I received a four-pack of the white ankle socks and from the minute I put them on, I felt I was wearing the best socks ever made. They are comfortable, supportive and wear wonderfully EXCEPT for the heels. So far, I've had to throw three pairs out because they got holes in the heels! The rest of the sock was still in great shape. The heels need reinforcements.
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Bombas
Hi Brent,
We appreciate you taking the time to share this feedback with us at Bombas. My name is Coryon and I'm a member of our Customer Happiness Team, here to ensure that we do all we can to keep you happy.
All that being said, we can't apologize enough knowing that your socks haven't held up the best. This definitely shouldn't have happened so we'll be passing this along to our production team for consideration with future designs. As mentioned before, we always do our best to uphold our Customer Happiness Guarantee which means we aren't happy until you are too.
I'll be following up with you via e-mail to help get you set up with replacements for your three pairs! I hope to hear from you soon.