About Bombas Socks

By Derek Lakin
HighYa Staff Published on: Nov 25, 2017

Derived from the Latin word for bumblebee, Bombas is women’s, men’s, and kid’s sock manufacturer that donates a pair to the homeless community for every one purchased.

On top of this, the company crafts their products from high-quality extra long staple cotton yarns with natural moisture-wicking and antimicrobial properties.

The website reports they also spent two years researching, developing, and implementing features like hand-linked toes seams, y-stitched heels, Stay-Up technology, and a honeycomb-structure mid-foot support, which the company claims will make their socks feel better than anything you’ve ever put on your feet.

Whether you’re participating in an athletic activity, going to work, or running errands, you want socks that are comfortable all throughout the day. And the fact that Bombas has donated more than five million pairs to the homeless community is compelling—and could certainly make you feel even better about your purchase.

But before handing over your money, take a couple of moments to read through what we learned during our research so you can make the most informed decision possible.

Which Types of Socks Does Bombas Offer?

Bombas sells a variety of socks for women, men, and kids as single pairs, as well as in different pre-arranged multipacks (in other words, you can’t create your own). When searching their site, results can be filtered by color, height, and occasion.

All versions feature extra padding on the footbed, although the company ensures us that they’re not thick enough to cause shoe discomfort.

Note: Bombas also emphasizes their socks “contain a small amount of latex” and “are made in factories that use latex.” If you’re allergic to latex, they consequently recommend choosing another brand. Other materials in their socks include (percentages vary by sock type):

  • 63-78% Extra Long Staple Cotton (Merino options contain 78% wool)
  • 13-34% Polyester
  • 3-6% Rubber
  • 1-7% Spandex
  • 1-12% Nylon

Bombas Women’s & Men’s Socks

Bombas Women's and Men's SocksBombas’ women’s and men’s socks are available in many popular heights, designs (as well as limited editions), and materials, including extra long staple cotton and Merino wool.

Women’s socks are available in five heights (no show, ankle, quarter, calf, and knee-high), while knee-high versions are not available in men’s. Both span four main categories:

  • Dress & Office – Lightweight Crew, Marls, Donegal, Dress Solids
  • Gym, Athletic, & Sport – Marled, Solids, University, Rugby, Solids, Running, Originals, Americanos
  • Casual – Merino Wool, Lightweight Crew, Cushioned, Marls, Originals
  • Ski – Performance ski and snowboard socks with strategic zone cushioning, airflow venting, and Invisitoe technology.

Bombas Kid’s Socks

Bombas Kid's SocksBombas’ kid’s socks promise to deliver all the comfort, support, and softness found in the adult versions, just in smaller sizes.

Comparatively, Bombas kid’s socks are only available in calf and ankle heights, as well as three main categories: Casual, Sport, and Grippers.

How Much Do Bombas’ Socks Cost?

Bombas socks are only available directly through the company, with adult women and men’s sizes running between 4 and 16, and kid’s sizes between 1.5-8.5 (toddler) and 9-3 (youth). Bigger adult sizes are available in select styles.

Women’s & Men’s

  • Single pairs: $12 - $28
  • 4 to 12-packs: $30 - $122.40

Kid’s Socks

  • 3 to 12-packs: $15 - $64.80

The company indicates their socks are true to size, although they'll slightly shrink (so little that you might not notice) the first time you wash them. Then, never again.

All Bombas orders come with a Happiness Guarantee that covers free exchanges and returns (including free shipping), with no time limit. In order to request one, customer support can be reached at 800-314-0980 or via their site’s contact form.

What Can We Learn From Bombas Customer Reviews?

Between TrustPilot and TheGrommet, we encountered more than 670 customer reviews for Bombas socks at the time of our research, with a combined average rating of about four stars.

There, most compliments appeared to reference comfort, durability, and fit (including their propensity to remain in place during the day). Complaints—what relatively few there were—frequently revolved around long shipping times, lower quality than expected, and slow support response. In each instance, a company representative replied with a resolution.

From a company perspective, Bombas’ co-founders David Heath and Randy Goldberg pitched their sock-charity idea on the season six premiere of the popular TV show Shark Tank back in 2014.

Shark Daymond John invested $200K for 17.5 percent equity in the company, and CNBC reports that the “company did $1.2 million in sales and completely sold out of inventory” following their appearance. They’re “on track to do $50 million in sales for 2017.”

Bombas vs. Other Direct-to-Customer Sock Manufacturers

It’s no secret that Bombas is potentially up against hundreds—or even thousands—of sock manufacturers from all around the world, so competition is fierce. In the CNBC article above, even Daymond John admits that he has tons of FUBU socks in a warehouse that are next to impossible to sell, especially with so many companies now selling direct to consumers.

How to choose your best brand?

Perhaps the most important fact to point out is that we didn’t encounter any other sock manufacturer during our research that donates a pair to charity for every one sold. So, if this is among your top criteria, Bombas is currently the only game in town.

From there, and as emphasized on the company’s website, it’s largely going to come down to your needs and personal preferences (color, fit, style, materials, intended use, etc.), as well as your budget.

For example, REI notes that Merino wool can work great in cool and warm conditions, absorbs moisture, and cushions, but it’s also one of the more expensive options.

If budget is at the top of your list, cotton socks tend to rank toward the bottom. However, they’re not ideal for active wear. The durability of synthetic materials can make them ideal for sports, although they can be a less comfortable choice in hot weather and their insulation ability is reduced when wet (such as with sweat).

Eastern Mountain Sports adds that shorter socks are better suited for activities like for running and biking, while crew socks can be a better choice for hiking and backpacking.

Our Final Thoughts About Bombas Socks

The CNBC article earlier reported that, other than Daymond John, all of the other Sharks were worried that the company’s one-to-one retail/charity business model was too risky. Despite this, it seems Bombas has become a roaring success in the few years since, not only based on their sales numbers, but also on their mostly positive online customer feedback.

Will their socks meet all your needs and preferences? There’s simply no way to know without giving them a try.

With this in mind, Bombas stands behind their products with a no-time-limit refund and exchange policy—including shipping, which is a rarity—so it doesn’t seem you have much more to lose than a bit of your time if you’re dissatisfied.

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32 Consumer Reviews for Bombas

Average Consumer Rating: 2.3
Rating Snapshot:
5 star: 6 4 star: 2 3 star: 3 2 star: 5 1 star:  16
Bottom Line: 25% would recommend it to a friend
Showing 1-11 of 32
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  • 1 out 1 people found this review helpful

    No show sock review

    • Newport, NC,
    • Feb 14, 2019
    • Verified Reviewer

    I purchased Bombas crew socks and no show socks. My order was replaced with Adult instead of Children size on the crew sock. I love the crew sock, but the extra room in the toe keeps me from reordering them. On the no show sock, the stretch in the ankle area has not held up. I never put my sock in the dryer...but even with that they are all stretched out prematurely. The extra support in the ankle is wonderful, the weight of the sock is great...very cushioned.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    Too pricey for what you get

    • Mundelein, IL,
    • Feb 11, 2019
    • Verified Reviewer

    I would like to start by simply stating I had high hopes for these socks. I was a big advocate for spending a little more money knowing that the company was promising to donate the same number of socks. However, as a product, I was expecting a more comfortable sock and one that was living up to the hype that the company was building it up to be.

    I purchased the no-show cushioned and no cushioned socks. My major complaint about both options is that the socks are too tight in the toe box area. I get that they must be tighter to keep the socks from slipping but eventually the nonslip wears off and they are constantly falling off. I’ve tried both hand washing and delicate cycle washes to preserve the anti-slip but it’s inevitable that they lose their grip and become useless. I tried to go on the website to voice my complaint but realized that they don’t allow anyone to write a review about their product and their customer service department is practically useless.

    I don’t recommend anyone purchase this type of sock until the company can address the issues and make changes to their product and service.

    Bottom Line: No, I would not recommend this to a friend

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  • Too tight!

    • California,
    • Feb 6, 2019
    • Verified Reviewer

    These socks appear to be sturdy and well made, but I find them uncomfortably tight. I will not order again. I believe that pretty much covers it, but HighYa will not post this review unless I submit at least 180 characters.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 9 people found this review helpful

    Caveat emptor

    • Pennsylvania,
    • Jan 9, 2019
    • Verified Reviewer

    OMG, they TALK such a good game!

    January 2019 - they are "overwhelmed" (from WSJ and other newspaper ad blitz?). There is still something to be said for being prepared...

    Caveat emptor! If you have ANY questions, ANY problems, you will meet a delay with EMAIL ONLY customer "service." Their website FAQ are cutesy (patronizing if you have a real problem, like fit - "we add extra padding, but it isn't too much, like Goldilocks, just right"). No. They are NOT "just right." I cannot wear ONE of the pairs ordered with shoes or boots. They are way too tight in Uggs, bike shoes or any other.

    They must be fit to 16-year-olds - TIGHT ribbing on the knee socks (S) and a little larger on (M), but then the foot is too big. 7.5-8 is a Small, possibly a Medium, with higher calf, hitting above the knee on a 5'1" person (me).

    Nor does my husband's order fit - he is size 13, and they must have designed that around a teen as well. Cuts off circulation - he is a golfer, STRONG legs, but socks for teen calves in size 13?

    Save your money and aggravation! Make a donation of socks to your local charity and save the hassle. Purchase socks that FIT from a vendor with PHONE option for clarification and assistance.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 14 people found this review helpful

    Do not order from Bombas

    • Chicago, IL,
    • Jan 4, 2019
    • Verified Reviewer

    I ordered Bombas for my entire family. $203 worth of socks. They shipped me a totally different order with another person's address and info in my package. I have tried numerous times to reach them by email with no response. You cannot call them as they have a message the basically says we are too overwhelmed and cannot answer the phone. I now have the charges in dispute and am hopeful to get my money back at this point. Do yourself a favor do not order from this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Love the socks and the ethics of the company

    • New York,
    • Dec 31, 2018
    • Verified Reviewer

    I recently purchased a few pairs of the Bombas women's crew socks due to the "giving back" policy of the company. In addition, they looked great. The socks are pricey, but comfort and warmth are important to me. I had ordered a four-pack. Delivery was quick, but I noticed that I only received three pairs. Due to the hectic nature of the holidays, I forgot to reach out to the company.

    A few days later I received an email from Heath, one of the founders. He apologized for the mistake on my order in a really lovely email. He then gave me a $75.00 gift card! I was so surprised and grateful. I ordered more socks and received expedited shipping as well. The socks are really comfortable. The company's response is unprecedented and really impressed me. New customer for good! Try these socks!

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 11 people found this review helpful

    No customer service

    • Scottsdale, AZ,
    • Dec 29, 2018
    • Verified Reviewer

    I placed an order in November, part of the order received on December 8th was wrong. I immediately emailed Bombas, received an automated reply, and have never heard another word. As Christmas approached (the order was a gift), I emailed again. Still waiting to hear back...

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Terrible customer service

    • Murrells Inlet, SC,
    • Dec 17, 2018
    • Verified Reviewer

    On 11/21/18 Bombas was happy to charge my account for socks. PROBLEM...the socks never arrived. You CANNOT contact customer service. You can write an email every day and they acknowledge receipt of your inquiry...the end. No one resolves the problem.

    DO NOT deal with this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Not worth the trouble or money

    • Texas,
    • Dec 17, 2018
    • Verified Reviewer

    I ordered four pairs of socks and after waiting two weeks for them, three were too tight (they run very small despite the fact that I ordered a size up). I am a dancer and have muscular calves, but these are the tightest socks I have ever seen, so wanted to exchange them. But there is no phone number on the receipt or website, and no return shipping label or instructions as to how to get one. You can only email them. I furnished all the information (order number, what I wanted to exchange, etc.) in my email. After repeated emails over several days, I finally got a reply asking me to specify my order number and what I wanted to return. Obviously no one read my email. So I replied and by this time had decided to just return them because this was taking too long. I had to send several emails again over several days.

    Finally, after emailing them repeatedly, I got a reply saying I should just donate the socks to charity and they said they had submitted a refund. The refund still has not shown up on my credit card although the charge is there. I am still waiting for the refund. My advice - you can buy socks lots of places and don't have to put up with this really awful customer service to keep your feet warm. Go elsewhere for your socks.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Half order arrived but charged in full, and no explanation

    • Coral Springs, FL,
    • Dec 15, 2018
    • Verified Reviewer

    This company has terrible customer service. I ordered two different sets of 4-pack socks. Only one set arrived. My account on Bombas indicates the order was fulfilled in full. I cannot get anyone to answer the phone due to the "holidays," and nobody will respond to email except an automated email reply. I have been charged in full and am out $45 for the missing set of socks, which now say out of stock.

    Bottom Line: No, I would not recommend this to a friend

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    Comments (4)
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    • Dec 15, 2018

      Tamara C.

      The same thing happened to me but only I'm out $98! I ordered two 4-packs of dress socks and received six random pairs of socks in different sizes even. Can't get ahold of anyone!

    • Dec 17, 2018

      rose s.

      I was also shorted pairs of socks. I ordered two of the 8-pack, one women's and one men's. Half of the men's 8-pack wasn't received even though it showed as being shipped. One pair of the women's 8-pack showed not shipped with no explanation. So out of an order of 16 pairs, only 11 were received. I can't get a live customer service person and I have emailed several times with no response. It's been over a week. I'm very disappointed because I can't get this resolved.

    • Dec 18, 2018

      Tracy C.

      I feel bad because I ordered 12 pairs and received an additional four pair of men’s black calf socks. So I probably got someone's order or part of someone’s order.

    • Dec 18, 2018

      Heather M.

      Go to Trustpilot and list a complaint there. After Bombas saw that complaint, they responded to me via email and advised me to submit an email to HolidayHelp@Bombas.com. Bombas responded within 24 hours. I received a full refund and they reshipped the socks. I am hoping this is a holiday rush issue, as the socks are great. I think if I order again, it will not be during the holiday season. Try emailing HolidayHelp@bombas.com. Customer service finally came through. Best of luck!

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  • 10 out 11 people found this review helpful

    Problems with customer - unresponsive

    • Great Neck, NY,
    • Dec 14, 2018
    • Verified Reviewer

    I ordered two pairs of socks from Bombas. One was correctly shipped the other pair was replaced with a cheaper item. I emailed the company. The response was a generic email - we are very busy and it will take a while for us to respond. I have waited almost a week. No response, but lots of promotions. No phone number available. They do not take calls. Seems like a scam operation to me.

    Bottom Line: No, I would not recommend this to a friend

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