About Bombas Socks

By Derek Lakin
HighYa Staff Published on: Nov 25, 2017

Derived from the Latin word for bumblebee, Bombas is women’s, men’s, and kid’s sock manufacturer that donates a pair to the homeless community for every one purchased.

On top of this, the company crafts their products from high-quality extra long staple cotton yarns with natural moisture-wicking and antimicrobial properties.

The website reports they also spent two years researching, developing, and implementing features like hand-linked toes seams, y-stitched heels, Stay-Up technology, and a honeycomb-structure mid-foot support, which the company claims will make their socks feel better than anything you’ve ever put on your feet.

Whether you’re participating in an athletic activity, going to work, or running errands, you want socks that are comfortable all throughout the day. And the fact that Bombas has donated more than five million pairs to the homeless community is compelling—and could certainly make you feel even better about your purchase.

But before handing over your money, take a couple of moments to read through what we learned during our research so you can make the most informed decision possible.

Which Types of Socks Does Bombas Offer?

Bombas sells a variety of socks for women, men, and kids as single pairs, as well as in different pre-arranged multipacks (in other words, you can’t create your own). When searching their site, results can be filtered by color, height, and occasion.

All versions feature extra padding on the footbed, although the company ensures us that they’re not thick enough to cause shoe discomfort.

Note: Bombas also emphasizes their socks “contain a small amount of latex” and “are made in factories that use latex.” If you’re allergic to latex, they consequently recommend choosing another brand. Other materials in their socks include (percentages vary by sock type):

  • 63-78% Extra Long Staple Cotton (Merino options contain 78% wool)
  • 13-34% Polyester
  • 3-6% Rubber
  • 1-7% Spandex
  • 1-12% Nylon

Bombas Women’s & Men’s Socks

Bombas Women's and Men's SocksBombas’ women’s and men’s socks are available in many popular heights, designs (as well as limited editions), and materials, including extra long staple cotton and Merino wool.

Women’s socks are available in five heights (no show, ankle, quarter, calf, and knee-high), while knee-high versions are not available in men’s. Both span four main categories:

  • Dress & Office – Lightweight Crew, Marls, Donegal, Dress Solids
  • Gym, Athletic, & Sport – Marled, Solids, University, Rugby, Solids, Running, Originals, Americanos
  • Casual – Merino Wool, Lightweight Crew, Cushioned, Marls, Originals
  • Ski – Performance ski and snowboard socks with strategic zone cushioning, airflow venting, and Invisitoe technology.

Bombas Kid’s Socks

Bombas Kid's SocksBombas’ kid’s socks promise to deliver all the comfort, support, and softness found in the adult versions, just in smaller sizes.

Comparatively, Bombas kid’s socks are only available in calf and ankle heights, as well as three main categories: Casual, Sport, and Grippers.

How Much Do Bombas’ Socks Cost?

Bombas socks are only available directly through the company, with adult women and men’s sizes running between 4 and 16, and kid’s sizes between 1.5-8.5 (toddler) and 9-3 (youth). Bigger adult sizes are available in select styles.

Women’s & Men’s

  • Single pairs: $12 - $28
  • 4 to 12-packs: $30 - $122.40

Kid’s Socks

  • 3 to 12-packs: $15 - $64.80

The company indicates their socks are true to size, although they'll slightly shrink (so little that you might not notice) the first time you wash them. Then, never again.

All Bombas orders come with a Happiness Guarantee that covers free exchanges and returns (including free shipping), with no time limit. In order to request one, customer support can be reached at 800-314-0980 or via their site’s contact form.

What Can We Learn From Bombas Customer Reviews?

Between TrustPilot and TheGrommet, we encountered more than 670 customer reviews for Bombas socks at the time of our research, with a combined average rating of about four stars.

There, most compliments appeared to reference comfort, durability, and fit (including their propensity to remain in place during the day). Complaints—what relatively few there were—frequently revolved around long shipping times, lower quality than expected, and slow support response. In each instance, a company representative replied with a resolution.

From a company perspective, Bombas’ co-founders David Heath and Randy Goldberg pitched their sock-charity idea on the season six premiere of the popular TV show Shark Tank back in 2014.

Shark Daymond John invested $200K for 17.5 percent equity in the company, and CNBC reports that the “company did $1.2 million in sales and completely sold out of inventory” following their appearance. They’re “on track to do $50 million in sales for 2017.”

Bombas vs. Other Direct-to-Customer Sock Manufacturers

It’s no secret that Bombas is potentially up against hundreds—or even thousands—of sock manufacturers from all around the world, so competition is fierce. In the CNBC article above, even Daymond John admits that he has tons of FUBU socks in a warehouse that are next to impossible to sell, especially with so many companies now selling direct to consumers.

How to choose your best brand?

Perhaps the most important fact to point out is that we didn’t encounter any other sock manufacturer during our research that donates a pair to charity for every one sold. So, if this is among your top criteria, Bombas is currently the only game in town.

From there, and as emphasized on the company’s website, it’s largely going to come down to your needs and personal preferences (color, fit, style, materials, intended use, etc.), as well as your budget.

For example, REI notes that Merino wool can work great in cool and warm conditions, absorbs moisture, and cushions, but it’s also one of the more expensive options.

If budget is at the top of your list, cotton socks tend to rank toward the bottom. However, they’re not ideal for active wear. The durability of synthetic materials can make them ideal for sports, although they can be a less comfortable choice in hot weather and their insulation ability is reduced when wet (such as with sweat).

Eastern Mountain Sports adds that shorter socks are better suited for activities like for running and biking, while crew socks can be a better choice for hiking and backpacking.

Our Final Thoughts About Bombas Socks

The CNBC article earlier reported that, other than Daymond John, all of the other Sharks were worried that the company’s one-to-one retail/charity business model was too risky. Despite this, it seems Bombas has become a roaring success in the few years since, not only based on their sales numbers, but also on their mostly positive online customer feedback.

Will their socks meet all your needs and preferences? There’s simply no way to know without giving them a try.

With this in mind, Bombas stands behind their products with a no-time-limit refund and exchange policy—including shipping, which is a rarity—so it doesn’t seem you have much more to lose than a bit of your time if you’re dissatisfied.

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20 Consumer Reviews for Bombas

Average Consumer Rating: 2.4
Rating Snapshot:
5 star: 5 4 star: 1 3 star: 2 2 star: 2 1 star:  10
Bottom Line: 30% would recommend it to a friend
Showing 1-11 of 20
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  • Poor service

    • Dimondale, MI,
    • Dec 12, 2018
    • Verified Reviewer

    Seems like good socks, BUT, I did NOT receive what I ordered and I CANNOT reach them. They do not respond to phone or emails. Ripped off. I would be very wary of ordering from them.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Terrible customer service

    • Pennsylvania,
    • Dec 11, 2018
    • Verified Reviewer

    I didn't get everything in my order, and after several emails and phone calls, have not been able to reach anyone. I am starting to wonder if they ever intend on returning my emails? The socks are OK, certainly not worth going through all of this hassle. The socks were to be a gift, and now I will have to get something else.

    Bottom Line: No, I would not recommend this to a friend

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  • Don't waste your time or money

    • Florida,
    • Dec 11, 2018
    • Verified Reviewer

    The socks are not high quality. I wore them for 18 holes and wished I had brought a backup because they were so thin and they actually bothered my feet. Very, very slow shipping. We will see how their return policy works. I bought four pairs and would not even consider giving them away.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Poor customer service

    • Taunton, MA,
    • Dec 11, 2018
    • Verified Reviewer

    They immediately charge your credit card. I have never received the socks, customer service sends an automated reply, and you are unable to speak with anyone should you be lucky enough to find a phone number. I would give this company no stars, they just steal your money.

    Bottom Line: No, I would not recommend this to a friend

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  • Did not receive what I paid for

    • Swansea, SC,
    • Dec 10, 2018
    • Verified Reviewer

    I ordered eight pairs of these very expensive socks for Christmas and only received seven pairs. I tried to call them and remained on hold for over 15 minutes and never had anyone pick up. I would not recommend them unless you have nothing better to do with your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Terribly customer service, shorted order

    • New Jersey,
    • Dec 7, 2018
    • Verified Reviewer

    I wanted to like this company, but their customer service is terrible. My order was received with missing items. I tried calling, but their message says they are "too busy" to answer. I've emailed several times and no response. I understand someone can make a mistake - but there should be some sort of customer service either by phone or email.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 7, 2018

      Lindsey H.

      This EXACT thing is happening to me. My order is shorted as well. I don’t understand if the company is having such excess why aren’t they staffed? Especially after Black Friday. Waiting a week to hear from customer service is unacceptable.

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  • 7 out 10 people found this review helpful

    Don't Purchase

    • New York,
    • Nov 24, 2018
    • Verified Reviewer

    Sending the product back if it ever arrives. I ordered twice from Amazon after placing an order with BOMBAS and received both of them and still almost two weeks later still no order from BOMBAS. Reached out to customer service and no reply either. Will have to call credit card company and waste time disputing the charge because it must be a scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 22 people found this review helpful

    Don't buy

    • Seattle, WA,
    • Nov 12, 2018
    • Verified Reviewer

    My whole experience was awful. The socks are fine. I mean they are expensive cotton socks. Nothing special. They have their name written in huge letters on every pair, so you don't forget it, too. Looks like crap, but whatever.

    What is really crappy is their customer service. They make it sound like returns are easy, but it's like pulling teeth. I've emailed at least 5 times, it's been a week, and still have no way of returning them. If I hadn't already worn some of them, I'd return them all.

    I am NEVER buying from this company again.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 15 people found this review helpful
    Updated review

    Mixed

    • Wisconsin,
    • Oct 23, 2018
    • Verified Reviewer

    The men's socks are way too small for the size stated, and the women's crew socks were too tight at the calf. The quarter socks, on the other hand, were fabulous! Comfy, warm and stylish. I was underwhelmed by the return procedure. It took several days and several emails to get that accomplished. It should be easier for such a routine task.

    Bottom Line: No, I would not recommend this to a friend

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    • Previous review
    • Oct 21, 2018

    Disappointed!

    The men's sock are way too small, so I had to return them. No instructions on the website on how to do that, it only says to contact them, so I did, filled out the form, and got an email with "We received your request (456750) and our crack team of Customer Happiness reps is on the job. Currently response times are under 24 hours." Well, it has been 24 hours. Why make customers "contact us" for a simple return. Just print the instructions and address on your website and let me go on, geesh! Even if I liked the socks, I wouldn't bother with a company that can't handle a simple request. I had also ordered a pair of "no show," and they came off at the heel so, so no, they don't stay.

    (read moreread less...)

  • 6 out 9 people found this review helpful

    Best socks

    • South Berwick, ME,
    • Sep 21, 2018
    • Verified Reviewer

    I have heard about these socks on the radio and have seen online and I decided to buy one pair to see if they are as good as they say on the radio.

    Well, I didn't think that at $12 for one pair they would end up being my favorite socks. I thought it was a scam..12 bucks for one pair. I always bought a bag of eight for $10 so, I haven't a clue what made me spend $12 for one pair. Oh my goodness, I was so happy I did. Best socks I've ever owned.

    I bought more in different styles and am going to buy a couple of pairs to be Christmas gifts. I hope there is a sale when it is the holiday season.

    I hope many break down and buy one pair (no-show cushioned), they are my fav.

    Bottom Line: Yes, I would recommend this to a friend

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    • Sep 21, 2018

      Nicki L.

      I bought one pair of the NoShow cushioned kind and loved them. So I bought more Ankle kind and also really love these. I haven't had any pilling as one customer said and another said that it took forever to arrive, not mine on any of the orders. I can't say for the customer that said the largest socks didn't fit. I live in Maine and have noting but positive things to say about this company. When I emailed them, they have gotten back to me within a 24-hour period. Sorry, for people that had a bad experience but I've had nothing but a good. I bought one pair first to see how it went. I'd never have bought more first time out.

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  • 21 out 25 people found this review helpful

    Not good socks...

    • Portland, OR,
    • Sep 19, 2018
    • Verified Reviewer

    I can't speak to the quality because I've only worn them once and will probably just shelve them. I have larger feet, size 12 to 13, and I bought five pairs of the Extra Large socks, the largest they have.

    Even those are too small. I'd guess about a size 10 to 11. They aren't comfortable to wear, and the cotton material is thin and scratchy, not the premier cotton I was led to expect.

    The grocery store Gold Toe cotton socks are thick, fluffy and very comfortable and I'll choose them every day over the Bombas. Oh, and a fraction of the price.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 10, 2018

      Michelle B.

      Jordan, would you like to sell your 'too small' mens socks? My husband and son both wear shoes that might fit your socks. Then you don't lose all your money and time, and we get to try this brand cheaper than full price. Let me know. Thanks!

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Showing 1-11 of 20

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