I'd like to see how they do what they do on TV. And, don't try to melt cheese, cook up a marshmallow dessert or melt a wrapped piece of sugar candy. It'll never work.
Their customer service is worth less than the reliability of the product. About the only thing I like is the square shape. I tried to chat with a customer service rep (I think they contract that out to an outfit called Tristar). The answer I received to my question was a copy of what the instruction sheet says. It did not answer the question, and when I tried to pursue it further, I was cut off of the Chat.
DON'T waste your money, or at least know what you are getting.
Bottom Line: No, I would not recommend this to a friend
14 people found it helpful
Link to this Review