Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Oct 31, 2018

I am a Wish merchant

By Kevin W., China, Verified Reviewer

Wish.com is a fraud platform. Not recommended to use. They will not give merchants customer service authority to help buyers solve the problem, they will only refund, or even often find the seller, not to go with the seller to solve the buyer's problem. They are a fraudulent subsidiary, not only deceiving the seller, and even deceiving the buyer. I hope not to use such fraud Ping Stage. If you want to buy a product, go to Amazon, AliExpress, or eBay, because the quality sellers are on these platforms. The Wish platform has driven away these high-quality sellers, because their policies have been changed and a lot of fines have been imposed on the sellers, so there will be sellers cheating buyers, because their costs are too high, and high unit price products have a lot of refunds. Haha, I hope Wish will go bankrupt next year.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Oct 31, 2018

Major fraud

By Leon S., Lawton, OK, Verified Reviewer

I ordered a Phantom 4 Pro battery; they had it marked with shipping $11.00. They took my money claiming they shipped it but never gave me a tracking number. As soon as I asked for the tracking information, they refunded my money and were like well, you have to reorder, but we can’t give it to you at the original price.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Oct 31, 2018

Thieves

By Dianne N., London, England, Verified Reviewer

Wish have taken money from my account without permission. Also, the items didn't arrive and Wish will not refund. Terrible customer service and outrageous prices. I have been waiting 3 months for a refund.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Oct 31, 2018

Horrible customer service and return policy

By Jacquie S., British Columbia, Canada, Verified Reviewer

I have purchased several things off of Wish, and nearly every single item has been poor quality; loose threads all over, doesn't match the picture on the app, sizing is WAY too small, etc. Each time this has happened I have requested a refund, and rightfully so. The only reason I continued purchasing was because I knew if it was poor quality, which it almost always is, that I would get a full refund. My most recent purchase arrived the other day and true to form, the material is way too thin, the cutouts in the arms twist up because it's so thin, and yet again, there are loose threads all over.

I tried to request a refund, and out of nowhere, no warning whatsoever, my account has apparently been flagged for too many refunds and the app won't even allow me to contact a support agent. The only reason I've had "excessive refunds" is because the items haven't been what I paid for. Each refund was supported with pictures. I should have at the very LEAST, been informed they wouldn't issue any more refunds after my last purchase, not made to purchase something and then told SURPRISE, no refund for you. I emailed customer support and they gave me the same answer, buy more stuff without refunding to get your account back in "good standing," and we'll "fully support" future purchases.

If they didn't constantly send out poor quality items, refunds would not be necessary. It's called quality control.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Oct 30, 2018

Scam

By Frank G., Florida, Verified Reviewer

I never received my item. I can't figure out how to get money back. Don't use Wish, or you'll be wishing you hadn't. I wish I would have read the reviews before I ordered item. Looks like many people have the same problem and simply don't get the items ordered.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Oct 30, 2018

Nefarious business

By Remo B., South Africa, Verified Reviewer

This is how Wish operates:

1. Take your cash from your cash.

2. Don't deliver.

3. Credit you in "Wish" money, so you can re-order.

4. Don't deliver.

5. Credit you again.

6. Don't deliver.

7. Credit you again.

BWAHAHAHAHAHAHAHAH...What a lovely business model. They have not stolen from you because they give you credit back.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Oct 28, 2018

Fraud

By Guy W., United Kingdom, Verified Reviewer

I ordered something cheap as a trial, and it arrived all OK, but they then stole my details and I lost loads of money. AVOID!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Oct 27, 2018

Refund

By Ita A., Rehovot, Israel, Verified Reviewer

I ordered on the 15th of September. The shipment was late and I received a message to wait 30 more days. I tried to contact them with no result. They promise 15-day delivery, but when the order is late, no response about where the shipment is. I request a refund. And the shipping cost is too much. I won't order from them again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Oct 26, 2018

Horrible app and horrible company.

By Allie P., Orlando, FL, Verified Reviewer

I ordered a lot from Wish. At best 50% of what you want arrives on time. The other half you’ll never see. Requesting refunds through the app is a chore. The "customer service robot" basically tells you to give it five more days constantly, no matter that you already waited two weeks after it was supposed to arrive.

Don’t buy anything from these scam artists. Half of it is garbage and will break within seconds. All the jewelry I’ve gotten has claimed to be sterling silver when it was not. Don’t give this company your money. AliExpress is literally the same thing only better. Forget wish.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Oct 26, 2018

Ripoff!

By Donald L., Texas, Verified Reviewer

I ordered several items, iPad, drone, etc., and they charged my card but then I got a "refund" (that still hasn't shown up on my card) for ALL the items! I can understand one or two of the items not being available, but ALL? This site is a no-go!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Oct 26, 2018

Misleading product and unreasonable customer service

By James W., Calgary, Alberta, Canada, Verified Reviewer

I ordered a 2TB USB 3.0 thumb drive. It came to me with USB 2.0 drive, which is slower than molasses in -20 degree weather. Imagine a 2TB thumb drive! Sandisk needs to learn from them.

When I complained to Wish, they told me to take a photo of the drive along with the packaging and send it to them, which I did. Then they asked me to send them a photo of the package that it came in with the mailing addrss, etc., which I don't usually save. How many people save old mailing packages?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted
Showing 276-286 of 1005

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