I shopped Zulily for the first time on Labor Day Monday for the Holiday Sales, not only for myself but for Christmas too. I don't get much free time because I work so much and instead of doing other things or shopping other companies, whom I always have success with, I shopped Zulily.
Then on Tuesday I get a shabby email which the company knowingly knew was not true. It said it that after I spent hours of shopping online with them, catching the sales, that my "orders were all Uhm... another lie.
So I being concerned but wary of Zulily, call and of course it was NOT my bank card, in fact my bank had already APPROVED ALL 3 of my orders on that day. THEN I waste my time calling them back and they tell me, well it was a triggered alert and for me to go create a new account if I wanted to order anything.
I asked about my order and all the time I spent on it and that I did nothing wrong. They said they could not help me - the order was
That is all time WORSE company attitude. All the LIES THEY TOLD me, getting me upset and concerned OVER NOTHING. And their lack of professionalism and laziness, careless customer care, not sure how they can justify them not telling the truth, and treating their customers who place orders with them with a little more sincerity and care. A company who blatantly lies and cares less, for no reason at all, is scary in this day and time and I am in awe of what I have experienced.
They have no professionalism and I no longer have any confidence in such a company and I am surprised they remain as big and in business with those type of operations. So please be aware and don't believe anything they say in email or over the phone as if it is the gospel or truth. Follow up and do your own research. They should not be treating people and customers this way.
I told them I would share with others, for the first time in my life, the truth of what I experienced with them because it is super unethical and people like myself deserve to know and be warned. Sad because I thought I had accomplished so much on Labor Day and I regret ever choosing them to shop with. I am sticking with companies I know to be professional, honest and sincere with their customers.
Bottom Line: No, I would not recommend this to a friend