Reviews (1)

I ordered a product from a Storenvy store (Atelier Dream) in late March. After waiting a month, I finally contacted the seller. She claimed she'd been on vacation, but was working on my order and would send it the next day. Six weeks later, I still hadn't received anything. I tried contacting the store owner, but no luck in receiving any response. So I contacted Storenvy directly. After a couple weeks I received an email telling me they were unable to get a hold of the store owner so they had shut her store down, and they recommended I file a PayPal dispute to get my money back. I heard from the store owner a week or so later, saying the order "must've gotten lost in the mail" and that she would send another one. She said she would refund my money for the inconvenience. Well, thankfully I did get my full refund, but I never received the order and it's now nearly three months after I placed my initial order. Her store is still up on Storenvy (despite them claiming to have shut her down), and I'm absolutely appalled by the whole situation. It's disgraceful. In short: Do Not Buy From Storenvy.