Megan
OhioMember since June 2016

Reviews (1)


    • Jun 12, 2016
    • Verified Reviewer

    OptiMind

    Poor Customer Service

    Overall Experience:

    The product for me did not work and I told them that through an email. Instead of an ACTUAL PERSON responding to my email, they made a charge to my account without my permission. At the time I did not know that the email wouldn't work so I emailed them a second time and they then made a second charge!

    The website says, “We’re here to help people, and never intend to take people’s money when they didn’t want to give it to us. We’ll happily issue you a full refund as long as it’s within 30 days of the charge.”

    I was charged in April and this is June and the TWO refunds that are owed to me are still not corrected.

    Bottom Line: No, I would not recommend this to a friend

    53 people found it helpful

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