Zulily

I wish I could post pictures. I had purchased a previous item and found it to be of very poor quality material but it was basically as described and was acceptable.

The second item I purchased was a Batik Sleeveless dress. The armhole and front neck center point are badly frayed and a front seam has a frayed run 3 inches long by 1 inch wide. Beside being too small, which would've been ok as I could've given the dress to another, but in it's out of the wrapper condition, I couldn't use it for anything but cleaning the floors. I've sent Zulily an email of my complaints and I'm still waiting their response. Absolute trash.

Bottom Line: No, I would not recommend this to a friend

I have order a lot on this site but I am getting tired with the slow shipping. I order things from other sites and get the same shipping but get my items much faster. I got a message my package was en-route last Wednesday and as of today I have not received it.

I hate the no return policy. I made a mistake and ordered two of the same dresses and wanted to return it but no. I saw a week later the same dresses being sold. I don't like this.

Bottom Line: Yes, I would recommend this to a friend

I ordered a couple of things and was satisfied, however, I received two orders today and am very unhappy. They do not advertise that the products are from Viet Nam and China. They usually sell products for full price with an occasional "deal." They are pretty clear there is a no return policy. That is listed on virtually every product. The material is cheap and badly made, although it is possible to "luck out" occasionally.

My question is how can a company operate this way? No return policy? Unheard of!

I know I have learned my lesson. NEVER AGAIN! I could have bought one item in dollar store and been more satisfied and paid a lot less money.

I just sent in my critique and will see what they say, but my guess is they will repeat their no return policy. They do say they make exceptions if items are damaged but as far as I'm concerned, the items were damaged since they were poorly made and received heavily wrinkled!

Buyer beware.

Bottom Line: No, I would not recommend this to a friend

The reason I give them two stars rather than one is because I did get an immediate refund (my order was only $10, so that may have helped).

However, the quality of the sweater was very poor. I asked for a refund because there was an obvious hole in one of the seams. The material seemed very thin.

I was wondering how they could give such steep discounts and think I have found the answer in an article I read about Chinese companies that create poor-quality knock offs of clothing and pass it off as the real thing.

I can't help but wonder whether this is one of those companies.

In any case, I would never order from them again.

Bottom Line: No, I would not recommend this to a friend

Let's see, where do I start? I first became familiar with Zulily.com about 6 months ago when I became pregnant and found all of their cute baby clothes. I would check their site everyday for new deals and designs, there really wasn't any site that offered such cute stuff, other than Etsy.

Mid-way through my pregnancy they had an offer from the Honest company. I was planning on buying the Honest company diapers anyway so it was awesome to get a month's bundle for $50 dollars. I purchased the voucher, received my code, and had no problems using it on the Honest Co. Website.

Well, just recently I found the cutest diaper bag on Zulily for $30 I had been eyeing it for a few months and had to jump on purchasing it at such a good price. The bag I ordered was the Journey Five Leather laser cut diaper bag. Originally it was $90 according to Zulily. There was no information about the bag other than the dimensions and looks. I also couldn't find it anywhere online except for Zulily, nonetheless I went forward with my purchase and painted $7 for shipping.

It took a long time for my order to process and ship but I received it about 2 weeks later. I opened my package and was relieved to see the bag looked cute like its pictures and was a good handbag size. It definitely didn't look like a diaper bag and I'm really not sure why they would sell it as one.

I noticed the bag was pretty stiff and had a strong plastic smell. I started checking the tags to see if it would say what the bag was made of and found the brand name tag. I was confused because the brand on the bag and the tag was a completely different name than what it said on Zulily. It said Journey Five on Zulily but no where on the bag or package. This wasn't the issue. The biggest problem is when I found what was also attached to the tag.

There was a clear plastic tag with small black letters that stated "WARNING this product Contains Chemicals Known To The State of California To Cause Cancer, Birth Defects or Other Reproductive Harm". I was dumbfounded. This bag was sold described as a diaper bag and yet had a label saying it can cause birth defects?! I called Zulily customer service and the woman who helped me couldn't tell me what the bag was made of or why it would be dangerous. She only knew that the label was only valid in California because of their laws that a company has to put a warning on things sold there.

She also stated that in order for me to see these effects I would have to wear the bag for "70 years". I could not stomach the idea that there was no information about this bag online or from Zulily that could even tell me what it is made of. I am receiving a refund of $30 but I won't shop on Zulily again.

Bottom Line: No, I would not recommend this to a friend

I purchased many things from Zulily during the pre-Christmas season 2015. The items were not sent to me until February 2016, which means I had to purchase Christmas gifts right before Christmas; therefore, spending twice as much as I had planned. I do not like the "no return" policy, which seems to be on everything. I purchased a pair of shoes in my size and they were 1 1/2 sizes too small. I wrote to Zulily, but did not get a response. I also ordered an item in blue, and got black. I wrote and no response. I purchased an item that was described incorrectly, wrote to them, no response. It seems that Zulily has no responsibility and concern for the consumer. I will spend my money more wisely and not purchase from Zulily.com in the future.

Bottom Line: No, I would not recommend this to a friend

I have ordered a few women's items from Zulily. Many of the items pictured are not the same as expected. The material looks easy to care for, but it is rayon which has to be hand washed and ironed. I don't mind if the clothing has to be dry cleaned, but hand washed is labor intensive.

Also, the sizing is difficult to determine. I have ordered what should be my size but the items are snug or way too large. I will donate these items because there is no customer service or way to return these orders. I am no longer a Zulily customer.

Also, the number listed to call customer service is not in service!

Bottom Line: No, I would not recommend this to a friend

When I looked at the Naturalizer Cassini boots sold at other venders they were all leather uppers. How can there be different materials for the same model of boot "Naturalizer Cassini Boots" sold by Zulily?

Does Zulily offer lower prices because they offer a lower quality product under the same brand name? Also, it is indicated that it "ships in 1-2 days", however, I ordered on December 5th and didn't receive them until December 19th. When I returned them they would only credit my account, no cash back, and it was only for the product, not the shipping charge.

I am not happy with the product or their shipping. I'm not saying they did anything illegal, but I feel they have misleading practices. Buyer beware.

Bottom Line: No, I would not recommend this to a friend

I ordered things for my early 60's wife who is not a "techie." She saw it on TV and had me order $300 worth (nine items) for a vacation. A few days later, she asked why it wasn't here yet. I read projected delivery dates for a couple of the items and it was weeks away. So I explained to her how Zulily works.

She got taken by the TV advertising. I order stuff online and get it in days (2 or 3). She didn't know, and I didn't look since it wasn't my purchase. At this point, she had changed her mind on only two of the items. I told her too bad; I'm not fighting with a short-staffed dot com. The things won't be here for the trip, so they will be purchased at a local retail this week.

This was our first and last purchase with Zulily. If my wife is unhappy, I'll just laugh at her for not knowing. It is just another life's lesson learned. And yes, I swear that I am a real Zulily customer. Y'all be careful out there.

Bottom Line: No, I would not recommend this to a friend

Do your research before committing to a purchase. Most items are marked as being discounted off a higher price than other sites. You are not getting a good deal like you think. Now this doesn't apply to everything, and there are some good deals, but I would still do a quick search for the product to see what other stores and prices there are. I've posted examples on their Facebook page of the price differences for some child items. As much as $10 more, and shipping costs to boot. Not worth it.

Bottom Line: No, I would not recommend this to a friend

Asian sizing means nearly everything I ordered was smaller than the sizing chart on the website. A $45 denim jumper sized Medium (chest size 35") actually measure just under 32" and crushed my fairly small breasts.

A return was accepted with shipping and restocking fee deducted from my "store credit." So I have to order from them again? A flared white tank top is so translucent and thin, I'll probably end up donating it. A 3/4 peasant top fits and isn't see through, but I had to remove buttons and sleeve tabs because they were so shoddily sewn on in white thread on a dark garment. The bottom hem looks like it was sewn by an 8-year-old (which indeed it may have been).

I wish I could have attached a photo of the crooked contrast stitching which I may rip out and redo in a color that actually matches the shirt. Most items are made in China. I will use my store credit but won't be shopping from them again.

Bottom Line: No, I would not recommend this to a friend