About StyleWe

StyleWe offers consumers the chance to shop fashionable clothing designs made by independent fashion designers and small boutiques in one convenient online store—but with a twist.

Unlike other online shopping platforms that boast a variety of unique selections, such as Etsy, StyleWe allows designers to focus on the designing, while StyleWe handles production and customer service.

StyleWe claims that, through this unique structure, consumers are able to curate their own, unique style and build relationships with designers for diverse and personal fashion choices. For designers, they claim that this model allows those who create to enjoy recognition and direct customer feedback, instead of the anonymity that comes from designing for a larger label.

While StyleWe’s benefits sound appealing in theory, anyone who’s purchased a knockoff garment or accessory knows that how an item looks at first glance isn’t everything.

Will StyleWe be able to maintain the quality and fit consumers expect when buying independently designed items? Before we answer that question, let’s learn more about what they claim to offer.

Our First Impressions When Shopping StyleWe

StyleWe offers every category of women’s apparel that you would expect from a large online store, including dresses, tops, outerwear, skirts, pants, jumpsuits, and swimwear. They also have a handbag section. However, there are no accessories or jewelry options available.

You can browse StyleWe’s selections without signing up for the website. But to make a purchase, registration is required. On the up side, registering gives you a coupon good for ten percent off of your first StyleWe purchase.

What did we notice while looking around?

The selections available in StyleWe’s various categories don’t prescribe to any particular style. In dresses, shoppers will find midriff-baring skirt and top combos and bandage dresses next to evening gowns—and in no particular order.

When compared to department store websites or even larger boutique stores that allow for better filtering of sub-categories​, the enormous number of items available can be overwhelming. Further, the inconsistencies in image backgrounds and the dated look and experience offered by the website falls short of building confidence.

What is included is detailed product information, including materials, fit measurements, and laundering instructions. This is often left out by smaller boutiques whose focus on style can leave gaps in the purchasing experience. Although, it’s worth noting that the majority of items we viewed were polyester.

Related: TBdress Review

StyleWe Pricing & Refund Policy

Although registration is required, becoming a StyleWe member is free. Items range from flash sale selections starting around $40, to professional and formal wear that is over $150.

Standard shipping costs are between $1.99–$6.99 and takes between five and seven days after processing (which is an additional three to five days). Free standard shipping is offered on all orders over $60.

Alternatively, shoppers can choose express shipping, which takes two to five days after processing, and costs between $9.99–29.99.

StyleWe does allow for items to be returned within 30 days of the date that it was received. To return an item, it must be unused, undamaged, and in its original package. Additionally, you are responsible for the cost of return shipping.

To make a return or exchange, you need to request to do so online by clicking a button on the right of your order confirmation. You’ll receive an authorization number and return address within 24 hours, at which point you can post your return.

StyleWe asks that you email them proof of your package being sent, such as a tracking number or picture of your package to complete the process.

What isn’t eligible for a return? Swimwear can only be returned or exchanged if the product is defective. Additionally, you must provide StyleWe with an image of the item to prove that there is a defect when requesting a return.

Finally, if you feel you’ve made a mistake in your order and cancel it within 24 hours of purchase, StyleWe will issue a full refund. For orders that have not yet shipped, but have been made in excess of 24 hours, StyleWe offers a partial refund after deducting a 15 percent cancelation fee.

StyleWe Reviews: What Do Customers Have to Say About StyleWe?

The most frequent comments from StyleWe customers is regarding something that isn’t immediately apparent when visiting their official website: StyleWe is located in China.

While many of the products we use on a daily basis are manufactured overseas, StyleWe’s international location is at odds with their message of quality and independent designers. Clothing made in China is also generally associated with questionable fit and materials.

What were some of the individual comments?

Looking at the reviews of StyleWe on Sitejabber, we’re left with a mixed bag of impressions that veer towards the not-so-great, including:

1. Incorrect sizing: One user said, “I wear a 10-12, so ordered XL, assuming cheap stuff runs small. The XL is supposed to fit 12-14. Both items are a 6-8 at best.”

StyleWe’s customer service representatives appear to respond to many of the complaints on Sitejabber. In this instance, service rep Lanny S. responded to the above complaint, stating:

“Our items usually run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L" etc., it will show the corresponding detailed measurements for the specific size. Then you can check.

You can also refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.”

2. Poor quality: Rose C. stated that she was disappointed with her StyleWe order, and rated the cut and quality of the items she received as poor. Rose also complained that the items she ordered only looked 80 percent like the images that were advertised.

3. Difficulty returning items. Several reviews mentioned that they experienced delays or a lack of response when attempting to return their StyleWe purchases.

That being said, there are also multiple reviews that praise StyleWe’s customer service and state that the customers had an overall positive experience shopping the online store.

Since the reviews on Sitejabber are so hit-and-miss, we looked further and found one blogger’s detailed account of shopping StyleWe.

You can read the full article at Denver Sewing Circle, but here are a few highlights from Jilly’s experience:

  • She mentions that the website can be difficult to navigate, that all available colors aren’t always shown in images, and that shoppers should take extra care to look at the individual product sizing information instead of relying on the standard drop-down options.
  • Her shipping was delayed by several weeks. First, after being held in customs, then held stateside. Delivery took five weeks in total.
  • The writer was unable to find any information about the designers StyleWe claims have created the garments they offer and suspects that they might not be real.

The reviewer had purchased a $60 dress, one of StyleWe’s cheaper options, and stated in her review that it looks like “an average, mass-produced garment.”

The post wraps up by saying that, overall, it wasn’t a negative experience, but that she believes there should be more transparency regarding shipping times so that customers can have realistic expectations.

Is StyleWe a Scam?

Due to StyleWe’s ongoing attempts to respond to and mitigate complaints, along with the absence of any reviews complaining that they never received their purchase at all, we don’t believe that StyleWe is an outright scam.

That being said, we’re also not confident that the brand is everything that they claim. This is because, after reading the Denver Sewing Circle review, we also attempted to locate social media profiles and websites for the designers that StyleWe lists and came up empty handed. Additionally, despite their friendly tone and promises of exceptional customer service, the number of customer reviews complaining of the undisclosed potential for shipping delays and unresponsive customer service are too many to assume that it’s a fluke.

Overall, we’re left with the impression that StyleWe is a Chinese-based clothing manufacturer of the likes that might supply Forever21 or other budget-minded stores, but are attempting to cut out the middleman by offering selections directly to consumers. While this might work in theory, StyleWe doesn’t seem to have worked out many of the bugs with their shipping and processing.

Bottom line? If you find that you’ve fallen in love with one of StyleWe’s selection and are okay with the price, you might be pleased with the order—as long as you’re not in a rush. However, we’d advise against shopping StyleWe on the premise of supporting independent designers or saving cash on small-label purchases, as there are so many other options that don’t involve international shipping.

Related: Don’t Fall for a Designer Knock Off Prom or Wedding Dress Scam

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11 Customer Reviews for StyleWe

Average Customer Rating: 2.2
Rating Snapshot:
5 stars: 2 4 stars: 1 3 stars: 0 2 stars: 2 1 stars: 6
Bottom Line: 27% would recommend it to a friend
Showing 1-11 of 11
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  • 1 out 1 people found this review helpful

    Difficulty Returning an Order

    I ordered a sweater from StyleWe which did not fit. This was at least three weeks ago. There was no return address with the order. Why I do not know.

    I have been on their website at least five times trying to get a return address for the order. I have been told that the address would be sent to me by email. This has not happened. Also, I have been unable to talk to a human being at the company. It is all via chat on a computer.

    I have finally given up. I have a sweater that I do not want. Needless to say, I will not be a customer of StyleWe.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Fishy

    • Tennessee,
    • Nov 15, 2016

    DON'T SHOP HERE! They don't manage inventory well. They charge prior to checking stock first. They then intentionally wait a week before initiating the refund, which was their error. Funds are then tied up for two weeks. No acceptance of the error given, no apologies. Terrible customer service. Here is an example of the explanation I was given upon asking why they were not more concerned about offering a more speedy refund due to their negligence.

    “Thanks for your information. We will process the refund in one week for you.

    FYI – It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is a credit card.”

    They proceeded to then remind me of the hundreds of new dresses I can try to buy, only to find them out of stock with another hundred and fifty bucks tied up in who knows what future. Pretty shady. I will never trust this store again.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Can't return item

    • Portland, OR,
    • Nov 11, 2016

    The item I received was very inferior quality and I want to return it. But, I can't log in because it does not recognize my email address. The online chat person was not helpful. I was asked for the order number but there is nothing on the package. Repeatedly asked for my email address then told me I must have given them the wrong address. Now I just got an email from them asking for my email address!

    I have disputed the charge with my credit card company.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Tempting but not worth it?

    • Maryland,
    • Nov 2, 2016

    I ordered two dresses around six months ago. They took at least six to seven weeks to arrive. When they finally arrived, one didn't fit at all and the other was very tight across the shoulders/upper back and chest. But I loved it! It's a design style I can't find around here and frankly, it looked good on me! After wearing it only three times, that tightness around the arms has pulled at the seams and torn. There are other signs of wear and tear that the dress shouldn't show after only three wearings. Now I find myself tempted again by similar styles (they are forever popping up on my computer) but need to be reminded of who I might be dealing with. Thanks for your perspective and excellent research.

    Bottom Line: No, I would not recommend this to a friend

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  • Horrible website

    • California,
    • Nov 1, 2016

    I ordered a sweater from them, on sale. It was listed as S, M, L. I ordered a size up, based on the size chart. I realized, only when I received the shipment confirmation, that the site was located in China. I received the item 10 days later. The sizing was off by about 2 inches, which I would've suspected had I known I was ordering from China. I contacted them for a refund and when I visited the site item description again I noticed that the sizes had been changed to "one size." I contacted customer service and requested a full refund, including shipping since the item size was not listed. I sent pictures, I have received 3 emails to date refusing my request for free return shipping, one quotes the model's measurements, not the item's size. This site is misleading and not worth the aggravation. I would not recommend ordering from here, you can get much better deals on other sites that sell inexpensive imports.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Refund Delay Tactics designed to scam one's money

    • CA,
    • Oct 30, 2016

    I made my first purchase from StyleWe a few months ago. The clothes were pretty but the sizing was on the small side, especially the sweater that came in one size only, and the fabric was wrong for the items. For example, the silk was super light-weight and barely existent while the sweater fabric was very dense and heavy, and not at all soft.

    These were the least of my concerns, however. I probably would have ordered again, but the way my refund was handled was appalling. Basically, it seems to me that they tried to do whatever they could to keep me from getting a refund.

    Initially, they just made the process tedious, repeatedly trying to direct me away from the refund option. This, in itself, isn't unusual or devious, just annoying. Once I sent it in, however, they never acknowledged receipt of the items although they asked for my tracking information and stated they would inform me when they received it. Then, I never heard from them again.

    My best guess is that they hoped I would just forget and they could keep the money (which almost worked). When I suddenly realized that my refund was 6 weeks late (only because of their advertising that now regularly appears on my computer), I wrote and informed them that I hadn't received it. In my email, I again provided the tracking information and the date that their company had received the return. The letter I received back essentially ignored this information and told me they would process my return in a week, although it would take quite a bit longer if I paid by credit card.

    I was shocked that I wouldn't be refunded immediately but almost accepted this when it occurred to me that this was another stall tactic with the hope that I would forget again. Realizing this, I wrote back immediately and stated that 6 weeks was long enough to wait and that a credit card should be the easiest form of payment to refund. Finally, the customer service rep said, "Ok, I'll send it to the financial department." I believe that this was the first time the financial department had heard about my refund. Thankfully, I was refunded in less than 24 hours once the financial department actually received my claim. Due to this experience, I absolutely will not order from them again and warn you to be wary if you choose to try.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Lovely Soft Grey Cardigan

    I was so pleased when my package from StyleWe arrived. Very well packaged and delivered quickly. The cardigan is gorgeous, made from wool it is really cozy and it's so soft. It is lovely and slouchy - I only wish they had it in navy too.

    The thing I like about StyleWe is all the different designers they have. Once you find something you like you can click to see the rest of the designer's items.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    My experience is very acceptable

    I adore my new White 3/4 Sleeve A-line V-Neck Embroidered Mini Dress, which I bought from StyleWe. It has a very affordable price, and everybody likes its style. The embroidered neck symmetrically matches with the corset and give a graceful appeal. I got quick delivery, in a stylish packing, which was a surprise for me.

    Bottom Line: Yes, I would recommend this to a friend

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  • 9 out 10 people found this review helpful

    Not sure about their math ability

    I ordered an XXL so the dress would have a roomier fit. I could not even get this dress over my head. I would say it is an American size small. Ridiculous – the company should be investigated and banned from USA market.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 9 people found this review helpful

    Great Clothes & Responsive Customer Service

    This is just one of the great platforms to do shopping for any lady. I am so impressed by their clothes and accessories. Very recently, I bought a red floral dress to match with a tote bag. The quality is what drives me to this place with a reasonable price and discounts. I will keep following this website.

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 8 people found this review helpful

    Avoid

    • Austin ,
    • Aug 21, 2016

    StyleWe is a company I will avoid at all costs! Their items looks too good to be true -- and for me that was the case. I ordered a loose fitting piece deliberately so the fit would be less likely to be a problem and ordered up one size. What I received was very tight under the arms and snug across the chest even though I used their measurements (I'm a US size 8). Their returns process is the BIG RED FLAG. In order to return an item (they do not provide the information anywhere online), you have to email them a return request and wait 48 hours for them to create a return label and send it back to you. What nonsense! Then you send back the item and they will issue a refund in "3 business days." Well UPS tracking shows return was delivered on 6-18-16 and today on 8-14-16 I've heard not a peep and NO MONEY has been returned.

    Bottom Line: No, I would not recommend this to a friend

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