Gotham Steel Pans Reviews

My husband was so impressed that he sent away for this pan about 4 years ago. It has to be soaked and scraped with a non-abrasive pad and the bottom does stain.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

I bought 2 complete sets of this junk and I finally thought I'd let everyone know what junk this stuff is. The finish comes off in the so-called copper interior and the outside dark color wears off as well. Over $200.00 for junk. Lesson learned.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Warning – do not buy anything online from this company! The stuff they are selling online is complete garbage compared to what you can buy in stores. The lying customer service reps will give you the runaround and do nothing for you in the end. I received scratched and broken items that no question had been a collection of previously returned items. If they were perfect, the quality is so low that nobody would be willing to pay any more than what you would buy at a dollar store. Also, although Canadians are forced to purchase through to Canadian site, the prices are higher than the American site and in US dollars.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

It is a poor quality product. Sticks so bad that the dishwasher will not clean it. If you fry eggs or make scrambled eggs in it you’ll spend 15 minutes scrubbing on it trying to get it clean. It looks good but it’s harder to clean up than a cast iron skillet that hasn’t been seasoned.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

The lids have a space between the glass and the stainless portion where oil and other food debris easily collect but it's not easy at all to clean it out, which makes the lids unsanitary in my opinion. I've tried sticking everything between that narrow opening to clean the oil, food, and whatever else out, but to no avail. If anyone has ideas, please share. I don't even use the lids any longer because they're unsanitary.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Save your money up to buy a quality set of pots and pans. If you own them and have tried to get a warranty replacement then you already know it's hopeless. We tried to replace two of ours because of manufacture default and found out after paying for the shipping it would cost us twice that to just go buy the 2 pots we wanted to be warrantied.

My advice, steer clear of this brand.

Rude customer service that pretty much laughed at me when I called about our issues.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Eggs certainly do not come out of the pans like they do in the company video. Very disappointed in this product and the hype behind it.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

To prevent sticking you must use butter, cooking oil, or spray. It got two stars only because some items came out okay. However, used it to cook egg whites and got a horrible mess. Almost impossible to wash even with extensive soaking.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

The pans aren't too bad, but there must be a trick to using them. For example, get the pan too hot and the bottom bulges up. Things seem to stick until fully cooked. Then they can be gently pried off the bottom. First piece of French toast sticks, but subsequent pieces do not.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

My experience both with the pans themselves and the customer satisfaction at Gotham Steel is even worse than the performance if that is possible. The nonstick is a myth after a very short usage time and complaining to the company does you no good. What they want is for you to return your pans at your cost and include a US check for $9.99 shipping charges for the replacement of pans that are no good.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Had cookware for numerous years and I have to produce a receipt for them to replace. It was a gift. Where am I supposed to produce a receipt? So much for lifetime guarantee.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend