Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Jul 25, 2021

Over-priced

By Greg H., Boston, MA, Verified Reviewer

I did not really have a bad experience with Bombas, but the pricing is not good. I purchased some socks. They are stylish, but pricey. The fit and material do not warrant the price. I suspect the donation is what drives the inflated price. I think the t-shirt pricing is even more pronounced. A Pima cotton t-shirt at Bombas is $40. A very similar (at least equal, potentially superior) Pima cotton t-shirt at a competitor is $32. That is a 25 percent price differential.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Style

Price

Fit

Company Response from Bombas

Jul 31, 2021

Hi Greg,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for taking the time to leave a review - we really appreciate your feedback.

There are a few factors that contribute to the price point of our products, including best-in-class materials, leading manufacturing partners, and extensive research and development during our design process.

That said, you're always covered by our Happiness Guarantee so if you don't think your socks aren't worth every penny, we're happy to help with a return or exchange. Please reach out to us at the following link if you're interested: bit.ly/bombashelp.

We look forward to speaking with you!

Helpful Review? 2 People Have Voted

Posted on Oct 2, 2021

Wear out very quickly

By Doug D., Fairfield, CA, Verified Reviewer

These socks work and are comfortable but they do not last at all. Six times of use and you will have wear holes, etc. Way overpriced for something that is worthless after wearing them just five or six times. If this site would allow for pictures I could post many.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable

They work, but develop holes after just a few uses

They do not last

Way too expensive for something that will not last

Company Response from Bombas

Oct 4, 2021

Hi Doug,

My name is Savannah, I am with the Customer Happiness team here at Bombas.

Thanks so much for your review, although I'm so sorry to hear that you've had this experience with your Bombas. Holes are often due to a sizing issue but not to worry! We have a 100% Happiness Guarantee that covers you for replacements so we'd be happy to send you new pairs.

Please reach out to us at help@bombas.com so we can assist you directly.

We look forward to speaking with you.

Helpful Review? 2 People Have Voted

Posted on Nov 30, 2021

Unbelievably comfortable but unbelievably poor durability

By Eric J., Chicago, IL, Verified Reviewer

I love the comfort of Bombas socks. So much so that I purchased like 20 pairs right off the bat. However, the durability of these is horrible. The plain white and black are far worse than the thicker marl variety. However, within a couple of months, all of my socks ended up wearing through in either the big toe or the balls of my feet. I’ve owned many brands that last so long that I throw them out because they just start looking old, while I’ve had to toss my Bombas socks even though they still looked relatively new minus the holes.

To their credit, I did receive 2 replacement pairs after calling customer service. However, I didn’t bother to reach out again after pair after pair kept failing.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfort

Materials

Color choices

Durability

Company Response from Bombas

Nov 30, 2021

Hi Eric,

Savannah from Bombas, here. Thanks so much for your review.

I'm so very sorry to hear that you've had this experience with our socks. Repeat holes are often due to a sizing issue or harmful friction caused by rough carpeting or a particular shoe. We have a 100% Happiness Guarantee so we would love the opportunity to find a solution to this problem for you.

Please do reach out to us at help@bombas.com so we can assist you directly.

We look forward to making this right!

Helpful Review? 2 People Have Voted

Posted on Feb 24, 2022

Not happy with socks

By Charles P., Royersford, PA, Verified Reviewer

Wear out real fast, don’t like, too tight. I have had other socks and they last longer. Maybe try to get your products right, ok.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Colors

Wore out in a month

Too tight

Company Response from Bombas

Feb 26, 2022

Hey Charles,

Savannah, here, from Bombas Customer Service.

Thanks so much for leaving this review, although we're so sorry that you've had this experience with your Bombas!

Our 100% Happiness Guarantee covers replacements for defective pairs so we'd be happy to send you some new Bombas. When you have a moment, please reach out to us at bit.ly/bombashelp so we can help you with this as soon as possible.

Looking forward to hearing from you!

Helpful Review? 2 People Have Voted

Posted on Aug 9, 2023

Holes in every pair

By Janice L. , Chesapeake, VA

Wear out very fast. Every pair I own has holes in the heel. I’ve bought several and received several as gifts, and they just don’t last.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Aug 10, 2023

Hi Janice,

Savannah, here, with Customer Happiness here at Bombas.

Thanks so much for reaching out, although we're sorry to hear that you've experienced issues with your Bombas.

Please know that we have a 100% Happiness Guarantee that covers replacements for instances like this. You can process a request for a replacement via our Self-Service portal here: https://bombas.loopreturns.com/

Please do let us know if you have any additional questions. Thank you for your support.

Helpful Review? 2 People Have Voted

Posted on Oct 31, 2020

Comfortable but wear out very quickly

By Ron W., Palo Alto, CA, Verified Reviewer

Have purchased several pair of Men's Ribbed Over the Calf Dress Socks. They are very comfortable but quickly develop holes in either the toe or heel. Bombas replaces the defective socks quickly, but it is becoming a nuisance to have to do request replacements. I have many pairs of Gold Toe Men's Over the Calf Socks that last for many years without wearing out. They are much less expensive and equally comfortable. Bombas has excellent customer service, but its products that I have purchased are not worth the money.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable socks

Excellent customer service

Poor quality, socks wear out much too quickly

Expensive considering the poor quality

Company Response from Bombas

Nov 2, 2020

Hi Ron,

My name is Emily and I'm a member of the Happiness Team here at Bombas.

Thank you for taking the time to leave us this feedback, although I'm very sorry to hear that you've experienced holes in your Bombas replacements. Quality is a top priority for us and we take these issues seriously. It sounds like you may these holes may be coming from a defect, in which case we would take a thorough look and discuss with our manufacturing partners to see what could have gone wrong.

We stand by our 100% Happiness Guarantee no matter what, so we would be very happy to send you another set of replacements in the style of your choice and make things right. Please feel free to connect with our Happiness Team at hello@bombas.com so that we can resolve this issue as soon as possible.

We look forward to hearing from you and look forward to serving you better in the future.

Helpful Review? 1 Person Has Voted

Posted on Nov 6, 2020

Great socks!

By Donna K., Kentucky, Verified Reviewer

Bought some for Christmas last year for gifts and myself. Absolutely love them. I have worn them a lot and they still look like they did when I bought them. I got tired of buying cheap socks that would fall down on my heel. Love them.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Did not fall down back of my heel

Hold up well after washing

Price, but worth it, plus they donate a pair

Helpful Review? 1 Person Has Voted

Posted on Jan 2, 2021

Love my Bombas

By Suzie N., Delaware, Verified Reviewer

I used to wear my socks inside out as the seams cut across my toes and with Bombas I can wear socks regularly and they keep my feet comfortable and they don't slip all day long.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No seams to feel

Comfort

Colors

On vacation, they took a while to dry hanging out

Helpful Review? 1 Person Has Voted

Posted on May 18, 2021

Love them but...

By Allen B., Puyallup, WA, Verified Reviewer

My son bought me eight pairs of socks for Christmas. It is now less than five months later and they are no more. I loved the sox, the comfort, and the fit, but after a few wears, every one of them had a hole in the heel and I had to toss them. If the heels were reinforced, it might be something to buy again. But now, not likely.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfort

Reinforced at the balls of the feet

Fit

Quickly developed holes in the heals

Company Response from Bombas

May 19, 2021

Hi Allen,

My name is Cory and I'm a member of Bombas' Happiness Team.

Thank you for sharing your concern with us though I'm sorry to hear your socks have been having issues. This is not normal for our socks and with our Happiness Guarantee, I'd love to help make this right for you.

For all of our products, we have a Happiness Guarantee that will always cover you for returns or exchanges. Instead of throwing out your socks, please reach out to us and we'd be happy to send over replacement pairs. That said, I'll be following up with you shortly to help get your replacement order started.

I look forward to helping with this so please keep in touch.

Helpful Review? 1 Person Has Voted

Posted on Dec 4, 2021

Worth every single penny!

By Linda T., Eliot, ME, Verified Reviewer

I have so many Bombas socks I have lost count! You wear them, wash them, and they look brand new. They wear like iron! The only reason I bought so many is that they keep coming out with awesome new colors.

I gave my sister some of mine and she is now a fan! The next person to convert is our mom. She wears her little white sneakers in the summer with no socks at all. I am going to get her some of the no-shows. We will be a Bombas family for sure!

And I love the buy one and one gets donated to homeless shelters!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The durability

The colors

Donations they do for homeless

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Dec 5, 2021

Got wrong merchandise

By Jonathan C., Bethesda, MD, Verified Reviewer

The wrong socks were delivered today. When I called customer service, they informed me the SQU number in the system was incorrect and they shipped the wrong socks. They shipped lady crew socks when I ordered men's ankle socks. When I asked them to ship me the socks I ordered, they told me to call back in 3 days to see if they have fixed the bug in the system. This is horrible customer service. Bombas messed up my order and I have to continue to call them to inquire if they have fixed their system.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Customer Service puts the onus on the customer

I haven't received my socks

Company Response from Bombas

Dec 7, 2021

Hi Jonathan,

My name is Savannah, and I'm a Customer Happiness Associate at Bombas. Thanks for your review!

We're so sorry about the mix-up here and understand your frustration. Here at Bombas, we have a 100% Happiness Guarantee that we take seriously, so we would like to make this right.

There's no need for you to call and follow up. Instead, please reach out with your order number or email associated with your purchase, and we'll ensure you receive the correct items!

You can contact us here http://bit.ly/bombashelp. If there's anything else we can do for you in the meantime, please let us know.

Helpful Review? 1 Person Has Voted
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