciate you reviewing your experience.

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