I was eventually offered a 100% store credit for the ripped dress, which is acceptable.
Bottom Line: Yes, I would recommend this to a friend
2 people found it helpful
Link to this ReviewOf the three items I purchased on final sale, one was much too large, despite being labeled "0-00 small," and the other had several rips on the sleeve. The customer service rep refuses to let me return either. The argument against the ripped dress is that the description on the site says "orange" and my picture of the ripped sleeve has orange and yellow. The website picture next to the description clearly shows an orange and yellow dress. Go figure.
Company Response from StyleWe
Dear Nina,
We appreciate your feedback for the item. In regards to choosing a size, the size of items differs from different designers. Please, do click icon "SML" to check the body, weight, height of the item itself.You can also click "size guide" to check the body, weight, height details. If the item you received has a quality issue or other issue, feel free to contact us and we will handle the issue as soon as possible.
Also, we are also glad to know that your issue was solved and hope to see you again in StyleWe.
Best regards,
StyleWe