Reviews (1)

I've ordered now about six codes from these guys over a span of about two years. Although most of them were riddled with frustration, my current order is going to be my final order.

As stated by many people on this review page, these guys like to jerk you around about how long it takes for the code. They'll first claim you have the wrong estimated completion date, although the date is present before you check out, after you check out, and again in the email receipt. They'll say it'll be a day longer on the final day when you still haven't received anything. Then when you have nothing the next day, they'll say either one more day or you'll definitely have it by midnight. Then they'll keep asking for one more day or just say we're doing the best we can and you'll receive the code in your email when it's finished.

I would not mind if they were honest and said it's taking longer than we expected and actually apologized. They're just belittling and act like you're wrong and you shouldn't be asking about your order. Their time estimates should be the maximum time for them to either come up with a code or issue a refund. They should also ask the customer if they'd like to continue with trying an "alternative database" as they usually do, instead of automatically extending the search without any communication with the buyer (which may or may not result in a code anyway).

I'm plenty patient and understanding if I'm being asked to wait a bit longer and am treated kindly and feel like I'm being kept informed if things aren't going quickly and smoothly. This is not the case with these people.

I would recommend buyers seek out other merchants if they desire an unlock service that operates in the time outlined during purchase and provides a decent amount of communication to set the buyer at ease if issues arise.