Summary
Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.
Pros
Cons
Posted on May 28, 2018
My feet have never felt better. After a long, grueling day of standing on my feet in work, then 1.5 hours with a personal trainer sweating, jumping around, cardio and aerobic activities, the socks still feel (and more importantly) my feet still feel like they did when I put the socks on in the wee hours of the morning - comfortable and supported.
While these are the most I've ever paid for socks, to me they are well worth it.
Bottom Line: Yes, I would recommend this to a friend
Posted on Jun 17, 2019
My socks are too big. I wear a size 9 shoe, ordered the medium, and the heel is up my leg. Maybe you should adjust your size chart. I can still use them and would like to keep them, I do not want to send them back. I'm already in $15 for the socks. This is why you buy one to try before buying a multi-pack.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Jul 18, 2019
Hi Kellianne,
Tim here from the Happiness Team at Bombas. Thank you so much for taking the time to write a review.
While I'm happy to hear you'd like to keep your socks, I'm sorry that the mediums aren't fitting how they should. Not to worry! You’re covered under our Happiness Guarantee, so we’d be happy to replace any pairs that don't fit with some new replacements.
Please feel free to send us an email at hello@bombas.com so we can help make things right. Looking forward to hearing back from you!
Posted on Aug 12, 2019
No-show socks slip down. Worked well but after a few times wearing, the socks slip off my heel and end up bunched under my arch. For the price, they are not a good value. The fit is good and color choices are great, but the bottom line is the socks slip down and you end up having to pick at them and pulling back over your heel. At $92 for a 12-pack of socks, seems like there isn't much value there.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Aug 14, 2019
Hi Kevin,
Julia from Bombas here. I'm sorry to hear that your socks have been slipping! This isn't normal, and it sounds like you would benefit from a different size.
The good news is that you're totally covered by our Happiness Guarantee! We'll send you an email so that we can help with an exchange and find a pair that works better for you.
Looking forward to speaking with you,
Julia
Posted on Sep 30, 2019
Received 2 pairs of socks as a Christmas gift, unfortunately, both pairs have completely ripped open in the heel. The socks are comfortable but far from durable. Wouldn’t spend the money.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Oct 2, 2019
Hi Terrill,
Coryon here from the Customer Happiness team at Bombas.
I am sorry to hear that your socks haven't held up, especially since they were a gift during the holidays. This is not usual of our socks and sounds like an unfortunate defect. Not to worry though, every pair of Bombas is covered by our Happiness Guarantee that we take seriously as it's our top priority.
I'll be following up with you in a message so we can get this process started. I'm here to help!
Posted on Oct 9, 2019
I bought a package of I think three no-shows. I lost track of exactly how many I started out with since I had to have so many replacements sent out to be due to holes developing in the toes of the sock after and with only one or two wearings. There was no excessive stress on the sock, I would be just sitting there and out would pop my big toe. It got pretty annoying time after time. There is something very wrong in how these particular socks are made. On a positive note, they did stay on my heels due to the rubber knobbies on the socks, and the customer service people were very pleasant and accommodating but I got so sick of my toes popping out that I just asked for a refund. And yes, the remaining socks I have left continue to allow my big toe to pop out. I would advise you not to buy these no show socks until there is an improvement in their manufacturing.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Oct 21, 2019
Hi Barbara,
Coryon here from the Customer Happiness Team at Bombas. I'm so sorry for the delay in getting back to you!
I absolutely understand your frustrations and please know that I've made sure to share all of your feedback with our Production Team as well. As a young company, your feedback is incredibly important for us to continue improving going forward so I truly appreciate that.
Again, we apologize for the experience you've had with us. If you were interested in trying our No Shows again, it might be a great idea to check out our Cushioned No Shows instead of Lightweight No Shows. Please email us at hello@bombas.com so we can further help. We're also available to call at 800-314-0980.
Posted on Oct 19, 2019
I received a four-pack of the white ankle socks and from the minute I put them on, I felt I was wearing the best socks ever made. They are comfortable, supportive and wear wonderfully EXCEPT for the heels. So far, I've had to throw three pairs out because they got holes in the heels! The rest of the sock was still in great shape. The heels need reinforcements.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Oct 21, 2019
Hi Brent,
We appreciate you taking the time to share this feedback with us at Bombas. My name is Coryon and I'm a member of our Customer Happiness Team, here to ensure that we do all we can to keep you happy.
All that being said, we can't apologize enough knowing that your socks haven't held up the best. This definitely shouldn't have happened so we'll be passing this along to our production team for consideration with future designs. As mentioned before, we always do our best to uphold our Customer Happiness Guarantee which means we aren't happy until you are too.
I'll be following up with you via e-mail to help get you set up with replacements for your three pairs! I hope to hear from you soon.
Posted on May 29, 2022
I received 3 knee-high and 3 crew-cut socks for Christmas gifts. I remember seeing these socks on Shark Tank and was happy to have received them. These socks are brightly colored and I liked the unique designs. They were soft and finally, the toe box was big enough for my long toes to all fit comfortably in.
However, after only wearing the knee-high socks 1 or 2 times a week the heel in both socks had big holes in a pair the same day I was wearing them. I was surprised as I took off my first sneaker to see the size of the hole and then even more surprised in removing the other sneaker. The socks were pilling but I didn’t expect them to actually be on the verge of breaking through on one sock but let alone both at the same time. I was concerned about the durability as they were pilling and were getting see-through on the sides of the big toe.
Overall these socks are overpriced and absolutely not durable. Since I received these as a gift I’m not out any money but wouldn’t recommend to anyone to buy these socks. My other knee-highs are also pilling and showing signs of wear. I haven’t worn the crew socks much yet as the weather is just getting nice in the northeast. I’ll stick with Hanes socks as I’ve had them for many years with no problems.
Length of Use: 3–6 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Colorful
Nice patterns
Appearance
Poor durability
Over priced
Disappointing wearability
Company Response from Bombas
May 31, 2022
Hi Regina,
Savannah, here, with Bombas Customer Happiness.
We appreciate the feedback, although we're so sorry to hear that you had this experience with your Bombas.
Our products come with a 100% Happiness Guarantee which covers replacements for product quality issues like this. We'd be more than happy to send you replacements as well as get to the bottom of the issue.
Please reach out to us at hello@bombas.com so we can speak with you directly.
Looking forward to making this right!
Posted on Nov 7, 2022
I have been buying these socks for my family and friends since 2019. I really love the feel and fit but the heels get holes in them quicker than less expensive socks that I own. Very disappointing, I have had to throw away almost half of the socks I have purchased. I do recommend them to others but with a warning on the durability vs. the cost.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fit
Feel
Selection
Durability
Company Response from Bombas
Nov 9, 2022
Hi Dawn,
Mickey here with Bombas’ Customer Happiness Team.
Thank you for taking the time to write a review, although we’re sorry to hear about the holes you’ve found in your socks! We understand that must be frustrating.
Not to worry, our socks come with a 100% Happiness Guarantee, so please reach out to us at hello@bombas.com so we can help with a refund or exchange for those socks that didn't work out.
We’re looking forward to hearing from you.
Posted on Sep 5, 2018
I have been reading about Bombas Socks for some time. I was interested in trying a pair of these socks. The cost was higher than what I usually pay for socks, but with one pair goes to charity, I thought it was a good deal. So I ordered a pair of women's low cut socks and have never been more pleased. The fit is perfect especially for someone with a long big toe. The arch cushioning is great, and I find myself going for this one pair of socks all the time. I have read the reviews and find that some folks are unhappy for one reason or another, I can only say, I think they are GREAT! Christmas is coming, and my husband wants to try a pair. He also has a long big toe and finds himself mending his socks or throwing them out. I read more on the history today and learned they were featured on Shark Tank in 2014 and got a Shark to partner with them. I am sure Damon John is still happy about that deal.
Bottom Line: Yes, I would recommend this to a friend
Posted on Sep 21, 2018
I have heard about these socks on the radio and have seen online and I decided to buy one pair to see if they are as good as they say on the radio.
Well, I didn't think that at $12 for one pair they would end up being my favorite socks. I thought it was a scam..12 bucks for one pair. I always bought a bag of eight for $10 so, I haven't a clue what made me spend $12 for one pair. Oh my goodness, I was so happy I did. Best socks I've ever owned.
I bought more in different styles and am going to buy a couple of pairs to be Christmas gifts. I hope there is a sale when it is the holiday season.
I hope many break down and buy one pair (no-show cushioned), they are my fav.
Bottom Line: Yes, I would recommend this to a friend
Posted on Dec 13, 2018
After the initial frustration below, I did hear from them and the socks are on their way. So all is well.
Bottom Line: Yes, I would recommend this to a friend
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