Ron W.
Palo Alto, CAMember since October 2020

Reviews (1)


    • Oct 31, 2020
    • Verified Reviewer

    Bombas

    Comfortable but wear out very quickly

    • Length of Use: 6–12 months
    Overall Experience:

    Have purchased several pair of Men's Ribbed Over the Calf Dress Socks. They are very comfortable but quickly develop holes in either the toe or heel. Bombas replaces the defective socks quickly, but it is becoming a nuisance to have to do request replacements. I have many pairs of Gold Toe Men's Over the Calf Socks that last for many years without wearing out. They are much less expensive and equally comfortable. Bombas has excellent customer service, but its products that I have purchased are not worth the money.

    Pros and Cons:

    • Comfortable socks
    • Excellent customer service
    • Poor quality, socks wear out much too quickly
    • Expensive considering the poor quality

    Bottom Line: No, I would not recommend this to a friend

    • Nov 2, 2020

      Company Response from Bombas

      Hi Ron,

      My name is Emily and I'm a member of the Happiness Team here at Bombas.

      Thank you for taking the time to leave us this feedback, although I'm very sorry to hear that you've experienced holes in your Bombas replacements. Quality is a top priority for us and we take these issues seriously. It sounds like you may these holes may be coming from a defect, in which case we would take a thorough look and discuss with our manufacturing partners to see what could have gone wrong.

      We stand by our 100% Happiness Guarantee no matter what, so we would be very happy to send you another set of replacements in the style of your choice and make things right. Please feel free to connect with our Happiness Team at hello@bombas.com so that we can resolve this issue as soon as possible.

      We look forward to hearing from you and look forward to serving you better in the future.


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