Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Mar 11, 2017

Wish.com is not what you would wish to have.

By Caroline, Washington, Verified Reviewer

First, this company just want the products to go. They don't care about clients.

I bought items, and when I enquired about how to return them, the answer was that it takes time for the returned item to be received and so they told me it depends on me if I would wait for that long to get my refund. Surely this means they are trying to get rid of their merchandise, regardless of if you like it or not. Simply, I am stuck with the items since paying for shipping is expensive and they will not refund all the money.

I can't recommend anyone to this site.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Mar 16, 2017

I wish I never wasted my time ordering from Wish!

By Jennifer, Ontario, Canada, Verified Reviewer

A couple of days after my items were to arrive I sent an email to see when I could expect to receive them. The response was that they checked my order, decided to cancel my order, and would be refunding me. I did not ask for my order to be canceled.

When I tried to discuss my frustration and emailed customer support, I only received seemingly form emails in return that did not address my questions and frustrations. They also did not help me sign onto my account that I was not able to sign onto because it said my email was invalid.

When calling the company, you can't speak to anyone! Don't count on receiving your order. Very unreliable and pitiful customer service!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Mar 20, 2017

Don't use this company

By Dennis, Netherlands, Verified Reviewer

This company offers goods at so-called reduced rates. But when you order something of value, it does not arrive. They ask you to be patient. It still does not arrive. Then they say you cannot get a refund because they only give refunds up to 30 days. That is both robbery and a scam. Avoid them at all costs.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Mar 31, 2017

Poor service

By Kimberly, Tennessee, Verified Reviewer

I ordered several items but when I wrote to the customer service about totems being delivered to the wrong address, my account was closed down. To date, I have not received one item, and I cannot contact anyone because I keep getting the runaround, "Email forwarded to the appropriate person."

There is no appropriate person!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 31, 2017

This place is a joke

By Tammie, Alliance, Nebraska , Verified Reviewer

Don't order from this place. They take your money and never get the product. There is no phone number to talk to someone, and you're lucky if you get an email response. When you do get an email they never answer your questions. This place is a joke and should be shut down.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Apr 2, 2017

Do not order from Wish!

By Brianna, Nova Scotia, Canada, Verified Reviewer

I ordered ten things back in December and out of the ten only received three. I contacted Wish, and they have refused to give me a refund on a couple things as they say they give a month to get here, and after that, I need to contact support. I didn't because with the reviews, it says use Wish if you don't mind waiting. I wasn't worried as my friend is expecting and I ordered these things when she first found out she was having a girl. So being a good customer and patiently waiting it out, then not getting a refund because they lost it in transit.

Don't order from Wish! I live in Canada, so I'm not sure if that is the issue due to things arriving from across the country, but this is poor, poor customer service, and I am NOT HAPPY at all.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Apr 6, 2017

Too good to be true, then it is

By Jo Faulmann, Naples, FL, Verified Reviewer

I bought lenses for my cell phone, had seen it on another website. When I opened the little bag (on the other site the container was a nice little zip bag with lenses fitted neatly inside), and the lenses all fell out. There are no instructions as to how to put the lenses back together. So, I'm quite sure I simply wasted $1 + shipping. I'm glad that's all I paid for this now useless device!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Apr 7, 2017

Not happy

By Karen Stout, Bakersfield, CA, Verified Reviewer

On or about 3/10/17 I ordered five items. My credit was credited on the 10th for the amount of the purchases. The order did not generate any kind of invoice nor was there a listing of the items I had purchased. I keep records, and I have none for those purchases.

To date, I have only received one item from China with no way to return it if it didn't fit, or even exchange it if I didn't like it.

Today is the 29th, and I am still waiting for the other four items, that's almost three weeks. I have never had to wait that long for anything I ordered before. I am not happy.

I don't have an order number! None was given. I would have recommended this site to my friends because of the prices, but not now.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Apr 12, 2017

Over charged, very angry

By Racheal, Kenosha, WI, Verified Reviewer

I had an order that was $17.81 and next thing you know, I can't make my cell phone bill due to a charge from Wish equaling $110.22. I am so disappointed because I've never had this problem with them and I can't even speak to an actual person on their customer service number. It's all just bull.

I'm pregnant and don't need to be dealing with this, and am one very pissed pregnant lady. I advise not to order from them seeing as they can't even be competent enough to speak to their costumers. It's going to take them three days to read my email and probably a week to respond. I'm going to my bank to dispute it and am never ordering from them again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Apr 14, 2017

Broken product

By Anabel Cusic, Washington, Verified Reviewer

I bought "his and her's" bracelets, and they broke while shipping, so I received the her's one broken.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Apr 15, 2017

Unhappy customer

By Lindy , Texas , Verified Reviewer

The delivery date of April 2nd turned into April 12th!

My product tracking said it arrived in New York on April 2nd but yet it will take 10 days to ship from NY to Texas. My daughter did not get her birthday gift in time! She checked the mail every day leading up to her bday and was disappointed every time. Shame on Wish.com for terrible customer service.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted
Showing 23-33 of 1005

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