Gotham Steel Pans Reviews

I placed an order in early May. After numerous calls to Customer Service, along with wait times of up to an hour, I’m being told that they expect another order on July 1 and maybe they will be able to ship my order sometime after that. As to the quality...if I ever get the pan, I might have an opinion. Right now, this is a place I would NEVER order from again.

I saw the ad for 1 frying pan for $19.99 plus get one free but when I saw they took immediately off my card almost $60 then I saw they added an 11-piece pan set I DID NOT ORDER and couldn't find a way to get ahold of them. I just got a card apologizing for the delay and they were out of what I did order. I'm going to get a full refund finally after getting a card apologizing for the wait, signed the bottom of the card, and sent back to cancel. They are ripoffs and I am going to post them on ripoff.com.

We purchased, through Amazon, the 13-piece cookware set. We wanted pans that were non-stick and easy to clean.

You advertise that nothing sticks to the pans and there is no need to use oils or butter. Also, my metal cookware won’t scratch the pans.

To date, my pans have been scratched with metal cookware.

At this moment, I am soaking the one pan, in order to get the stuck-on eggs out. I only hope the stuck-on eggs come out and I can use the pan again.

Needless to say, I am very disappointed with these pans so far.

Not worth the money I spent at all. Pans stick and are a pain to clean...literally the exact opposite of what they are marketed to be. Couldn't be more disappointed (unless they had been delivered by a messenger who kicks you in the balls upon delivery).

I have the largest size pan and an egg pan.

Very disappointed with both. The product has been untruthfully promoted. Note that promotion videos do not show the cooking process from start to finish.

Food has stuck to both pans right from the start.

Cooked marinated fast fry steak fillets and the pan was charred beyond redemption.

I bought a complete set of the Gotham Steel pots and pans. I absolutely love theses. I read a lot of negative reviews on them, about how the coating is coming off and or sticking. I only use the set on an electric stove and only on medium heat. That is the only heat you need on them, they heat up very well on this temp. If you read the directions on what heat settings to use them on they will not stick or warp. I have had my set for over a year and they are still like brand new.

Very satisfied.

Note that this is for the GS Pro pans, not the standard GS pans! The packaging says they are different products. Well, the title kind of says it all. I've had virtually every type of non-stick pan made by mankind. Why? Because most of them ended up in exactly the right place; the trash! However...I found the GS Pro pans at Costco a couple or three months ago. It was the "Pro" in the title that tweaked my curiosity. Marketing, yeah it works on me sometimes. Well, the pans specifically said that they would work on induction cooking systems, a first for non-stick pans that I've found. I took them home and couldn't wait to give them a try.

My wife and I like stuffed hash browns in the morning. The difference is that I like cheese on mine and she doesn't. I put a substantial amount of cheddar cheese on half the hash browns and, wait for it, flipped the hash browns in the pan, waited about 30 seconds and flipped it again. Wow! It was like a TV show! They came out absolutely beautifully! My side had cheese toasted into the potatoes and the wife's didn't. And hey, ABSOLUTELY NOTHING STUCK! I cussed my other pans every time I used them. They stuck like an IRS assessment!

So here I am a couple or three months later and still NOTHING STICKS! These pans are a joy to use. Ok, maybe it's me. I always hand wash my pans with a sponge pad, not a scratchy pad, and a small amount of dishwashing liquid. It doesn't matter if you burned the crap out of supper, they WIPE clean, just like the TV ads! Although they are "dishwasher safe" I choose to wash them in the sink; it takes all of about 15 seconds in the sink. I make sure that I DO NOT USE METAL UTENSILS! EVER. In fact, the instruction sheet that came with the pans specifically says no metal utensils. I use them on a moderate heat, lower than about 80% on my induction cooktop. When not in use, I keep a fabric separator between them so they won't get scratched by the other useless cookware in the cupboard. They work as well today as they did 3 months ago and I use them every day.

Well, that's about all I can say. Would I recommend them? Absolutely! I would just add that you should be willing to play by the rules: no metal utensils and don't get rough with them either temperature-wise or rough handling. Cook on! It's hash brown time!

Used the small egg pan for a simple fried egg. It stuck badly. Definitely NOT what happened on the infomercial. Definitely does NOT work as advertised. Not only did it not work, we had a hard time cleaning the egg off in the sink. The small pan was a total flop.

Luckily, I tried calling again and this time I was able to talk with customer service. They were great and they're sending me the pan I originally ordered free, plus I can keep the pan they sent by accident, and they offered me a 5% discount for their mistake.

We bought the Gotham Steel frying pan approximately 1 year ago. When we first started using the pan it was great and as advertised. However, after approximately 6 months everything would stick - eggs, pancakes, peameal bacon. We went back to our old T-fal pan and although not perfect night and day, better than the Gotham frying pan. Save your money and buy something else.

With all that...Can anyone say they got a refund, and if so, there needs to be more. THIS PRODUCT has failed many and the company is allowed to keep the money. I still have it if you want it back, only used 3 or 4 times.