Dee Krishnan
Seattle, WAMember since May 2017

Reviews (1)


    • May 16, 2017
    • Verified Reviewer

    The Honest Company

    Feel deceived!

    Overall Experience:

    We have been with Honest for over two years, and have been generally happy with the products. The diapers do leak, and it's a little annoying to need an "overnight" diaper and a "regular" diaper. That said, we recently decided to switch over to Parasol for one reason - Honest Company lied to us.

    This morning (Friday), I received a notice that they're voluntarily recalling their wipes. I understand that things happen from time to time, but I found it completely odd that every single item that contained wipes was out of stock. So just before advancing our next bundle and ordering a new bundle for our baby coming soon, I specifically reached out to customer service on Wednesday (less than 48 hours prior to the recall notice) asking if the inventory issues were happening because they were considering a recall. The agent specifically mentioned that they were not and that the issues were due to manufacturing delays, which was obviously false.

    I can't imagine that they weren't aware of the mold problems with their wipes at the time they lied to me. They should've just said that they were looking into the issues and while they weren't able to comment yet on a recall, it isn't "off the table." Anyway, I don't like being lied to, and my expectations of honesty from a company that is called "honest" are very high!

    We've tried the Parasol products before, and they're great, and comparable price wipes. Their wipes are significantly better, and their travel wipe packs are a much better size. So we're taking our business there!

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review

Showing 1-1 of 1