Summary
Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.
Pros
Cons
Posted on Dec 3, 2019
I bought a bunch of these because I heard they were good. They are the worst socks. After a few washings, almost every pair has holes in the toes. They also seem to shrink, and feel tighter. I've never had this problem with any other socks. I would save your money and buy another brand. I spent well over $150.00 on regular and athletic socks just to have holey socks.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Dec 4, 2019
Hey Linda,
Kairi here from the Customer Happiness Team at Bombas. I hope this message finds you well.
Your feedback is greatly appreciated, although I'm sorry to learn your socks have developed holes - this is not a common occurrence. You are covered by our 100% Happiness Guarantee, which covers hole replacements, so I assure you we will get this all sorted out as soon as possible.
When you can, please reach out to us via hello@bombas.com with your order number and photos of the socks with holes. Once we receive this, we can send you replacements or issue you a full refund.
We look forward to hearing from you. Thank you!
Posted on Dec 18, 2019
Purchased the wool socks in the largest size. Socks are well made but unless your legs are really thin, these socks are way too tight. I even cut off 1/2 inch off the top to get rid of the elastic band at the very top and put two small slits in the socks but they were still too tight for my legs. So tight that the logo sewn into the sock left an indentation in my leg. So unless your legs are super skinny, I recommend you do not purchase.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Dec 19, 2019
Hi Ed,
My name is Tim and I'm with the Happiness Team here at Bombas. Thank you for taking the time to write us a review, although I'm sorry that your socks didn't fit you perfectly. We have a 100% Happiness Guarantee that we take very seriously, and it covers free exchanges, returns, and replacements if you don't like your socks.
We aren't happy until you are, so when you have a moment, please reach out to us at hello@bombas.com so we can help you find a new style that'll fit you just right.
We're looking forward to hearing from you and helping make things right!
Posted on Jan 13, 2020
These socks were a Christmas gift, sadly. I was given knee socks, I have skinny legs. The top ribbing of the socks is so tight, does not stretch in any fashion, it is CONSTRICTIVE. It left welts and stung where the sock rests right below the knee, where the ribbing sits.
Again, I have skinny legs.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Jan 14, 2020
Hi Michele,
My name is Tim and I'm with the Happiness Team here at Bombas. Thank you for taking the time to write us a review, although I'm sorry to hear your socks aren't fitting perfectly for you. We have a 100% Happiness Guarantee that we take very seriously, so we'd love to help you exchange those for some pairs that work better for you.
At your convenience, please reach out to us at hello@bombas.com so we can get things started and help make things right. We're looking forward to hearing from you!
Posted on Mar 9, 2020
I was given a 12-pack as a gift. They are no different than a $4.00 pair of Nike socks but not as appealing visually. They were not comfortable and I had the ankle ones which I could not keep on in my shoes when I was jogging, which was absurd. One would think that a $100+ pack of socks would feel good and stay on. I contacted their customer service number and was basically told they were a gift so I was out of luck, I wasn’t going to ask for a receipt but I will say this. I was thinking of buying the no-shows but after the ones I got and the horrid customer service, NEVER AGAIN! I ended up donating the 10 pairs I didn’t wear to a shelter (yea, I said 10, after the first pair was horrible I tried a second pair and it was the same so it wasn’t a fluke). These are not worth the money, eventually, I had to tell the person that gave them because they were going to order some for someone else, glad I stopped that mistake. I’d you want to brag about how expensive your socks are these are great, but if you want wearability and comfort, Walmart is just as good.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Mar 10, 2020
Hey Brent,
My name is Tim and I'm with the Happiness Team here at Bombas. Thank you for taking the time to leave us a review, though I'm sorry to hear your socks were slipping. That's definitely not supposed to happen, and typically when we hear of socks slipping it's because they aren't the perfect size for you. Even if they were a gift you don't have the socks any longer, we have a 100% Happiness Guarantee that always covers free exchanges so we'd love to help you get set up with a style that'll fit and function just right for you.
At your convenience, please shoot us an email at hello@bombas.com so we can get things started. We're looking forward to hearing back from you soon!
Posted on Jun 18, 2020
I don't know about their socks, but I do know their shirts shrink so you can't wear them anymore after two washes.
I need at least 120 characters? Bombas shirts suck! Bombas shirts suck!
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
I don't like purchasing inferior products
Company Response from Bombas
Jun 18, 2020
Hi Don,
Julia from Bombas here. I'm sorry to hear that your shirt ended up being too small for you. We have a 100% Happiness Guarantee and would be happy to help with an exchange for the size up or return. Please reach out to us at hello@bombas.com if you'd like some help.
Posted on Nov 23, 2020
The socks are as comfortable as advertised. However, like so many other reviews, ALL of my socks quickly developed holes in the heels. Every single pair, in the exact same place! Yes, Bombas will replace them, but it's a pain to constantly have to request and wait for replacements. I don't think it's too much to ask that socks last more than a few months. Especially when they cost as much as Bombas.
Length of Use: 1–2 years
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Comfortable
Good fit
Durability
Company Response from Bombas
Nov 24, 2020
Hi Matt,
My name is Cory and I'm a member of the Happiness Team here at Bombas.
Thank you for sharing your feedback with us though we're so sorry to hear that this has happened. This is the opposite of the experience we would want you to have with Bombas so again, we cannot apologize enough. Since this is not normal for our socks, we'd love to help out with replacement pairs under our Happiness Guarantee.
Not only do we stand by our products but we also stand by you, our customer, and would love to help turn this around. Please reach out to the Happiness Team here: http://bit.ly/bombashelp
We look forward to hearing from you soon, Matt. Thank you for your feedback, support, and patience.
Posted on Jan 16, 2021
Bombas has resolved my issues.
Thank you.
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Charity work
Customer service
Posted on Apr 20, 2021
I bought a pair at Dick's and they were nice, so I went online and bought 6 more pairs. They are crap. I responded to a review and Bombas offered to replace them. It's been a month and I have still not received the replacements. They are stringy and falling apart after a month. (I wish I could post a pic here.) Not worth the money and the 100% guarantee seems to be a lie. I have socks from Walmart that have lasted much longer.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Comfortable at first
Poor quality
Fake guarantee
Company Response from Bombas
Apr 21, 2021
Hi Amanda,
My name is Cory and I'm a member of the Happiness Team here at Bombas.
As always, I thank you so much for sharing your feedback with us as it will only help Bombas continue to improve going forward. Your feedback is so important to us.
With all that being said, this does not sound normal for our socks and we'd love to help with all of your concerns. As you know, we have a Happiness Guarantee that covers you for exchanges and returns. That said, it does look like your replacement order should have been delivered on April 19th but we can definitely help look further into this for you.
Please look out for an e-mail from us shortly for more help. We'll also be able to flag your concerns about our socks for quality assurance. We're here to help, Amanda.
Posted on May 14, 2021
Ripped the second time I wore them. Got them as a gift. Wore once, tore the second time I put them on. A lot of money for a poorly made product that wears well.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Ripped
Company Response from Bombas
May 19, 2021
Hi Ted,
Thank you for sharing your feedback though I'm so sorry to hear this happened to your Compression socks. My name is Cory and I'm a member of the Happiness Team at Bombas, and I'm here to help with this.
At Bombas, we have a 100% Happiness Guarantee that will always cover you for returns or exchanges should you have any issues with your socks. Even a hole in your Compression sock is covered by us! That said, I'd love to send you a replacement pair on us.
Please look out for a private message so we can get this process started for you! I look forward to helping.
Posted on Jun 8, 2021
These are literally some of the worst socks I’ve ever worn. They are thin, slippery, and cheaply made. The marketing is much better than the sock. Overpriced, over-promised, and under-delivered.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Thin
Slippery
Too tight
Company Response from Bombas
Jun 8, 2021
Hi Shane,
My name is Savannah, I am with Customer Happiness here at Bombas.
Thanks so much for your review, although I'm sorry to hear that your socks didn't live up to your expectations. Here at Bombas, our customers' happiness is our #1 priority, so we'll do everything we can to make this right.
Our 100% Happiness Guarantee covers returns and exchanges so we'd be happy to help with either. Please reach out to us at the following link so one of our agents can help you directly: bit.ly/bombashelp.
We look forward to turning your experience around!
Posted on Oct 2, 2021
These socks work and are comfortable but they do not last at all. Six times of use and you will have wear holes, etc. Way overpriced for something that is worthless after wearing them just five or six times. If this site would allow for pictures I could post many.
Length of Use: 3–6 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Comfortable
They work, but develop holes after just a few uses
They do not last
Way too expensive for something that will not last
Company Response from Bombas
Oct 4, 2021
Hi Doug,
My name is Savannah, I am with the Customer Happiness team here at Bombas.
Thanks so much for your review, although I'm so sorry to hear that you've had this experience with your Bombas. Holes are often due to a sizing issue but not to worry! We have a 100% Happiness Guarantee that covers you for replacements so we'd be happy to send you new pairs.
Please reach out to us at help@bombas.com so we can assist you directly.
We look forward to speaking with you.
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