Vroom Review: How It Works, Pros and Cons

Selling online was a daunting task at first glance. I submitted my car info to other online dealers, along with local dealers. Vroom came in at a higher offer by $2k. Obviously decided to go that route. Let me tell you, once I submitted the offer, their email instructions were so clear on what the procedure was. Got paid quickly once the car was picked up like 2 days later via check, tracked by FedEx too. I had to call them once and top-notch service. If I ever need to sell again, I would definitely contact them.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Vroom made the best offer for my 2015 Hyundai Elantra.

I wasn't sure about selling a car online, but the process was easy and the payment was quick. I certainly include Vroom for a quote, along with Carmax and Carvana.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

It was an easy and seamless process. Got the price of my car online. It was $3K higher than the best price told me by the dealership. Accepted the offer and my car was picked up in a week and I got the check in the mail.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My experience working with Vroom was excellent and they were very professional and helpful. I plan to purchase another vehicle in the near future.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

It was a very good experience selling my car to Vroom. It was fast, quick, responsive, and convenient. It is a good service and had a quick response over email all the time. I would definitely recommend Vroom to my friends and families. It was a pleasure selling my car to Vroom at such a good price.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

The use of this platform was fast, easy, fair, and painless.

I have never sold or bought online like this company offers; however, the people were great and delivery was fast.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I was surprised! It was easy and it was fast! Even my wife said until she sees the check in my hand she wouldn’t believe me! When they came and picked up my vehicle, she took pictures of the tow truck, just to keep track of who picked it up. But everything was great!

I filled out an application on a Monday and got an instant offer, I kind of doubt it and took my time to finish filling it out. I finished all the information by Saturday, by Tuesday they came and picked up my vehicle, by Thursday I got an email that they Federal Expressed me a check. I got it on Saturday, deposited it ASAP (before they change their minds), it cleared on Monday, and by the following Saturday, I got an email from my bank where I had my auto loan saying my auto loan had been paid off!

Doing everything thru email and online! It was great! About one week to get my check and 2 whole weeks for everything to finish! We loved it!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

The attention to detail and professionalism was overwhelming in a world where mediocrity is often normal. Great service, would use them again in a New York minute.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Very easy. The process online to get a car was not hard at all. The staff was very friendly, the delivery was on time, and the car was very clean and everything you would expect on the pictures.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My experience was fantastic. The offer was more than other sellers were willing to offer. The process was straightforward and easy. Pickup was on time and the payoff was in 2 days.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Great experience! It was very fun and the customer service was the best I’ve ever seen! Anytime I had questions or concerns they answered or got back to me right away every time. It does take some patience but they are very professional and you can’t beat their prices! I will never buy at another dealership again! Best car buying experience ever!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend