Alison H.
Brooklyn, NYMember since June 2020

Reviews (1)


    • Jun 2, 2020
    • Verified Reviewer

    Wantable

    Customer Service is awful, the clothes are great.

    • Length of Use: Less than 3 months
    Overall Experience:

    Did not receive my first active edit box, although I did receive the style box. When I called to ask about the active edit box, the girl on the other end of the line was snarky, had the attitude that she had to be right and I felt like I had to argue my way through figuring out what happened to my box. She was straight up combative saying someone had signed for the box and I had to go get it at some random market that is a 20-minute walk from my house, when I never even asked for signatures on my boxes. She blamed UPS, which may have some validity, but the unprofessionalism as she screamed into a speakerphone was uncanny. This was my first experience with customer service and I will likely just cancel the subscription if I ever have to call again, they were not helpful at all. I was on the verge of canceling my entire subscription with Wantable when I hung up.

    Pros and Cons:

    • Clothes were cute
    • Customer service

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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