Zulily

Both products I ordered and received were of inferior quality. They were supposed to be designer quality linens and a designer sweater. I got a crappy Kmart quilt and a printed sweater ala Family Dollar.

I will never order from them again since you cannot return your purchases.

Bottom Line: No, I would not recommend this to a friend

Every time I email them I get the same reply back saying "give us the tracking number, and we will expedite your store credit." What?

I bought boots, which were at least a size too small and found out I get a store credit only. I sent them back in the second week of September and can't find my tracking number from Canada Post but gave them all the other info. Still no store credit. I figure it is no good anyway, seeing that I will never buy there again.

Bottom Line: No, I would not recommend this to a friend

I am having a baby soon and since they tend to have a lot of cute baby and maternity stuff at good prices, I spent a couple of months ordering quite a bit from them. Probably five separate orders in the past three months. I'm done, I won't shop with them again, and here's why.

I never know if I am actually going to receive what I ordered!

I always order at least three items in an order, which makes me feel ok about the shipping costs. So it's safe to say I have ordered around 20 individual items. Five of those items were canceled by Zulily WEEKS after they were ordered. They send a little email and give you a $10 credit for the inconvenience, but let's be real, the $10 only barely covers the shipping cost if I were to order something else. I'm sick of never knowing if I will get an item or not, it's like an online shopping roulette.

So I'm done with them and their ridiculous inability to actually ship the items I buy on their site. I'll stick with Amazon Prime with their FREE shipping and actual delivery of items I order.

Bottom Line: Yes, I would recommend this to a friend

Zulily really has some cute stuff that you don't see on other sites. The biggest and most important to me is it takes forever to get your items. I ordered five items on March 31st and today is April 20th and I have only received one of the five. I am used to other online stores shipping the items and getting them within a couple of days.

The other issue is taking a chance the clothing items I ordered for the kids will fit. They have a no return policy.

I didn't realize all this before. I guess shame on me. I should have done more research, but now that I know it is HIGHLY unlikely I will ever order from Zulily again.

But if you don't mind waiting a long time and know you're stuck with an item, then have at it.

Again I wish they would do some changes because they really do have some neat stuff.

Bottom Line: No, I would not recommend this to a friend

I bought a Bumbo magenta changing pad for an amazingly good deal. Usually, it's at least $70, but I got it for a little over $46 with shipping. I placed the order on a Sunday and received it on a Tuesday. Excellent shipping speed with tracking details. However, the Bumbo came unboxed (inside of the shipping box). The original box that it was in was flattened, and the changing pad was just sitting on top of it. It appeared to be an item that was returned by someone else but was not put in its original packaging. It was pretty unacceptable.

I don't know if the changing pad had already been used, but it looked clean, so I'll be keeping it. Based on other Zulily reviews, I am afraid if I return it, I'll never see my money again. I guess that's what we'll have to settle with for getting this product at such a low price.

Bottom Line: No, I would not recommend this to a friend

Poor-fitting items and poor quality. You pay shipping both ways so not worth returning items. I’m done with them.

Cannot recommend to friends.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

After waiting 6 weeks for my order, I received two items of the 6 or 7 I ordered and they are AWFUL, poor sizing, and the materials are cheap and poorly made.

Before I ordered I made sure to check the return policy: "If you're disappointed with your order, please contact our Customer Service team. We are never able to accept returns on intimate apparel, shape-wear, swimsuits or rash guards, or any personalized items. Unfortunately we are also unable to facilitate exchanges."

I didn't order intimates, swimsuits, shareware, rash guards or customized items and yet the person who got back to me said they don't typically accept returns but would make an acceptation for these items. Also, they stated that they could not guarantee the same for the other items I ordered at the same time but still have not received. IRRITATING!

Bottom Line: No, I would not recommend this to a friend

I ordered two items and after finishing the order, it shows "free shipping" for next order and I purchased one more item. However, they charged shipping and even after talking with customer service, they keep saying it can't be undone because my package is already shipped. I made second order right after first order so it was only a 1-2 minute difference. I also paid for Christmas delivery guaranteed shipping but item will be delivered by Jan. 2015. What?

1. Long shipping period (more than 1 month)
2. Huge shipping Fee No combined shipping even though they are saying ship will be combined for free but they treat it individually and don't care afterward - meaning that after they charge you, they will not refund or credit you back.

No guarantee for shipping they charged more money for Christmas delivery but it will actually come by January.

Bottom Line: No, I would not recommend this to a friend

I purchased several items from Zulilly, and all the items were too small. I can walk into any retail store and purchase an XXL (like at Old Navy or Loft) and have the item fit. A size twice at Macy's or Nordstrom always fits. The items I purchased from Zulilly were at least two sizes too small despite being labeled twice. Do not believe them when they say they have plus size garments.

Bottom Line: No, I would not recommend this to a friend

I've ordered from Zulily several times. The quality of the products varies widely, especially the sizing. Having read reviews of the company and knowing that many customers have complained of small sizing, I ordered larger than what I usually buy. I ordered a pair of shoes that were a half size larger and they ended up being tiny. At least a full size smaller than my actual size. I also ordered bras in 36D. The bras I received were so small, it was comical. Obviously Zulily is selling clothing intended for the Asian market. I would definitely not recommend shopping here unless you want to end up with a bunch of too-small crap you can't return.

Bottom Line: No, I would not recommend this to a friend

I’ve placed multiple ORDERS, some twice within a week. Per Zulily shipping policy, it takes at least 16 days for an order to ship, with that process any order placed within a 15 day time frame should be free. Shiloh was the representative I spoke with, he’s in the wrong line of work, perhaps a crooked politician would be his best attribute in life. The speech was lack luster to say the least and he repeatedly talked over me. Run for dog catcher in your town Shiloh if you want to speak crap!

In short, nothing is offered for a frequent customer, with the same address who orders repeatedly from your site. You guys offer discounted items, but so does Macy’s, Amazon, Steinmart, and so on. When you start focusing on customer service and hire representatives that speak in a tone that’s customer friendly then I’ll return as a customer. Until then, KICK ROCKS ZULILY!

Bottom Line: No, I would not recommend this to a friend