I love how Bombas no-show socks fit and feel but at $12 a pair these fall apart. I purchased them since they have a “lifetime” guarantee BUT it was a HUGE hassle to get the replacements and they shorted me on those. I feel like the quality has gone down even further because the replacements didn’t last 6 months and after the hassle on the first round, I’m looking for a new brand.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review
Company Response from Bombas
Hi there,
My name is Savannah, I am with Customer Happiness here at Bombas.
Thanks so much for your honest feedback, although I'm so sorry to hear that you had this experience with your No Shows and our service. We definitely never meant to short you on our Happiness Guarantee as our Customers' happiness is our #1 priority so we'd love to make this right.
We'd like to find a solution for the defects in your socks - defects are often the result of sizing issues or harmful friction so we think a new style or size might do the trick. We'd be happy to send a trial pair your way so if you're interested please reach out to us here: https://bombas.com/pages/contact-us
We appreciate your support and look forward to speaking with you!