Reviews (1)

I did a lot of Christmas shopping on this website this year.

I bought the same item for nine of my friends and family. I placed this order on November 27th with a guaranteed Christmas delivery.

I just received an email stating that many of the items I ordered for guaranteed Christmas delivery will now be delivered after Christmas and how "unfortunate" this is. There was absolutely no mention of any compensation for the wait or the fact that I will have nothing for my nieces and nephews to open for Christmas.

Of course, they did mention I could return the items once I receive them for a refund, I'm sure that will lessen the blow for my family. Now I will have to pay God knows how much for shipping to five different addresses so that they will get the present after Christmas, once I receive the item, whenever that may be.

I am extremely disappointed with my whole Zulily experience. I would have never purchased these items if they did not have the clearly stated guaranteed Christmas delivery banner. I would have at least expected some form of compensation for this other than an offer to return the item.

Who the heck is in charge of this company? I will definitely not purchase from this website again. Buyer beware, a guarantee on a shipping date from Zulily is absolutely worthless.