About Wantable

If you’re passionate about exploring the latest fashion and beauty trends, Wantable claims that their discovery commerce platform allows you to receive 4-5 full-size products each month, delivered directly to your door. In fact, the company claims that each box is specifically tailored to your tastes and preferences.

But do Wantable’s boxes really help you discover great products, and are they a good value? Let’s apply the facts and find out.

Wantable Details

According to Wantable, their personalized boxes are handpicked by their in-house stylists to perfectly suit your tastes, and unlike Beauty Box 5, each box includes 4-5 full-size products (not samples) from “unique, specialty, and premium brands.” These boxes are available across three distinct categories:

  • Makeup – Blush, eyeshadow, lipstick, eye and lip liner, and more.
  • Accessories – Earrings, rings, bracelets, scarves, sunglasses, and more.
  • Intimates – Bras, panties, socks, and more.

When you’re ready to join Wantable, the process works over 3 steps:

  1. Choose a category you’re interested in.
  2. Take a personal style quiz, which will help Wantable customize each box to suit your specific tastes and preferences (more about this below).
  3. Receive a personalized box, direct to your door.

To begin, you’ll first need to take one of Wantable’s quizzes, which will ask you several questions related to your personality and product preferences. After choosing a category, Wantable will display a set of images that you can rate based on “love” or “dislike.” As an example: For an accessories box, you’ll be shown images that fall within different categories, such as classic, glam, rock ‘n roll, boho, etc. While you can choose to not indicate your preference for as many items as you like, keep in mind that the more you items you indicate your preference for, the better Wantable will be able to customize your boxes.

After reviewing broad styles and categories, you’ll then be shown several sets of images related to specific items, such as sunglasses, rings, scarves, and more, which you’ll also need to either “love” or “dislike.” Finally, you’ll also be asked questions related to important details such as bracelet/ring sizing and hair length.

Once you reach the end of the quiz, Wantable will display the types of products you’ll receive based on your answers. If you’re not happy with the options at this point, you can retake the quiz to better dial in your preferences.

Once your boxes start arriving, you’ll find an information card inside that outlines details about each of the included products, such as their retail prices and information about the manufacturers, as well as a list of some of your most relevant preferences.

Wantable Pricing & Refund Policy

Wantable gives you the option to choose a monthly subscription for $36, or a single order for $40. As with all other discovery commerce sites, Wantable boxes are claimed to contain products that exceed the cost of what you’re paying.

If you’re dissatisfied with one of your Wantable boxes, you can send it back for a full, no-questions-asked refund. In order to begin the process, you’ll need to log into your account and click the Return Items button, at which point you’ll receive a prepaid return shipping label.

What Do Other Consumers Have to Say About Wantable?

Wantable was founded in 2012 by Jalem Getz, and is based out of Milwaukee, WI. The company holds an A- rating with the Better Business Bureau, with only one closed complaint over the past three years.

Online customer reviews about Wantable appear to be primarily positive, although some of the most common complaints we encountered cited high price when compared to similar sites, the potential to receive duplicate items in different boxes, and that some month’s boxes are better than others.

It should be noted that nearly every online review we read gave Wantable very high marks for customer service. The company appears to respond very quickly to their customers, and to work diligently to provide a solution to whatever problem you may be having.

What’s the Bottom Line About Wantable?

So should you sign up for Wantable’s beauty and fashion boxes? Based on our research, it appears the company offers a ton of customization for each of their boxes, to provide a lot of value compared to what you pay, and to be intensely focused on customer service. With this said, there are some things you should keep in mind prior to signing up:

First, you’ll only be able to contact Wantable through their email address, not through the telephone, which has the potential to create delays. However, it appears that the company responds very quickly to any customer correspondence, and to always be willing to help.

Next, one of the most common complaints we encountered cited high price when compared to the competition. However, many of these same reviews also claimed that they enjoyed the high level of customization provided by Wantable, although some complained that the items in their box were far out of line with their preferences.

Finally, one detailed review we encountered during our research claimed that Wantable is just a more expensive version of Ipsy. In fact, they even claimed that they received identical items from both companies, although in different months. So if you’re subscribed to both sites, this might be something you that you infrequently encounter.

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14 Customer Reviews for Wantable

Average Customer Rating: 1.8
Rating Snapshot:
5 star: 1 4 star: 1 3 star: 1 2 star: 2 1 star:  9
Bottom Line: 14% would recommend it to a friend
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  • My first Wantable experience

    I was very excited to try this site out. I'm terrible at going to the mall and picking out outfits so I figured this site would help me get cute, stylish clothes of my liking.

    When I saw the box at my door, I was thrilled! When I opened the box, my reaction completely changed.

    I still tried on all five pieces of clothing, and it was honestly so disappointing! I received thin pieces of clothing and it's going to start to get colder out, and it will not benefit me at all.

    The clothing I had received was nothing for a 21-year-old. This was the funny part: My grandmother lives with me and asked if she can keep a pair of pants that I had received.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Don't waste your "wantable" money!

    I decided to cancel my account because I would have liked to received complete outfits. This type of service is what I thought I was signing up for, otherwise, I wouldn’t have wasted $40 to have a stylist pick items.

    My first Edit was way off base in the items sent as they all seemed to belong to a much older person (65+). I don’t believe there was anything I liked out of that box, nor were there any complete outfits in that Edit.

    The second Edit, while the items were much more age-appropriate, it too suffered the same issue; there were not any complete outfits. Sure, jeans and denim go with everything, but it doesn’t take a stylist to pair a t-shirt with jeans.

    As well, the sizing questionnaire should have my bust size listed. Why the stylist would have chosen such short fronted shirts is beyond me. 40+-year-old women with size 36D breasts cannot and should not be wearing what amounted to a crop-top.

    I found the Wantable stylists ability to style to be inadequate, and I would not recommend their service.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    Customer success manager

    • Austin, TX,
    • Sep 1, 2017
    • Verified Reviewer

    Tried the Men's Fitness and found a new brand that I love in Rhone Apparel. The rest were okay, but I really love the shirts that I got and will be ordering more soon. Would love to have more accessories in the box.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Great items but way over priced

    • Brandon, FL,
    • Aug 29, 2017
    • Verified Reviewer

    I was so excited when I opened my first box. The styles and quality were on point. I tried on everything I received, and surprisingly it all fit well. However, once I reviewed my invoice, I was very disappointed. I'm not sure what state this company is based out of, but the items were very over priced. If I kept it all, it would have been just under $400. I'll definitely stick with Stitch Fix.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Over priced, no customer service

    I tried Wantable for three months, the second month even trying the Fitness and Makeup. In my profile, I clearly stated that I am 48 years old and work in a conservative office setting, and stated my budget. I got three boxes of stuff I might let my daughter wear out on a night with friends if she had a friend that could loan her some money for the outfits. Nothing in my style, color, or budget.

    And when I told them not to send the package because I was called out of town on an emergency, they gave me until the day before I was coming home to return it. What, my husband is going to try them on for me? An any and all responses from their customer service had to have been computer generated. Not one had made reference to the change of schedule.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Not impressed

    I've been doing Stitch Fix for a couple of runs with mixed results and wanted to give wantable a try. It took a pretty significant amount of time to get my first box and once I had, I just wasn't impressed. There was one item I kept (Lucky brand printed tank that just hung nicely and had enough detail to be fairly interesting). The rest of the box contained items that were no better in quality than something I could find at Kohl's for much cheaper. None of the items had any real wow factor and the prices were not cheap. I found the tank I was keeping online for $15 less and one of the other tanks for $26 less (they wanted $58 for a muscle tee with a graphic on the front, really?).

    Another tank I found online for $7-$11 (they wanted $28). One dress was kind of cute but they wanted $89 for it. For the quality and the wow factor, it was a no brainer to return.

    I was hoping for much more interesting and quality made items for the prices charged.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Not for me

    • Philadelphia, PA,
    • Jun 14, 2017
    • Verified Reviewer

    I ordered three boxes. One was a re-do since I sent everything back from the first box. The second box was good and third box is like they didn't even read anything that I wrote in my profile. Nothing fit, and there were things I requested that I didn't want. I also requested things that I specifically needed and never received. I had the same issue with Stitch Fix and feel like it's just a generic box someone puts together and doesn't look at what your profile specifies.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Still charged me for a return!

    I returned items on time, got the email confirmation that they received them, and they still charged me for what I returned! Customer service was not interested in fixing the problem at all.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Not personalized, vanity sized

    ZERO stars. Terrible customer service and TERRIBLE "styling." I said I hate the "rock" look, so I get leather leggings. I live in Houston and get a long sleeve black dress. No tops to show off my arms (which I indicated I like to show off) and a giant acid washed monstrosity that could double as a tent. And a poor quality, badly stitched peplum blouse that's like three years out of style with threads coming out of it. Waste of time and money.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 15 people found this review helpful

    The displeased will always voice

    • Alabama,
    • Mar 15, 2017
    • Verified Reviewer

    I've loved what I've received from them, and when I checked the prices online, they were the same at other places when you consider you have the $20 credit each month towards a purchase.

    Everything in the shipment, aside from one piece, was extremely flattering. I decided to add my review because as most of us know when someone hates something they'll talk more about it than when they love it.

    Well, I love it, and you should give them a try. It's 20 bucks. Surely you'll like one thing and then you can apply the discount to your order and cancel the subscription if you're not into it, so there's really nothing to lose.

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 10 people found this review helpful

    Prices are inflated

    • Mesa, AZ,
    • Feb 23, 2017
    • Verified Reviewer

    Currently, the model is $20 a month, and you have five days to check out the clothes before sending them back. I really liked what they sent me, but I checked on the prices of each item online, and they were way cheaper.

    For instance, there was a pair of cute jeans that they claimed were $180 retail, but they were offering them for $120. I found them online for $75.

    I couldn't stomach paying that much more. I get that they need to make money, but that's a significant markup on each item.

    There was also a blazer that was really cheaply made that they were trying to sell me for $50. It was lower than H&M quality for double the price.

    Bottom Line: No, I would not recommend this to a friend

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