Fabletics Review: Is It Worth It?

By Lydia Noyes
HighYa Staff
Updated on: Oct 21, 2019

What Is Fabletics?

Tired of sporting drab workout wear? Fabletics claims to offer clothing that’s cut to keep pace with your active lifestyle, from brightly patterned printed leggings to fashionably designed crop tops and more.

While Fabletics is promoted by co-founder Kate Hudson, the Hollywood actress known as much for her super-fit shape as starring in a slew of romantic comedies, the brand isn’t a solo celebrity venture.

Instead, Fabletics is manufactured by Just Fabulous, Inc.—parent company to several other fashion and lifestyle brands, including JustFab, Shoedazzle, and FabKids.

But will Fabletics clothing hold up to your workout routine, and is the company transparent about their costs? To help you decide, let’s take a look at what the brand claims sets them apart.

How Does Fabletics Work?

The appeal of Fabletics appears pretty straightforward. The brand claims to offer high-quality, stylish activewear at affordable prices.

Shoppers can surf collections by sport or look at their complete range of tops, sports bras, leggings, accessories, shoes, and even swimwear.

Unlike some top brands, Fabletics clothing is available in a wide range of sizes. You can choose from XXS (0 to 2) up to XXXL (18 to 20).

Just note that sports bra sizes are categorized in the same way, not by standard bra sizing of cups and bands—a potential problem for women with larger bra sizes who need support during high-impact sports.

We should note that Fabletics isn’t claiming to beat prices you’ll find at cost-conscious retailers, such as Old Navy and Target.

Instead, they compare their stylish offerings with more fashionable activewear brands like Lululemon, Lorna Jane, and Nike.

But here’s the catch—these low prices aren’t available to just any shopper. While you can shop Fabletics without signing up, taking advantage of their slashed prices means first signing up for a VIP Membership.

With that in mind, the average Fabletics ensemble would cost a non-member about $100. Alternately, members would pay about $49.95 for the same outfit with the added perk of free shipping.

How the Fabletics VIP Membership Program Works

When you make a purchase on Fabletics and choose the lowest listed price, the company will automatically enroll you in its VIP Membership program.

There’s an option to opt-out of VIP membership before purchasing, but not all shoppers are likely to see it, and doing so may more than double the price of your initial purchase. Later, we’ll talk about how that’s causing some customer complaints.

If you do enroll in the membership, Fabletics will share a recommendation for a handpicked new outfit on the first of the month that takes your personal style into account, as indicated by your profile and buying history.

If you don’t buy an outfit in the first five days of the month, Fabletics will charge you $49.99 for a “credit” you can redeem for $49.99 worth of clothing.

Fabletics applies the credit price to your purchase—if an outfit costs more, you’ll be charged the difference.

There’s also no obligation to buy any or all of the recommended outfit.

Some of the other perks of membership include the following:

  • Monthly personalized recommendations
  • 20% off all listed items
  • Access to members-only sales
  • Earn rewards points for future purchases
  • Free shipping and returns
  • Workout tips from celebrity health trainers

What if you want to skip a month of Fabletics? You can do so as many times as you’d like. However, you must log in between the first and fifth of the month to select “skip a month” to avoid charges.

Suggested outfits won’t ever ship without your approval. However, if you forget to log in to either shop around or skip the month, you’ll still be charged the $49.95, and the funds will be credited to your account for a future purchase.

How to Cancel the Fabletics Membership

You can cancel your Fabletics membership at any time by calling (844)322-5384, then press “4” to speak to someone about closing your account. You can also use the company’s online chat service.

Note that some reviewers state customer service will offer additional credit to your account if you’re willing to give Fabletics one more chance.

Is Fabletics Good Quality?

All Fabletics clothing is purchased online, meaning that shoppers can’t try on items before they buy them. This leads to a common question: Is Fabletics good quality?

HighYa reviewers (which we’ll address later) aren’t convinced. Most cite quality concerns as their biggest complaint with Fabletics, stating that the too-thin material was see-through, pilled easily, and had low-quality stitching.

Fabletics quality may also be inconsistent between pieces. Jessie Quinn, writing for CheatSheet, reported that her first pair of leggings were nice, but the rest of her orders looked and felt cheaply made, especially the sports bras. She also thought the sizing varied wildly between items, even for the same size leggings and workout tops.

However, not all Fabletics customers agree with this verdict. We found dozens of reviews on Influenster from shoppers happy with the quality of their purchases.

For these reasons, your mileage might vary with Fabletics in regard to quality. As the brand gets inconsistent marks, there’s a chance you will find particular products you purchase to be higher quality and a better fit than others. That’s one reason to keep the return policy in mind.

About the Fabletics Shipping and Return Policy

Standard shipping throughout the United States costs $4.95 per order but is free for orders over $49.95 and for VIP members. You can also select rush shipping for $8.95. First-timer shoppers will often qualify for free shipping as well, regardless of their order size.

Fabletics permits returns and exchanges for your first VIP order within 45 days of the date of shipment in new, used, or damaged condition.

After that initial order, the company will only accept returns and exchanges for brand new clothing that’s still in its original packaging within 30 days of shipment.

Any store credit that was used to pay for returned items will be returned as credit, and any items purchased through the Fabletics rewards program aren’t eligible for returns.

Comparing Fabletics Prices to Other Athletic Brands

Much of Fabletic’s branding is based around the idea that the company offers quality clothing at budget pricing. How does it compare to other brands?

We decided to look at the cost of purchasing an outfit from Fabletics and comparing it to equivalent products from both high end and budget brands.

Fabletics Listed Price Fabletics VIP Price Target Price Old Navy Price Lululemon Price Nike Price
Top Kessler Performance Tank: $54.95 $44.95 Women’s Core Long Tank Top: $12.99 Lightweight Twist-Back Performance Tank: $16 Swiftly Tech Racerback: $58 Nike Dry-Fit: $35
Jacket Bri Mock Neck Jacket: $94.95 $64.95 Full-Zip Cardio Track Jacket: $29.99 Fitted Soft-brushed Performance Zip: $36.99 Define Jacket Nulux: $128 Nike AeroShield: $175
Shorts Olesia Perforated Short: $49.95 $39.95 Women’s Running Mid-Rise Shorts: $16.99 Dolphin-Hem Run Shorts: $16.99 Hotty Hot Short II: $58 Nike Tempo Luxe: $50
Leggings High Waisted Seamless Turbo Legging: $59.95 $44.95 High Waisted 7/8 Leggings: $39.99 High Waisted Built-In Warm Performance: $39.99 Mapped Out High Rise Tight: $128 Nike Pro: $50
Sports Bras Faye High Impact Sports Bra: $59.95 $44.95 Women’s Power Core Compression Bra: $16.99 Medium Support Racer Back: $22 Free To Be Serene Bra: $52 Nike Classic Padded: $35

As this chart shows, Fabletics clothing falls in the middle of the pack from a price perspective. Our chosen budget-friendly brands (Target and Old Navy) consistently cost close to half as much as Fabletics, even when accounting for VIP membership discounts.

However, we noticed on Fabletic’s website that the company often runs deals that bring prices lower.

For instance, new VIP members will currently receive 70% off their first purchases. For example, this would take the Bri Mock Jacket price down to $19.48. That beats the price for our equivalent finds from Target and Old Navy.

Surprisingly, the Fabletic’s membership non-membership prices don’t differ much from the established athletic brands we looked at (Nike and Lululemon).

While the company claims to offer a less costly option for athletic clothes, we noticed that the prices between them barely differed by much, and in some instances, it’s possible to find better deals with Nike.

Analysis of Fabletics Customer Reviews and Complaints

Browsing Fabletics outfits, there’s little doubt that the brand offers brightly-colored and stylish activewear, or that initial prices are lower than the competition.

However, the majority of customers who’ve reviewed Fabletics on HighYa have been less than impressed with quality and fit. Common complaints include:

  • Poor quality fabric and stitching
  • Material that is thin enough to be see-through
  • Pilling of fabric on the inner thigh and underarm areas
  • Tops that are too revealing

While some customers have been satisfied with wearing their Fabletics apparel as casual wear, we’re cautious to recommend this brand to those looking for athletic clothing that can keep up with more vigorous activities.

However, we found that shoppers seemed more upset about Fabletic’s business practices than the clothing’s questionable quality: specifically, unauthorized charges.

HighYa reader Anna shared her experience after realizing she’d been charged more than $600 for VIP credits she didn’t know she signed up for:

“Turns out this is a commonplace problem and that I did not ‘forget’ I signed up for a membership. Like many others, I was unaware that I had been signed up in the first place. When you confirm your purchase, you are also confirming authorization for them to sign you up for their membership and take money from you monthly -- didn't read that part? Yeah, it's in the fine print.”

Other complaints surrounding unexpected charges include Fabletics failing to make good on their promised offer of a $25 initial purchase and difficulty canceling. Combined, HighYa readers have rated Fabletics at an average of 1.3 stars.

The Bottom Line: Is Fabletics a Good Buy?

While Fabletics promises high-quality fitness wear at reasonable prices, the number of negative reviews stating that items wore out faster than normal or just plain didn’t keep them covered leads us to believe that the brand might not perform as highly as they claim.

That being said, those who are looking for a cute alternative to their loungewear might be pleased with what they find at Fabletics.

The only caveat? Make sure you read the fine print. While ongoing membership charges might not be an outright rip-off, enough reviewers were taken by surprise to raise red flags.

Should you decide to make a Fabletics purchase, know that you may need to keep an eye on your credit card statements to avoid getting too familiar with their customer service.

Overall, we think Fabletics makes sense for anyone looking for mid-range activewear, and that wants to buy new pieces regularly.

So long as you fully understand the company’s terms and conditions (and pay attention to the date so you know when to skip your membership), there’s a good chance you’ll be happy with this service.

If, however, you don’t plan to buy new workout gear every month, you might do better buying pieces you love from Fabletic’s competitors.

In many cases, they aren’t much different in price, and you won’t feel obligated to purchase things you don’t need to use up your credits.

Editor’s note: This review was originally written by Autumn Yates and published on April 7, 2014. It has been revised and updated by Lydia Noyes on Oct 16, 2019.


Read 95 Fabletics Customer Reviews and Complaints

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Average Customer Rating: 1.3
Rating Snapshot:
5 star: 3 4 star: 4 3 star: 0 2 star: 8 1 star:  80
Bottom Line: 8% would recommend it to a friend
Showing 1-11 of 95
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  • 1 out 1 people found this review helpful

    STAY AWAY

    • Ohio,
    • Sep 3, 2019
    • Verified Reviewer

    This is a horrible, horrible business. Clothes are cheap. Selection is terrible. They make it nearly impossible to make purchases, use your credit, or cancel your membership. It's a scam. Stay away.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Hiding the skip

    • Michigan,
    • Aug 15, 2019
    • Verified Reviewer

    When I first became "VIP" it was very easy to skip the month. Now I feel that the skip is hidden within all the crap and you can't find it. You cannot easily find the "skip this month" and therefore get charged the $49.00. I can't even find a way to look up my account to know how much I have in my so-called account and there is no phone number anywhere to contact someone.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Absolutely terrible

    • Arizona,
    • Aug 3, 2019
    • Verified Reviewer

    Where do I even begin?

    Soo...I ordered my leggings on the 22nd of July, I made sure I did express shipping because I needed these pants. So I'm waiting and waiting and I look on Tuesday and my package is still in Memphis, when it was there on Monday at 5 am, but I didn't think anything of it and I let the week drag on, and I look on Thursday and still nothing. At this point I am beyond FUMING because I paid for rush shipping, so I call and ask for my money back and instead of putting the money back on my credit card I get the $8.00 back on my account (store credit). Are you actually kidding me? What's the point of paying for express/rush shipping if you still get it in a week?! It's Friday night now and I just called my bank to dispute the charge. Fabletics, IF I ever do somehow receive this package, you best believe I ain't usin' it!

    I would never ever ever shop at Fabletics ever again!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Don’t do it

    • Wisconsin,
    • Aug 3, 2019
    • Verified Reviewer

    Terrible product, a total scam, they are scamming you, don’t buy anything from them. They are stealing your money, this is a scam, don’t buy. Their products are garbage. They don’t want reviews’ they require 180 words about how deplorable they are. I ordered their tights and a tank. Walmart sells nicer athletic wear. They sell garage and trick you into a subscription. Product bad; service bad, warning.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Do not buy from Fabletics!

    • Suffolk, England,
    • Jul 19, 2019
    • Verified Reviewer

    Bought some clothes from Fabletics. Next thing I know they have put me in their VIP club. Now they have charged me £44 for the privilege and I didn't even buy anything.

    Beware - scam artists!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Don't buy

    • Santa Barbara, CA,
    • Jul 17, 2019
    • Verified Reviewer

    Horrible experience with Fabletics! Their material is not what they promote. Poor quality fabric and stitching. Material that is thin enough to be see-through. Waste of money! Returned two items and only got credit for one. Both items were unused. Save your time and hassle to get YOUR money back! Run while you can!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    SCAM

    • Florida,
    • May 31, 2019
    • Verified Reviewer

    Run for the hills! I would give it 0 stars if that were an option.

    A very dishonest company that tricks you into making a purchase and then charges you $50 monthly subscription fees that they do not explicitly explain at checkout.

    So dishonest. Kate Hudson should be ashamed.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    AVOID Fabletics. SCAM.

    • Toronto, Ontario, Canada,
    • May 17, 2019
    • Verified Reviewer

    I was the so-called VIP member. For three months they charged me each month for 50 USD, saying that this will be member credit toward whatever you want to buy! They LIE!

    You can ONLY use your OWN money if you purchase something for more than 50 USD and if the item is not on promotion.

    The whole thing is a scam. Their stuff is ALL overpriced.

    AVOID this online company! It is a HUGE SCAM.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Terrible customer service and shady membership

    • Phoenix, AZ,
    • May 17, 2019
    • Verified Reviewer

    I don’t write reviews ever but the experience I just had made my blood boil. I did not realize I was going to be charged $50 reoccurring because it’s in super fine print. When I talked to the customer service rep he was the most condescending rep I’ve ever experienced. Said basically it was my fault for not reading and that they wouldn’t be refunding my money. When I kept saying things he kept pasting the same response saying "As I already told you." Then when I went back to see if I ever received the reminder email that j was about to be charged (like I apparently was supposed to), I didn’t receive an email and he said that It sounded like a personal email problem. I received every single other email from them but not this one, yet it’s my own problem. So rude. Will be canceling and not using again. The quality is not good enough to spend that much on these products.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Total rip off

    • Philadelphia, PA,
    • May 15, 2019
    • Verified Reviewer

    It is a membership program. They deduct $49.95 per month from your bank account. If you don’t spend the money it stays on the account as a credit. If you cancel your account because you don’t want to buy any more workout clothes they will keep your money and charge you more for the purchase. If you keep the account open there is a small window to freeze the account month to month to eliminate the charge but you have to remember to freeze it or they take the money.

    I have $500.00 on the account and they will not refund me.

    How is this legal?

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Return process is horrible

    • Durham, NC,
    • May 15, 2019
    • Verified Reviewer

    I returned 2 pairs of leggings for $31. I mailed them back about 4 weeks ago and BARELY got an email saying I will expect a refund of $13. I paid $31 but I’m only being refunded $13? I will never buy from them again.

    Bottom Line: No, I would not recommend this to a friend

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Showing 1-11 of 95

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