Fabletics Review: Is It Worth It?

By Autumn Yates
HighYa Staff

Tired of sporting drab workout wear? From brightly patterned printed leggings to fashionably designed crop tops and more, Fabletics claims to offer clothing that’s cut to keep pace with your active lifestyle.

While Fabletics is promoted by co-founder Kate Hudson, the “Almost Famous” actress known as much for her super-fit shape a starring in a slew of romantic comedies, the brand isn’t a solo celebrity venture. Instead, Fabletics is manufactured by Just Fabulous, Inc.—parent company to several other fashion and lifestyle brands.

It’s worth noting that, at the time of our previous Fabletics review, Just Fabulous, Inc. held an A- rating with the Better Business Bureau and had only 12 closed complaints.

However, the company’s accreditation has since been revoked due to their inability to maintain a minimum BBB rating. What could have caused their overall score to sink? It seems that Just Fabulous, Inc. experienced a spike in complaints—1252 to be exact.

Is Fabletics just a pretty face or do they lap the competition? To help you decide, let’s take a look at what the brand claims sets them apart.

Fabletics Says You’ll Look Great for Less

The appeal of Fabletics appears pretty straightforward: The brand claims to offer high quality, stylish activewear at affordable prices. Shoppers can surf collections by sport, or look at their complete range of tops, sports bras, leggings, accessories, and even swimwear.

We should note that Fabletics isn’t claiming to beat prices you’ll find at cost-conscious retailers, such as Old Navy and Target. Instead, they compare their stylish offerings with more fashionable activewear brands:

Fabletics Price ComparisonFabletics Price Comparison

But, There’s a Catch

Those deep discounts aren’t available to just any shopper. While you can shop Fabletics without signing up, taking advantage of their slashed prices means first signing up for a VIP Membership.

Additionally, those shopping Fabletics will notice that workout wear can only be purchased as a complete outfit—individual pieces aren’t available.

With that in mind, the average Fabletics ensemble would cost a non-member about $100. Alternately, members would pay about $49.95 for the same outfit with the added perk of free shipping.

How Much Does a Fabletics Membership Cost?

Becoming a VIP Member is technically free. However, by signing up, you agree to be charged $49.95 every month. The cost is applied to your monthly outfit purchase—if an outfit costs more, you’ll be charged the difference.

As we mentioned above, standard shipping is always free for Fabletics members. You can also select express shipping for $8.95. Additionally, your first purchase as a member is discounted to only $25.00.

If you don’t like an outfit, Fabletics offers a 30-day return policy for all new, unworn items with original tags. However, your return will be subject to a $5.95 restocking fee.

How Fabletics Membership Program Works

Your first step in signing up for a Fabletics membership is taking a quiz. That’s because, while members can browse Fabletics for new outfits each month, they’ll also receive personalized suggestions based on their style and workout preferences at the beginning of each month.

To learn more about you, Fabletics asks your:

  • Gender
  • Favorite way to sweat, including yoga, running, gym, or cycling
  • Preferred colors
  • Body type as defined by shape
  • Size preferences for top, bottom, and sports bras

Unlike some top brands, like Lululemon, Fabletics clothing is available in a wide range of sizes. You can choose from XXS (0-2) up to XXL (18-20). Just note that sports bra sizes are categorized in the same way, not by standard bra sizing of cups and bands—a potential problem for women with larger bra sizes who need support during high-impact sports.

Between the 1st and 5th of each month, Fabletics will notify you of a new personalized selection awaiting your approval. You can choose what’s been suggested or shop the Fabletics collection, instead.

What if you want to skip a month of Fabletics? You can do so as many times as you’d like. However, you must log in during the same date range to select “skip a month” to avoid charges.

Suggested outfits won’t ever ship without your approval. However, if you forget to log in to either shop around or skip the month, you’ll still be charged the $49.95 and the funds will be credited to your account to be used for a future purchase.

Cancelling your Fabletics membership can be done at any time by calling 1-844-322-5384, then press “4” to speak to someone about closing your account. Note that some reviewers state customer service will offer additional credit to your account if you’re willing to give Fabletics one more chance.

What Customers Are Saying About Fabletics

Browsing Fabletics outfits, there’s little doubt that the brand offers brightly-colored and stylish activewear, or that initial prices are lower than the competition.

However, the majority of customer who’ve reviewed Fabletics on HighYa have been less than impressed with quality and fit. Common complaints include:

  • Poor quality fabric and stitching
  • Material that is thin enough to be see-through
  • Pilling of fabric on inner thigh and underarm areas
  • Tops that are too revealing

While some customers have been satisfied with wearing their Fabletics apparels as casual wear, we’re cautious to recommend this brand to those looking for athletic clothing that can keep up with more vigorous activities.

More so than questionable quality, many shoppers state feeling deceived by Fabletics questionable business practices. Specifically, unauthorized charges. HighYa reader Anna shared her experience after realizing she’d been charged an excess of $600:

“Turns out this's a commonplace problem and that I did not "forget" I signed up for a membership. Like many others, I was unaware that I had been signed up in the first place. When you confirm your purchase, you are also confirming authorization for them to sign you up for their membership and take money from you monthly -- didn't read that part? Yeah, it's in the fine print.”

Essentially, non-members attempting to purchase from Fabletics are automatically enrolled as members—and charged monthly.

Other complaints surrounding unexpected charges include Fabletics failing to make good on their promised offer of a $25 initial purchase and difficulty canceling. Combined, HighYa readers have rated Fabletics at an average of 1.4 stars.

Our Bottom Line

While Fabletics promises high-quality fitness wear at reasonable prices, the number of negative reviews stating that items wore out faster than normal or just plain didn’t keep them covered leads us to believe that the brand might not perform as highly as they claim. That being said, those who are looking for a cute alternative to their loungewear might be pleased with what they find at Fabletics.

The only caveat? Make sure you read the fine print! While ongoing membership charges might not be an outright rip-off, enough reviewers were taken by surprise to raise red flags. Should you decide to make a Fabletics purchase, know that you may need to keep an eye on your credit card statements to avoid getting too familiar with their customer service.

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Read 91 Fabletics Customer Reviews and Complaints

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Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 3 4 star: 4 3 star: 0 2 star: 8 1 star:  76
Bottom Line: 9% would recommend it to a friend
Showing 1-11 of 91
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  • Do not buy from Fabletics!

    • Suffolk, England,
    • Jul 19, 2019
    • Verified Reviewer

    Bought some clothes from Fabletics. Next thing I know they have put me in their VIP club. Now they have charged me £44 for the privilege and I didn't even buy anything.

    Beware - scam artists!

    Bottom Line: No, I would not recommend this to a friend

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  • Don't buy

    • Santa Barbara, CA,
    • Jul 17, 2019
    • Verified Reviewer

    Horrible experience with Fabletics! Their material is not what they promote. Poor quality fabric and stitching. Material that is thin enough to be see-through. Waste of money! Returned two items and only got credit for one. Both items were unused. Save your time and hassle to get YOUR money back! Run while you can!

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    SCAM

    • Florida,
    • May 31, 2019
    • Verified Reviewer

    Run for the hills! I would give it 0 stars if that were an option.

    A very dishonest company that tricks you into making a purchase and then charges you $50 monthly subscription fees that they do not explicitly explain at checkout.

    So dishonest. Kate Hudson should be ashamed.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    AVOID Fabletics. SCAM.

    • Toronto, Ontario, Canada,
    • May 17, 2019
    • Verified Reviewer

    I was the so-called VIP member. For three months they charged me each month for 50 USD, saying that this will be member credit toward whatever you want to buy! They LIE!

    You can ONLY use your OWN money if you purchase something for more than 50 USD and if the item is not on promotion.

    The whole thing is a scam. Their stuff is ALL overpriced.

    AVOID this online company! It is a HUGE SCAM.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Terrible customer service and shady membership

    • Phoenix, AZ,
    • May 17, 2019
    • Verified Reviewer

    I don’t write reviews ever but the experience I just had made my blood boil. I did not realize I was going to be charged $50 reoccurring because it’s in super fine print. When I talked to the customer service rep he was the most condescending rep I’ve ever experienced. Said basically it was my fault for not reading and that they wouldn’t be refunding my money. When I kept saying things he kept pasting the same response saying "As I already told you." Then when I went back to see if I ever received the reminder email that j was about to be charged (like I apparently was supposed to), I didn’t receive an email and he said that It sounded like a personal email problem. I received every single other email from them but not this one, yet it’s my own problem. So rude. Will be canceling and not using again. The quality is not good enough to spend that much on these products.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Total rip off

    • Philadelphia, PA,
    • May 15, 2019
    • Verified Reviewer

    It is a membership program. They deduct $49.95 per month from your bank account. If you don’t spend the money it stays on the account as a credit. If you cancel your account because you don’t want to buy any more workout clothes they will keep your money and charge you more for the purchase. If you keep the account open there is a small window to freeze the account month to month to eliminate the charge but you have to remember to freeze it or they take the money.

    I have $500.00 on the account and they will not refund me.

    How is this legal?

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Return process is horrible

    • Durham, NC,
    • May 15, 2019
    • Verified Reviewer

    I returned 2 pairs of leggings for $31. I mailed them back about 4 weeks ago and BARELY got an email saying I will expect a refund of $13. I paid $31 but I’m only being refunded $13? I will never buy from them again.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Poor customer service

    • Georgia,
    • May 9, 2019
    • Verified Reviewer

    After placing an order at a cheerleading event, I was surprised that I was signed up as a VIP? For several months I was charged $49.95 for a membership that I didn't know I was signing up for. Customer service and live chat didn't work to cancel it, so I am now dealing with the credit card company.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Ripped in the first hike

    • Colorado,
    • May 8, 2019
    • Verified Reviewer

    I bought these leggings. Thinking they were so special and high quality. I will give them - the fabric is nice. The fabric feels great. I went on a hike the first time I wore these. Got back and there’s a hole in the crotch of them! For $50 you think I want leggings that get holes the first use? No thanks. Next.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    They won't return items.

    • Bookgild.com,
    • Apr 24, 2019
    • Verified Reviewer

    They are awful at processing exchanges. They lie to you about items that you can exchange and they won't do it afterwards. Plus the quality of their clothes is awful and not comfortable to wear for working out.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Fabletics is a scam!

    • Michigan,
    • Mar 22, 2019
    • Verified Reviewer

    I purchased one item, returned it 30 days later unworn. The month after the purchase my credit card was charged $49.95 TWICE per month. I never signed up for a membership, not to mention two memberships! I racked up over $2,200 in unauthorized charges before I realized it. I called to have them reverse the charges and was passed from one department to another. The other department did not answer my call and their voice mail was conveniently full. Credit card company was notified, however, they could not reverse the charges. DO NOT TRUST THIS COMPANY!

    Bottom Line: No, I would not recommend this to a friend

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