Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Jan 13, 2022

Poor quality

By Tracey B., Boston, MA, Verified Reviewer

It’s fantastic that money is raised for homeless shelters, and socks are donated to the most needy. But the price of these socks is three times what you would pay in the shop - so it’s not the Bombas company that is being altruistic! Poor quality with a plastic feel, not one ounce of softness. Very tight fit and actually uncomfortable to wear. Buy a pair of nice socks from a regular shop and donate the money you’ll save to charity.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Honestly not much, maybe the color choices?

Feel like plastic

Not soft or warm

Too tight and uncomfortable

Company Response from Bombas

Jan 22, 2022

Hi Tracey,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for taking the time to leave a review!

We're so sorry to hear that your Bombas haven't lived up to your expectations. Please know that we have a 100% Happiness Guarantee that covers returns and exchanges so we'd be happy to help with either. Please reach out to us here: bit.ly/bombashelp

We look forward to speaking with you!

Helpful Review? 1 Person Has Voted

Posted on Feb 12, 2022

I wanted to love these

By Lori L., Bethlehem, PA, Verified Reviewer

Toes feel great but the back slides into all of my shoes. Sneakers, loafers, and even barefoot. They slide. Not worth the price at all!

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Thickness

Back slides

Too expensive

Company Response from Bombas

Feb 15, 2022

Hey Lori,

Savannah, here, from the Bombas Customer Happiness Team.

Thanks so much for your review, although I'm sorry to hear that your socks are slipping. That's no fun.

Slipping socks are usually the result of a sizing issue and we'd be more than happy to find pairs that are the perfect fit.

When you have a moment, please reach out to us at bit.ly/bombashelp so we can assist you directly.

Looking forward to speaking with you!

Helpful Review? 1 Person Has Voted

Posted on Feb 21, 2022

Total scam

By Jessica A. , Portland, ME

I ordered their “wool” socks last winter. The socks are incredibly thin and did not last. I only got 4–6 months wear out of ALL 8 pairs I ordered. If I am buying “wool” socks I expect them to last at least 1–2 years. Shameful.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Quality

Company Response from Bombas

Feb 22, 2022

Hey Jessica,

My name is Cory, I am with Customer Happiness here at Bombas.

We appreciate your review, although we're terribly sorry to hear what has happened to your Merino Wool Socks.

This sounds like the result of a factory defect or sizing issue. However, no matter the cause, you're completely covered by our 100% Happiness Guarantee so we'd love to get you replacements for these pairs as soon as possible.

At your earliest convenience, please reach out to us at bit.ly/bombashelp so we can help.

We look forward to turning your experience around!

Helpful Review? 1 Person Has Voted

Posted on Feb 24, 2022

Not happy with socks

By Charles P., Royersford, PA, Verified Reviewer

Wear out real fast, don’t like, too tight. I have had other socks and they last longer. Maybe try to get your products right, ok.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Colors

Wore out in a month

Too tight

Company Response from Bombas

Feb 26, 2022

Hey Charles,

Savannah, here, from Bombas Customer Service.

Thanks so much for leaving this review, although we're so sorry that you've had this experience with your Bombas!

Our 100% Happiness Guarantee covers replacements for defective pairs so we'd be happy to send you some new Bombas. When you have a moment, please reach out to us at bit.ly/bombashelp so we can help you with this as soon as possible.

Looking forward to hearing from you!

Helpful Review? 2 People Have Voted

Posted on Mar 8, 2022

No customer service

By Gail B., Boston, MA, Verified Reviewer

I ordered a pair of slippers in medium, following size recommendations. They were huge. No one answers their phone and you are told to go online. I forgot my password and went online to change it. They said I would get an email with a code. The code never came, even after trying 3 times. I don’t know if they are a scam, or just don’t care. Never order from them if there is a chance you may have to return.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Style

Zero customer service

Company Response from Bombas

Mar 9, 2022

Hi Gail,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for your review, although we're sorry to hear that you have yet to hear back from us. We're currently going through some internal system changes, which means we're not able to take chat or phone calls. We apologize for the inconvenience!

That said, as our 100% Happiness Guarantee covers exchanges so we definitely want to help as soon as possible. We'll message you privately here so we can collect your order information.

Looking forward to making this right!

Helpful Review? 3 People Have Voted

Posted on Mar 10, 2022

Way overpriced for average

By Priscilla M. , San Antonio, TX

I saw a big hype on designer socks. My 7-year-old started to wear tennis shoes more. I remembered socks being uncomfortable at times. So I bought Bombas socks. I have a baby on the way and wanted to get matching Sesame Street socks. I received the package and it was cute but the socks were only okay. For the price of one, you can buy a more comfortable pack of Hanes.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Print

Container

Give back

Fit

Comfort

Price

Company Response from Bombas

Mar 13, 2022

Hey Priscilla,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for your review, although I'm so sorry to hear that your Bombas didn't live up to your expectations.

Here at Bombas, we have a 100% Happiness Guarantee which covers returns, exchanges, and replacements so we'd be happy to help turn this experience around. Please reach out to us here: https://bit.ly/3KmBNOW

We look forward to speaking with you!

Helpful Review? 4 People Have Voted

Posted on Apr 2, 2022

Socks never came and they don't respond

By Anonymous .., Florida, Verified Reviewer

Ordered socks and they never came. I went several times to their Contact Us and filled out a form with no response. They do not have a phone or live chat that I can call, so I have nothing I can do.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Apr 3, 2022

Hi there,

Savannah, here, from the Bombas Customer Happiness Team.

Thanks so much for your review, although I'm so sorry to hear that you haven't been able to get in touch with us! This is not in line with our standards of service and we definitely want to make this right.

I'll send you a private message here on HighYa so I can help you immediately.

I look forward to speaking with you!

Helpful Review? 4 People Have Voted

Posted on Oct 17, 2022

Not very happy with what I have experienced!

By Cindy W., Escanaba, MI, Verified Reviewer

I bought one pair (because they are expensive) and wanted to see how I would like them and almost immediately they had a run in them. Not very happy with this product for the price that it does cost. They do feel nice on but didn’t last long enough, in my opinion, to make it worthwhile to purchase more.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

They do feel nice on.

They are expensive and got a run in them soon after I got them.

Company Response from Bombas

Oct 18, 2022

Hi Cindy,

My name is Savannah and I am a Customer Happiness Associate here at Bombas.

Thanks so much for your review, although I am sorry to hear about the experience you've had with your Bombas.

Our 100% Happiness Guarantee covers replacements for quality issues like runs, tears, and holes. We would really like the opportunity to make it up to you and send you new Bombas, on us.

We'll be reaching out to you privately to help.

Helpful Review? 6 People Have Voted

Posted on Nov 16, 2022

NOT worth the price

By Renee A., Scottsdale, AZ, Verified Reviewer

Every pair of the 10 pairs I purchased ripped. At approximately $16.00 a pair ($160.00!), I'm pretty bummed about it.

It's so disheartening when a company overcharges for an inferior product. Obviously, it's the customer paying for the donated pair, not the company as they claim!

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

They did stay up.

They all ripped.

Company Response from Bombas

Nov 17, 2022

Hey Renee,

Savannah, here, with the Bombas' Customer Happiness Team.

Thanks so much for your feedback, although we're really sorry to hear about your experience with your Bombas. This is not what we want for our customers and we'd like to look into this further as well as send you replacement pairs.

When you have a chance, please reach out to us directly here: bombas.com/contact-us

Looking forward to turning your experience around!

Helpful Review? 6 People Have Voted

Posted on Apr 30, 2023

Major ill fitting

By Kim H., Indiana, Verified Reviewer

I got a raise at work and to celebrate, I purchased 6 pairs of large cool-looking Bombas. It was winter, so I ordered the ones that are worn mid-calf. I am an average-sized female, slightly muscular legs, but not over the top. To my disappointment, I can't wear the socks. They cut off the circulation to my feet by pinching my calves too tight. They leave deep red circles around my leg as of I wore a rubber band all day. I gave them to my partner who is 5"2' and 130 lbs, with much smaller feet and calves. She can't wear them either. Same issue. Every now and again we suffer a small financial loss such as this and we move on. I have donated the socks to the local shelter hoping someone can wear them comfortably. It was worth a shot I guess.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Cool looking

Good quality

Seemed warm

Didn't fit

To tight

Couldn't return easily

Company Response from Bombas

May 25, 2023

Hey Kim,

Savannah, here, with Customer Happiness at Bombas.

Thanks so much for your review, although we're really sorry to hear that your Bombas weren't the right fit. Comfort is one of our top priorities so it's extremely important to us that each customer love the feel of their Bombas.

We think a new style or size might help so please reach out to us at the following link: http://bombas.com/contact-us

Looking forward to hearing from you.

Helpful Review? 4 People Have Voted

Posted on Aug 9, 2023

Holes in every pair

By Janice L. , Chesapeake, VA

Wear out very fast. Every pair I own has holes in the heel. I’ve bought several and received several as gifts, and they just don’t last.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Aug 10, 2023

Hi Janice,

Savannah, here, with Customer Happiness here at Bombas.

Thanks so much for reaching out, although we're sorry to hear that you've experienced issues with your Bombas.

Please know that we have a 100% Happiness Guarantee that covers replacements for instances like this. You can process a request for a replacement via our Self-Service portal here: https://bombas.loopreturns.com/

Please do let us know if you have any additional questions. Thank you for your support.

Helpful Review? 3 People Have Voted
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