About Bespoke Post

By HighYa Research Team
Published on: Mar 6, 2017

Bespoke Post is a monthly subscription club for men that delivers boxes of various goods at $45/month for members and $55 per box for non-members.

The company’s boxes feature a mix of American- and foreign-made goods. Bespoke also has a male-focused blog with posts centering on culture, relationships, travel, and fashion.

The New-York based company started in 2012 and received a significant boost when it raised more $875,000 in the following years.

Its founders are Steven Szaronos and Rishi Prabhu, a pair of MBA grads from Northwestern University. Prabhu is a former employee at Groupon and Google, while Szaronos spent time at Callaway Golf and Deloitte.

As you figure out whether or not Bespoke Post is right for you, it’s a good idea to understand how their memberships work, what the real value of their boxes are and how that value compares to other companies.

You’ll also want to get a sense of what your fellow consumers are saying about their Bespoke experiences.

We’re going to cover each one of these areas over the next few minutes.

How Does Bespoke Post Work?

Just like many of the other subscription services in the world today, Bespoke entices you to sign up for their $45-a-month box shipments.

To enroll in their program, you answer a few questions about your preferences and provide them payment information and your address.

Subsequent shipments are sent out based on your preferences. You’ll get an email on the first of the month listing that month’s collection of boxes.

Bespoke Post gives you a five-day window to decide if you like your box or you want to switch it out for something else. You can also skip the shipment altogether and you won’t be charged.

Shipping and exchanges are free, according to Bespoke’s website.

If you don’t want to join the Bespoke Post membership program, you can buy single boxes for $55. You can choose from the same boxes members choose.

Bespoke Post also has an online store that features items you won’t find in your box, but nonetheless reflect the Bespoke style and philosophy.

Some of the items you see in boxes and in the store are Bespoke Post branded, while others are manufactured by companies in the U.S. and abroad.

What’s the Real Value of a Bespoke Box?

According to Bespoke Post’s website, each box they curate has a retail value of at least $70.

As someone who’s received several Bespoke Post boxes as a gift, I have personal experience with their products. I’ve also been a subscriber to SprezzaBox, so I’ll use my experience with both companies to help you understand the value of your Bespoke items.

One of the boxes I received from Bespoke Post was the Homefront, a frontier-themed box with three items: a Bear & Son knife, a Zippo lighter and U.S. Shelby Co. can opener.

The subscription price for this box (shipping included) is $45. Here’s the real value of the items based on a search at the time of publishing:

  • Bear & Son Cutlery’s 3 7/8” walnut trapper knife: $50.99 (Bear & Son website)
  • Zippo Street Chrome Lighter: $14.95 (Walmart)
  • U.S. Shelby Co. by Maratac P-38 Can Opener: $4.99 (Amazon)
  • Grand total: $70.93

When you throw in the cost of shipping each item from three different websites, you’re looking at around $80.

However, you should never judge a subscription service by one box. So, I’ll lay out the contents and price of another box I received, the Bloom:

  • Chemex Classic 6-cup coffee maker: $43.50 (Chemex website)
  • Ovalware RJ3 drip kettle: $28.99 (Amazon.com)
  • Jack’s Stir Brew Coffee, 4 oz. bag: $4.25 (Jacks’ website)
  • Grand total: $74.74

Our research and personal experience say Bespoke’s boxes offer at least $70 of value, especially considering how much you save if you shipped each item separately.

A Comparison to SprezzaBox

To give you an idea of how tricky it can be to save like you can with Bespoke, I’ll use my experience with SprezzaBox, another subscription service that sends out monthly boxes of accessories.

Their website claims that the contents of their box retail at around $100. Here’s a list of the contents of their January box, along with the supposed retail price:

  • Twillory herringbone tie: $69
  • Bedford & Broome performance socks: $16
  • Thread Etiquette anchor bracelet: $27
  • Smart Req armband: $10
  • HyperGo sports wipes: $2
  • Sprezza water bottle: $4

We immediately found issues with this pricing. For example, at the time of publication, Twillory was selling all ties on their website for $39. This was not a sale price, but the regular price.

While we couldn’t find the anchor bracelet on Thread Etiquette’s website, we did find similar bracelets on Ali Express for $6.33.

The sports wipes were a promo-style product with only one wipe, and the armband and water bottle were relatively generic products that could be found on any number of websites.

Based on our research, SprezzaBox’s items are equal to the value you pay for one box. Like Bespoke Post, you get free shipping with SprezzaBox, so you end up saving money by getting everything in one delivery.

Is Bespoke Post a Good Value?

In our opinion, Bespoke Post offers good value for the items you get in the box. As a member, you’ll probably save at least $25 on the items delivered in your box (shipping not included).

When you compare that to what you get in a SprezzaBox shipment, you start to see how Bespoke Post’s product selection offers real value.

What’s the Bespoke Post Return Policy?

According to Bespoke’s website, all boxes ship between the 6th and 15th of the month.

You have 60 days to return a box or an item you purchase from the Bespoke Post store.

If you return a box, you have to return the entire box’s worth of items. If you return an item from the store, it has to be in mint condition.

Bespoke handles returns one of two ways. You’ll get free return shipping if you get an exchange or credit the purchase amount to your account.

If you want a straight-up refund, you’ll pay $6 for return shipping.

What Are Other People Saying About Bespoke Post?

As subscription services like Bespoke Post have popped up in the past five years, subscription-focused blogs have also emerged.

My Subscription Addiction’s Reviews of Bespoke Post

One of the most popular is My Subscription Addiction (MSA). The site doesn’t rate subscription services in a general sense. Instead, they rate each individual box they receive.

So, while you won’t necessarily find consumer reviews about an entire service, you will find plenty of consumer reviews about individual boxes.

Review of Bespoke’s Scout Box

For example, MSA co-founder Eric Cadman wrote a review of Bespoke Post’s June 2016 box, Scout. He was pleased with the box, noting how useful some of its contents were.

In conclusion, he said the box’s quality was indicative of his overall experience with Bespoke Post.

“I can’t remember a time that I have not been happy with my Bespoke Post delivery,” Eric wrote. “While there is no mystery to these boxes … there is still a pleasant surprise to the quality of each item in the box.”

Review of Bespoke’s Boost Box

Fellow MSA co-founder Liz Cadman reviewed Bespoke’s Boost box, which contained a WMF Mix & Go nutrient extraction blender, a long metal spoon and several packs of My Protein whey powder.

Like Eric, she ended her post with glowing praise for Bespoke.

“I’m always so impressed with the quality of the items Bespoke Post sends in their boxes,” she wrote. “The value of this box is about $75, and it’s a powerful little blender with a clean design, so I’m very happy with that value. Plus, I’ve been using it every morning since I got it – so definitely adds to the personal value!”

Review of Bespoke’s Concentrate Box

Eric also wrote a review of Concentrate, a box that contained a Primula cold-brew coffeemaker, an eyedrop bottle of Bittercube Bolivar Bitters and a concrete cup-valet set from Port Living Co.

This box was interesting to us because it contained a coffee maker that costs around $25 at Bed Bath & Beyond and a bottle of bitters (flavoring) that costs $10. Those items bring the total of the box to $35.

The Port Living Co. cup and tray were what caught our eye. When we went to the company website, it reminded us of online-only startup companies who create a clean looking website they use to ship items from China’s mega-wholesale site Alibaba.

What made us even more suspicious of the concrete company was that we couldn’t find any information about the supposed founders of the company, Annastasia & Jordan Castro.

In our opinion, this box doesn’t quite live up to the $70 standard Bespoke Post set. However, My Subscription Addiction’s Eric Cadman was pretty impressed.

“I haven’t had a disappointing Bespoke Post in quite some time – this one knocks it out of the park again. Not only is the curation spot on – but the products are all high-quality,” he said.

My Personal Reviews of Bespoke Post

In my experience with four Bespoke Post deliveries, I’ve been extremely pleased with what I received.

For my birthday one year, wife got a two-for-one deal on Homefront and a box called Copper, which contained two hammered Moscow Mule mugs, a bottle of Liber & Co. ginger sauce, a Lewis bag (for holding ice) and a wooden mallet for crushing the ice in the bag.

I noticed that copper Moscow Mule mugs were of better quality than the ones you typically find in outlet stores. There was exposed copper on the outside and inside of the mugs (cheap mugs only have copper on the outside) and the hammered surfaces gave the mugs a rustic, handmade feel.

I also received the Bloom box I priced out earlier in this review. The products are great, particularly because the Chemex coffeemaker is a premier brand and not a generic knockoff.

The last of my four boxes was the Weekender, which included a leather-handled canvas weekend bag I’ve used time and again.

My own experience has taught me that Bespoke boxes usually feature one big-ticket item:

  • Homefront: Walnut trapper knife
  • Bloom: Chemex coffeemaker
  • Copper: Two copper mugs
  • Weekender: Canvas bags

These big-ticket items usually high quality, although I can’t vouch for every box Bespoke Post sends.

Our Final Thoughts About Bespoke Post

The world of subscription services has exploded in the past five years. Everything from global foods (Try the World) to wine (Club W) can be sent straight to your door for relatively reasonable monthly fees.

Male-focused services are no exception. I mentioned SprezzaBox along with Bespoke Post in this review, but there are dozens more out there, including Five Four Club (clothing), Birchbox Man (personal care) and Gentleman’s Box (accessories).

How to Find a Subscription That Works for You

The key to finding a box that works for you is understanding what kind of person you are. Do you enjoy mixing up your personal care products? You may enjoy Birchbox Men – each box contains a variety of samples from top-tier personal care brands.

If style is more your preference, you might want to opt for Five Four Club or the swankier Bombfell.

For fans of ever-growing collections of accessories, try SprezzaBox or Gentleman’s Box.

However, if you’re looking for unique ways to bring quality items into the fold of your repertoire, you may want to consider Bespoke Post. The products they put in their boxes tend to receive high praise for their sturdiness and style.

Understand Bespoke Post’s Return Policies

One of the biggest pain points for subscription customers is the matter of returns.

Bespoke’s return policy is pretty straightforward: You’ve got 60 days to return the item like you received it. For example, if you received the Bloom box and used the beans, then you can’t return the box.

Remember that you’ll only pay a $6 shipping fee if you want your money refunded.

Consider Whether or Not $45/Month for Bespoke Post is Worth It

In the end, the main question everyone has is, “Is Bespoke Post worth it?”

If you’re judging by the value of the items you get in your box, our findings say, “Yes.” However, if you’re on a tight budget and you love the idea of boxes, signing up for a subscription may not be worth it.

Related: How to Choose the Best Subscription Box Services

You might want to wait until Bespoke Post runs promotions to get a box you’ve been eyeing. For example, Bespoke runs a “Black Box” promo on Black Friday. If you make a purchase of at least $45 on Black Friday, they send a free box with mystery items along with your purchase.

Bespoke will also run promotions from time to time, like the buy-one-get-one promotion my wife scored.

Our final bit of advice is this: Keep an eye on the boxes you like and know that they won’t be around forever. Bespoke will occasionally bring back an old favorite, but those occurrences are few and far between.

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Read 54 Bespoke Post Customer Reviews and Complaints

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Average Consumer Rating: 4.6
Rating Snapshot:
5 star: 44 4 star: 6 3 star: 0 2 star: 0 1 star:  4
Bottom Line: 93% would recommend it to a friend
Showing 1-11 of 54
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  • 8 out 17 people found this review helpful

    Awful customer service!

    • New Jersey,
    • Dec 2, 2017
    • Verified Reviewer

    I applied a coupon code with a gift card order which showed as being accepted when I processed the order. Three days later I was reviewing my account and noticed the extra amount was not applied. I called and explained the situation. The first girl on the phone kept putting me on hold as she explained the situation to someone else.

    I finally asked to speak directly to the person she was speaking to. I explained that the gift card order accepted the coupon code and I was looking for it to be applied. She said the site should not have accepted the code (is that my fault?) and she would only credit me less than 1/2 of what I would have received in extra credit on Cyber Monday since the deal is no longer valid now. When I asked if she would honor the discount since their order form accepted it, she said they could not. She was then VERY rude, said she was canceling the account and hung up on me.

    I am in a customer service business, and that is NEVER the way I would handle any of my customers. I am sure I will find another/better subscription service that wants our business. Do NOT sign up with this company!

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 15 people found this review helpful

    Worst company for the money.

    I have always been curious about companies that offer services like this. I have to say it has been the most underwhelming and subpar company.

    For $50 I received a pair of socks, cheap bar of men’s deodorant, playing cards playing cards, and lip balm. Please save your money before you think about using this company. On a side note, I did opt for the weekend her bag and it was very nice, but I would never use this company again and am looking to find a way to get my money back.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 13 people found this review helpful

    Box of garbage

    • New Hampshire,
    • Feb 20, 2018
    • Verified Reviewer

    Good idea, that's terribly executed. I've received three boxes so far, each one worse than the last. One box consisted of ten dollars worth of shoe cream and a cheap shoe brush. There's no way I'd ever use this on a quality shoe, and for $45 could get much higher quality items at Allen Edmonds. The next shipment consisted of two cheap glasses and some pills that are supposed to enhance the flavor of liquor. I found the pills online for $1.99. When I tried to cancel, I noticed there is nowhere to cancel online. This is always the mark of a terrible company. Save your money and stay far away.

    Bottom Line: No, I would not recommend this to a friend

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  • It's a scam

    • Indiana,
    • Jun 21, 2019
    • Verified Reviewer

    Checked them out through an ad on my gaming app, had to create an account to look further. Wasn't interested, but three months later they charged my card with no notice or approval. No emails, nothing. That is not how you conduct business.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    I've enjoyed my three year membership

    December 2017 marks the third anniversary of the first box I received, as a Christmas gift from my wife (she purchased the first box for me and I subscribed subsequently). I counted the other day, and out of the possible 36 boxes that were offered me, I chose 24 of them. Since you have five days after they make you the offer to change your box or opt out for the month, I've basically taken 2/3's of the boxes offered. If I opt out, no harm, no foul, just save $45 for the month.

    I've even bought the same box twice, as I received sunglasses in one box that were stolen. Recently, it seems as if they are putting more emphasis on having more choices of boxes, when I started it seemed like maybe there were 8-12 available, some of which I had purchased already. The last few month's there's been over 30 choices. All quality stuff, many items that they sell for $45 are up to $90 retail.

    All in all, I have been very happy and have recommended their services to friends.

    Bottom Line: Yes, I would recommend this to a friend

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  • Huge selection of stuff.

    • Palm Springs, CA,
    • Jan 3, 2019
    • Verified Reviewer

    There’s a huge selection of different boxes, as well as tons of things in the shop. Aside from the shop items being a little on the expensive side, the quality of the products is well worth it. I’ve ordered a few of the monthly boxes as well and been happy with what’s inside. I expected mini, sample-sized products in one, but got full-size stuff for the most part. I like the shop, the quality of the items on the boxes are well worth it.

    Bottom Line: Yes, I would recommend this to a friend

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  • Frontier

    • Pennsylvania,
    • Jan 6, 2019
    • Verified Reviewer

    The box is good in general. It's all quality items. I would have preferred the Opinel 9 (I'm a large guy). The Kaweaco Sport pen is amazing, would have liked an ink choice, the blue ink is not suitable for my job. The notebook is excellent, good quality. The bottle opener is really the only thing I don't like about it. It does its job, but dang is it heavy, more so than the knife. All in all, it's a good box, I have recommended it to friends.

    Bottom Line: Yes, I would recommend this to a friend

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  • Bespoke and me

    • Rochester, NY,
    • Jan 18, 2019
    • Verified Reviewer

    I have received several boxes from Bespoke Post since I signed up and am generally satisfied with them; as far as I can recall, I have received a very nice flannel shirt, a French pocket knife, a sturdy weekend bag, a notebook, a fountain pen, all of good quality and all items that I have used.

    The quality of the items is very good; if I have any complaints, they involve the fact that I would actually like to order quite a bit more of their very attractive offerings, but much of it is rather expensive.

    Finally, the company is easy to deal with, the messages I get are cheerful, courteous, and prompt; they don't seem to mind if I don't order something and now I have learned how to skip boxes, the whole process is very easy.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Good quality products

    • Greenville, NC,
    • Jan 20, 2019
    • Verified Reviewer

    I have gotten four boxes from Bespoke and I have not been disappointed. The quality of the products is always good! I definitely plan on continuing my relationship with Bespoke, and 100% would and have recommended it.

    Bottom Line: Yes, I would recommend this to a friend

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  • Weekender bag

    • New York,
    • Jan 24, 2019
    • Verified Reviewer

    I really love the weekender bag! Awesome old school look and quality leather. Perfect for 2-3 day trips.

    Also, amazing customer service! Remained patient with me when I couldn’t find the shoulder strap to the weekender. Sent me a new one immediately and was very kind when it ended up being my own mistake!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Awesome service

    I am a big fan. The stuff they sell is spot on for what I need, and I can always opt out if I already have it. The product value is way more than the cost of the box, and they take out any/all of the hassle associated with finding stuff that I both need and like. For example, I have been wearing this terrible 10-year-old raincoat for far too long, and now I have an awesome, brand-new, sharp-looking rain jacket so I can finally toss the old one. Customer service is great as well. I highly recommend.

    Bottom Line: Yes, I would recommend this to a friend

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