Tom L.
WisconsinMember since January 2019

Reviews (1)

    • Jan 21, 2019
    • Verified Reviewer


    Nonstop harassment, won't delete account

    Overall Experience:

    I was looking at Fiats while researching them. Got calls from dealers as expected. I then logged out and changed to minis. Learning from all the calls, I did not use TrueCar's website. To my surprise, after browsing other car sites, I got a ton of calls about minis. Never did I click to contact me or do and minis from their website. But the calls were "here is your best TrueCar price" or related, mentioning it was TrueCar. One mini dealer called, texted, and emailed me and has been every day for almost a week now. I unsubscribed to emails, but the calls continue. I've had to now block the calls. The TrueCar price was higher than the price posted on the website, so there was absolutely no value in using them...unless you are lonely looking to talk to people all day. I tried to cancel account and they won't. They claim they only send my info to dealers on cars I can interested in. Well, I guess it is true since they use cookies and monitor every car you simply browse.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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