No one writes back; they are paid by the company or are fictitious characters. Do no waste your money. Scam. There are other ways to meet people. This is another way to make someone rich.
Bottom Line: No, I would not recommend this to a friend
Summary
Zoosk is a full-featured online dating service that lets you search for matches in various ways and spend coins to catch the attention of other users. However, customer reviews indicate a lack of viable matches.
Pros
Cons
Posted on Dec 3, 2018
No one writes back; they are paid by the company or are fictitious characters. Do no waste your money. Scam. There are other ways to meet people. This is another way to make someone rich.
Bottom Line: No, I would not recommend this to a friend
Posted on Jan 8, 2019
I have used other online dating sites such as Match.com and eharmony in the past. They both provide good customer service in my opinion. Then I heard about Zoosk via email. What an absolutely horrible experience from an organizational and customer service perspective. It’s generous even giving Zoosk one star out of five. Buyers beware. They are a nightmare to deal with.
I purchased a 6-month subscription around mid-2018. Just before my expiry in December 2018, Zoosk sent me an email offering me 25% if I renew. Along with the email, and just after my subscription expired, I also received notifications that people on Zoosk had sent me messages. So I bit and renewed again. Only to discover that I was charged the full amount for 6 months and the messages from these so-called "people" appeared computer-generated?
So I attempted to contact Zoosk on both the non-discounted price and the assumingly fake profiles out there. They informed me that I needed to pay by credit card (which I did via PayPal) and gave no answer to the seemingly "computer-generated" email messages received from potentially fake profiles. I then contacted PayPal to at least recover the 25% off ($19) - which they did.
About a week later, Zoosk emails me informing me that my subscription was canceled, yet I paid for 6 months? So I called them. Zero help, and they wouldn’t even allow me to speak to a supervisor. Exact words from the customer service agent were: "I spoke to them and they do not want to speak to you. Your account has been blocked as it is our company policy to close an account when a dispute is raised via a 3rd party." I then inquired that when I get my full refund via PayPal (for obvious reasons), what would stop me from re-joining Zoosk (just to see what he would say)? To which the agent responded, "Sir, you have every right to attempt to re-join, but there is no guarantee that our system will not pick it up and block you."
I’ll end by saying I simply wanted to be treated like a customer who has genuine concerns and honest questions. Why they chose to skate around the "real truth" and force me to gain mediation via PayPal is mind-boggling? Save your money, folks, and happy searching.
Bottom Line: No, I would not recommend this to a friend
Posted on Jan 16, 2019
Having joined Zoosk, I realized quite quickly that I had been scammed into joining. Before you join, your "who's viewed you" screen shows that numerous of the same people are viewing you, but this is NOT the case! Having spoken to the people that supposedly viewed me regularly, they said they only viewed me one time. I am going to do all I can to let as many people know this site is a scam. Thank you for robbing me and scamming me. Good work Zoosk, well done!
Bottom Line: No, I would not recommend this to a friend
Posted on Apr 30, 2019
I canceled my subscription to Zoosk one day short of two weeks from when my paid subscription ends. When I canceled, they stated that my paid subscription ended that day before the one day shy of two weeks
I was a member of Match as well and they responded by offering a discount and not ending my paid subscription when I decided not to stay a member after my paid subscription was over. Match.com did not stop my paid subscription, which is the required legal response.
Bottom Line: No, I would not recommend this to a friend
Posted on Jun 12, 2019
When you click the "like" button on other users, you will start getting messages that seem to be from them - but they are not. These are a scam to trick you into subscribing.
When you do subscribe you will be offered a package, but when you go to pay, there will suddenly be an additional $25 charge on top of the price the quoted.
Bottom Line: No, I would not recommend this to a friend
Posted on Jul 8, 2019
They make you pay a minimum $20/ month...and for what?! You have people blowing up your phone from 200+ miles away.
The advanced search doesn't apply to people that try to contact you. I wasted more time weeding out everyone who lived 2 hours away, then actually finding even one potential prospect!
What a scam, definitely not even worth $1.
Bottom Line: No, I would not recommend this to a friend
Posted on Jul 13, 2019
"Greetings are fun, but if you're really interested send me a message". So I subscribed and sent a message. Then I discovered that even though I sent a message, she can't reply unless she is also subscribed. Either that or I cough up some more money so others can reply.
And also, there is no record of her even viewing my profile, so now I'm convinced it was an auto-generated message to get me to join.
$39 sure is a lot of money to sign up for something that doesn't even allow basic features. It's amazing these sites get away with this nonsense and that the creators aren't sitting in a prison cell somewhere.
DO NOT JOIN.
Bottom Line: No, I would not recommend this to a friend
Posted on Jul 15, 2019
DO NOT USE THIS SITE. It's a SCAM. You won't find anyone that you can hold an intelligent conversation with. They're complete IDIOTS. Those profiles don't belong to the idiots you'll end up talking to. Sad! I would absolutely NOT recommend this site to anyone but, the government, to be shut down!
Bottom Line: No, I would not recommend this to a friend
Posted on Aug 24, 2019
I have a paid membership on the social dating website ZOOSK, and for the last few months, I have been censored on my profile, not being allowed to post any text, even though I am following the guidelines with precision. I expressed discontent with the website, but that is not against the guidelines, so they are censoring me because they disagree with my opinion? My first amendment rights are being trampled by this website, and even though I have tried many times to contact them to let them know what is happening, nothing has changed, and they charge but have no refund policies in place. Every single day I am being censored. Someone has to put a stop on Internet companies that don't follow the law of our nation. FREE SPEECH!
Bottom Line: No, I would not recommend this to a friend
Posted on Nov 18, 2019
I was on Zoosk for several months but never paid the subscription, thank heavens! There were guys that were total scammers, one I connected with immediately asked to "connect" outside of the site and asked for an email address. He said he was just about to cancel his account as there were too many "unserious" women on it. His email language did not fit his profile language which he covered by saying he was originally from Poland. I was surprised when he emailed with an actual name on his email address. I researched it (Elias J Dabrowski) and found nothing but a sketchy LinkedIn page and an even sketchier Facebook page. This guy had 2 Zoosk profiles with the same picture but different cities (San Diego and Newport Beach). I asked why the two profiles and he said the Newport Beach guy wasn't him. The pictures were identical yet the ages, professions, marital status, kids/no kids were all different! His last email to me was a novella that was part Indiana Jones, James Bond and a dash of iconic liar Stephen Glass. Buyer beware of Zoosk as they did nothing to remove this guy from the site after I gave them positive proof he was scamming.
Bottom Line: Yes, I would recommend this to a friend
Posted on Jan 24, 2020
I have to give a personal review of Zoosk after just a week after rejoining after a year away, I should know this is a scam site. Very very few real/local people. The owners should be locked up for fraud in a top prison. No one writes back; they are paid by the company or are fictitious characters. Do not waste your money. Scam. There are other ways to meet people. This is another way to make someone rich. I live in the center of the UK, yet no one seems to reply within 100 miles. I live near Stoke-on-Trent, there are 260,000 people living here...it runs into Newcastle-under-Lyme, 140,000 people, so almost half a million when you count in Burton, Stafford, Northwich. Manchester is 30 mile north, Birmingham 40 south, Nottingham/Derby 30 miles east, Wrexham same west 30 miles.
I did a Zoosk search of 100 local girls, my age, my type. I sent in 6 recent photos that were rated as very good to superb on Badoo.
I subscribed so they could reply for free!
RESULTS, out of 100 mails sent:
a) Not one within the distance replied.
b) I had 10 others, not local who agreed with me totally.
c) Three others who said they have "so many matches/contacts they are overwhelmed."
Bottom Line: No, I would not recommend this to a friend
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