I watched the online educational video by Dr. Gundry and felt it was a good idea, so I bought it. I took it for a week as recommended, but with unpleasant results (stomach cramps), which is not what I typically experience with good probiotic and fermented products. I waited a week, then began taking it again, thinking that perhaps it was just a "phase." However, the same thing happened again.
It was then that I looked at the ingredients, which contained milk. I was sorely surprised and very disappointed that he had never mentioned that the product is grown in milk. I frankly would never have purchased it. I do not take dairy products and really felt very shocked that you would promote a product without informing people.
When I called today to ask about a refund, I was told I had to "ship the product back at my own cost." That is an insult to injury since I already paid $5 for shipping, and now have to do it again so you can throw it in the trash!
FYI: I am an Allied health care and behavioral medicine practitioner specializing in body-mind techniques for more than 25 years and have a large practice. I am continually recommending good products to my clients. Sadly, I find the Gundry company is not showing up well. They do not get my support, only my disappointment, since I am feeling hassled and annoyed.
Bottom Line: No, I would not recommend this to a friend
57 people found it helpful
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Company Response from Gundry MD
Hello Patti, thank you for taking the time to leave us your valuable feedback. I am sorry to hear that you are unable to continue using the product due to the dairy in the product. We always recommend reading the ingredient list and speaking to your primary physician prior to beginning any new supplements to ensure that you will not have an adverse reaction to any of the individual ingredients used. I would be more than happy to issue you a full refund of your purchased products. Please feel free to reach out to me at aria@gundrymd.com so that I can expedite your refund for you. Thank you Patti, I look forward to hearing from you.