Zulily

I ordered a cute, top that was gathered in the front. What I received was a plain t-shirt. I complained and asked for a refund, so they shipped me another plain t-shirt, without my consent. I complained again and asked for a refund and they gave me a credit of $10. Sorry, no refunds.

Bottom Line: No, I would not recommend this to a friend

The projected shipping date was two weeks after I put in my order and it was past the date I needed the items. I emailed to cancel the order a week before the shipping date. They emailed me back and said it was too late; one email saying they can cancel and to email and confirm the cancellation. I did. Then, another email arrived shortly after saying items had shipped that day, but tracking did not receive the items at FedEx yet. Now, I'm stuck with these items and have to call them when the package arrives (their suggestion).

This is way beyond legitimate business practice and reminds me of Shein.com and other China based companies that send cheap knockoffs if they actually send purchased items. DO NOT buy from them at all, unsavory business practices!

Bottom Line: No, I would not recommend this to a friend

I never received the items ordered; I kept getting excuses such as "customs issues" and "technical glitches." I emailed them at least seven times and they told me that I was "confused" about the arrival date. I called four times. Then, finally said that they would refund me, but they never did, and then again, a "technical glitch."

Do NOT order from this company; they are dishonest, liars, and cheaters. Yes, the website makes it looks amazing, but it is the worst shopping experience ever, and I question if they even have the items they purport to sell. I think it's a scam. I cannot say enough negative things about them. Any positive reviews must be fake or paid.

Bottom Line: No, I would not recommend this to a friend

I placed an order a month ago. A month later I get an email that an item was canceled because it wouldn’t be shipped at the specified time. I emailed back and said that’s fine, don’t cancel, I still want it. Received a reply - oh, the item is not available. So they lied initially, which is one strike, then they let me sit a month expecting the item only to find out they have no idea when you order if they even have it. What a SCAM! I purchased things before and let things slide, but it’s got to a point where it’s not worth the aggregation. If it seems like a deal, it’s not, especially after all they put you through. So long Zulily.

Bottom Line: No, I would not recommend this to a friend

I've been a Zulily customer for over a year. I think it's a great shopping website. I find so many brand name items that I know I've saved so much money by ordering from Zulily. It does take time but the savings is well worth the wait. I purchased many Christmas gifts this past year and found so many unique items. I ordered them early enough so I didn't have any problems. In fact I already started ordering now for next Christmas.

I have had some issues with items but have always been resolved by one phone call or an email. The Zulily representatives do vary in how they handle issues I've noticed, so there's no real guideline it seems, but I've been mostly very pleased.

I hope this helps offset some of the negative reviews. Zulily is awesome and biggest issue is it's too tempting to shop daily.

Bottom Line: Yes, I would recommend this to a friend

I cannot believe this reviews, people before you purchase something make sure you read. I'm a Zulily shopper for about 3 years now, never had a bad experience. Everything I order is what I expected. Zulily tells you that your merchandise will arrive in 2 or 3 weeks, some I received in less than a week. Just be patient. They offer a variety of items for home, clothing at a very reasonable price. I'm crazy about perfumes, they offer Dolce Gabbana, Chanel, Lancome, Creed just to mention some. I paid 40% less than department stores, they also have low cost shipping as well some monthly payments for qualified items.

Bottom Line: Yes, I would recommend this to a friend

Clothing can be expensive and reasonable. You have to be careful. If it says to handwash; be sure to follow directions. I got some nice things and not so nice things. Be sure to check the charts!

Bottom Line: No, I would not recommend this to a friend

So far I've received 2 orders from Zulilly and have been 100% satisfied with both of them. Reason? I bought brands I've used before, and NEVER buy shoes or jeans/slacks as they are non-returnable. Why take a chance with fit? Some of the items seen on Zulilly have also been available at Burke's Outlet and they are excellent quality. Delivery was as promised and merchandise received well-packaged and in mint condition. When you see an item on Zulilly, research the brand before you order. Then comparison shop to see if it's really a bargain.

Bottom Line: Yes, I would recommend this to a friend

Quality of clothing is subpar. Orders take at least one month to get to you so order in advance. I have experienced times when they canceled my order on my behalf because the items were not in stock? They just arbitrarily cancel stuff with no explanation. Don't order from them!

Bottom Line: No, I would not recommend this to a friend

I bought one of their Azalea brand tunic tops. Very pretty and stylish in the picture. When I got it, so excited to wear it, and it looked good. Then I saw a 2-inch part of the seam on the right back arm was not attached to the back of the shirt. I fixed it myself. Then after wearing it, I washed it. When I took out clothes from the washer, I noticed a long black thread which was coming from the bottom hem of the shirt. At least 3 inches came out. I checked other sides; more very long threads from seam coming out. Not worth the purchase price.

Bottom Line: No, I would not recommend this to a friend

My mom has been buying stuff for us from Zulily for a long time. Now this year she got some scheme demand letter for sales tax (?) on all of last year’s purchases! First, that means someone or Zulily sold customer information for them to even know she was a customer, which is beyond shocking! Per their own website, they don’t even charge sales taxes at the time of purchase in our state. I mean, imagine getting a bill from Amazon in April for ALL your purchases in 2017! Wow!

Don’t do business with these people. God only knows how much info and how many customers info they’ve sold.

Bottom Line: No, I would not recommend this to a friend