Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Oct 31, 2019

Holes holes holes

By Michael L., Naperville, IL, Verified Reviewer

I have purchased both dress socks and calf socks and all I can say is it’s hit and miss. The socks are extremely comfortable and feel great, however, most of the pairs have holes in the heels. There is a problem with how these socks are made. You are basically just playing the lottery every time you buy a pair. The way the heels are sewn together is the problem. Straight out of the box some pairs already have holes, wear them a couple of times holes holes holes. Too expensive for these issues.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 31, 2019

Hey Michael,

My name is Kairi and I’m a member of the Happiness Team here at Bombas.

Thanks for leaving a review, although I’m sorry to learn you continue to experience this issue. This is not a normal occurrence, and I can assure you we will do what we can to right these wrongs.

You are covered by our 100% Happiness Guarantee, and we'd love to help find a solution and send over some replacements. We'll send you an email to help out, and look forward to speaking with you.

Thanks, again!

Helpful Review? 14 People Have Voted

Posted on Mar 10, 2022

Way overpriced for average

By Priscilla M. , San Antonio, TX

I saw a big hype on designer socks. My 7-year-old started to wear tennis shoes more. I remembered socks being uncomfortable at times. So I bought Bombas socks. I have a baby on the way and wanted to get matching Sesame Street socks. I received the package and it was cute but the socks were only okay. For the price of one, you can buy a more comfortable pack of Hanes.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Print

Container

Give back

Fit

Comfort

Price

Company Response from Bombas

Mar 13, 2022

Hey Priscilla,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for your review, although I'm so sorry to hear that your Bombas didn't live up to your expectations.

Here at Bombas, we have a 100% Happiness Guarantee which covers returns, exchanges, and replacements so we'd be happy to help turn this experience around. Please reach out to us here: https://bit.ly/3KmBNOW

We look forward to speaking with you!

Helpful Review? 14 People Have Voted

Posted on Apr 2, 2022

Amazing fit but fall apart

By Cca A., Columbus, OH, Verified Reviewer

I love how Bombas no-show socks fit and feel but at $12 a pair these fall apart. I purchased them since they have a “lifetime” guarantee BUT it was a HUGE hassle to get the replacements and they shorted me on those. I feel like the quality has gone down even further because the replacements didn’t last 6 months and after the hassle on the first round, I’m looking for a new brand.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Guarantee

Quality

Fit

Quality

Replacement process

Customer service

Company Response from Bombas

Apr 2, 2022

Hi there,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for your honest feedback, although I'm so sorry to hear that you had this experience with your No Shows and our service. We definitely never meant to short you on our Happiness Guarantee as our Customers' happiness is our #1 priority so we'd love to make this right.

We'd like to find a solution for the defects in your socks - defects are often the result of sizing issues or harmful friction so we think a new style or size might do the trick. We'd be happy to send a trial pair your way so if you're interested please reach out to us here: https://bombas.com/pages/contact-us

We appreciate your support and look forward to speaking with you!

Helpful Review? 14 People Have Voted

Posted on Apr 2, 2022

Socks never came and they don't respond

By Anonymous .., Florida, Verified Reviewer

Ordered socks and they never came. I went several times to their Contact Us and filled out a form with no response. They do not have a phone or live chat that I can call, so I have nothing I can do.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Apr 3, 2022

Hi there,

Savannah, here, from the Bombas Customer Happiness Team.

Thanks so much for your review, although I'm so sorry to hear that you haven't been able to get in touch with us! This is not in line with our standards of service and we definitely want to make this right.

I'll send you a private message here on HighYa so I can help you immediately.

I look forward to speaking with you!

Helpful Review? 14 People Have Voted

Posted on May 24, 2022

Great socks at first, but aren’t durable

By Tracy D., Cleveland, OH, Verified Reviewer

I’ve bought numerous pairs of Bombas socks including calf, ankle, and hiking. Some were wool, but most are cotton.

My calf socks are doing okay because I don’t wear them very often, but all of my wool socks wore through within 9 months to a year. The same thing happened to my husband’s wool socks. I had my wool ones replaced with cotton ones, which required all of my replacement credit plus another $20 to $30 because the price had gone up. The replacement socks wore through again and I got another set of replacements for more money. The final ones that I’m using now have only lasted about 1 year but only because I’m careful to rotate which ones I wear. They are beginning to wear through but I’ve decided not to replace them anymore. I’m just using them as rags at this point.

The socks are definitely supportive and hold their shape, but not worth the money in terms of durability versus price. I’ve never had any problems with holes in any other socks that I’ve purchased, especially after a year or less.

I almost wonder if the warranty and low durability are to encourage you to come back and spend more money. I definitely had to pay more for all of my "warranty" replacements.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Fit

Cool colors and characters

Durability

Warranty

Company Response from Bombas

May 26, 2022

Hey Tracy,

Savannah, here, from the Bombas Customer Happiness team.

Thanks so much for your review, although we're sorry to hear that you had this experience with your wool Bombas. We completely understand your frustration and, in addition to sending replacements, we'd like to help find a solution.

When you have a chance, please reach out to hello@bombas.com so we can help you directly.

We look forward to speaking with you!

Helpful Review? 14 People Have Voted

Posted on Apr 30, 2023

Major ill fitting

By Kim H., Indiana, Verified Reviewer

I got a raise at work and to celebrate, I purchased 6 pairs of large cool-looking Bombas. It was winter, so I ordered the ones that are worn mid-calf. I am an average-sized female, slightly muscular legs, but not over the top. To my disappointment, I can't wear the socks. They cut off the circulation to my feet by pinching my calves too tight. They leave deep red circles around my leg as of I wore a rubber band all day. I gave them to my partner who is 5"2' and 130 lbs, with much smaller feet and calves. She can't wear them either. Same issue. Every now and again we suffer a small financial loss such as this and we move on. I have donated the socks to the local shelter hoping someone can wear them comfortably. It was worth a shot I guess.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Cool looking

Good quality

Seemed warm

Didn't fit

To tight

Couldn't return easily

Company Response from Bombas

May 25, 2023

Hey Kim,

Savannah, here, with Customer Happiness at Bombas.

Thanks so much for your review, although we're really sorry to hear that your Bombas weren't the right fit. Comfort is one of our top priorities so it's extremely important to us that each customer love the feel of their Bombas.

We think a new style or size might help so please reach out to us at the following link: http://bombas.com/contact-us

Looking forward to hearing from you.

Helpful Review? 14 People Have Voted

Posted on Dec 7, 2018

Terribly customer service, shorted order

By Patricia T., New Jersey, Verified Reviewer

I wanted to like this company, but their customer service is terrible. My order was received with missing items. I tried calling, but their message says they are "too busy" to answer. I've emailed several times and no response. I understand someone can make a mistake - but there should be some sort of customer service either by phone or email.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Dec 11, 2018

Poor customer service

By Ann C., Taunton, MA, Verified Reviewer

They immediately charge your credit card. I have never received the socks, customer service sends an automated reply, and you are unable to speak with anyone should you be lucky enough to find a phone number. I would give this company no stars, they just steal your money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Mar 15, 2019

Love these socks

By Anne G., Nashville, OH, Verified Reviewer

I love these socks! I have neuropathy in my feet. Regular socks bother my feet. The seams hurt my toes and the rougher material makes the whole bottom of my feet hurt after rubbing on them all day. Bombast socks are softer and the seams don't bother me at all.

Highly recommend these socks!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Apr 2, 2019

I guess my Bombas are different

By Kathry M., Riverside, CA, Verified Reviewer

I don’t know you reviewers, but I’m convinced you’re either crazy or we have ordered completely different socks. Also, if you’re wearing them with boots, why do you care if they’re no shoe? My calf high socks don’t show in boots. So since 2013, I’ve had 12 plus pair of the ankle and calf socks (plus my husband orders dress socks in size Medium). He’s also ordered 12+ pairs of ankle and calf socks. They’ve basically replaced all other socks. We are thrilled with how they fit. And no, I don’t have teenage 16-year-old calf/legs. These fit me when I was 5'7" and 128 pounds just as well as when I was pregnant and 168 pounds. I’ve worn holes in two pairs but they were five years old by then. Bombas replaces them! Even though I routinely wore these ones outside on concrete and gravel.

I started buying in 2013, when they had the limited edition released around Christmas time, and GAP actually carried Bombas in store. Those limited edition color ones (baby blue and hot pink solid color calf high) are still in shape and comfy; they fit well and are hole-free.

I’ve emailed customer service twice looking for color combos or about multi pack questions and they’ve always responded quickly. I know for certain I’ve spoken to a live human with a real voice who has answered real questions. Bombas are amazing. The only con about them is that they last so long I begin to tire of the colors and want new socks just for the fun of it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Oct 30, 2019

Inferior product

By Tom C., Chicago, IL, Verified Reviewer

Purchased 4 pairs of brown men's dress socks a couple of months ago. 1st pair got a hole in toe after 2 washings. Now a second pair has a rather large hole in the ankle area. Will not pay a premium price for socks that last a couple of months again.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 31, 2019

Hi Tom,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thank you so much for your feedback, though I am very sorry to hear that your socks have worn so quickly. I completely understand your frustration and we will do everything we can to make things right.

You are completely covered for defected pairs by our 100% Happiness Guarantee and we would love to send you replacements. Please email hello@bombas.com so we can further assist you with this issue.

Thanks again for your feedback and we look forward to hearing from you.

Helpful Review? 13 People Have Voted
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