I bought one, and it seemed pretty good (at the time, it now sticks). So I recommended it to a relative. He bought it at a local store and the first time he used it for an egg, everything stuck and got burned.
So I called customer service since they boast a guarantee right? Well, the truth is unless you buy it on their website, pay for shipping, etc., the guarantee isn't for you. I was told to mail the pan with $9.95 to headquarters in New York to get a replacement pan. Wait, what? I have to PAY more for your bad pan and hope the replacement is better?
Companies that do stand by the product don't deserve good reputations. Steer clear of this one!
Bottom Line: No, I would not recommend this to a friend
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